I have been using Boosteroid for months now, and I can certainly say this is one of the bests sites I have ever subscribed to. Affordable, their support team is very professional and always ready to a... See more
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I love Boosteroid, they're cheap, reliable and user friendly. I've been using it a couple months and sure sometimes i can get a crash or two but its so rare i hardly call it an issue. The games run pr... See more
I got Boosteroid so I could play Windrose during my free weekend, but the game has been down for maintenance the entire time. Meanwhile, it’s available without any issues on GeForce Now or steam — so... See more
Company replied
Good hardware, affordable plans and no stupid limits like on certain other cloud gaming platforms. Support is also always there to help. Can only recommend it if you are close enough of a datacenter!
Company details
Written by the company
Boosteroid is the world’s largest independent cloud gaming provider. We enable remote cloud-based access to PC video games across devices and platforms – a Netflix or a Spotify, but for video games. Boosteroid helps players run over 1,800 video games, including the world’s most popular titles, on any desktop, mobile, or smart TV device, regardless of its processing power or operating system. Games are run on Boosteroid's remote cloud-based gaming rigs, and the gameplay is streamed to a user's device via the Internet. Boosteroid operates 29 data centers – one of the largest GPU-based hardware networks in the world – bringing low-latency cloud gaming experience to over 8 million users in Europe, North and South America. Server solutions behind Boosteroid are developed together with AMD and ASUS – they power the most high-end cloud gaming virtual machine on the market. Boosteroid is the partner of Google for gaming on Chrome OS, the partner of Samsung, LG, Hisense, Philips for gaming on smart TVs, the partner of Mercedes-Benz for in-car gaming, the partner of Microsoft, ASUS, Lenovo, etc. Boosteroid was established in 2016 in Ukraine and launched commercially in 2019. Currently, the company is headquartered in Austin, Texas, with its main R&D office based in Kyiv, Ukraine, and several local entities operating in the EU. As of early 2025, Boosteroid has a team of 120+ people.
Contact info
Austin, United States
- boosteroid.com
Breach of guidelines
Unusable with Steam Cloud save
Three instance crashes within 4 days of gameplay. The instance goes down before the Steam client has a chance to upload your save, so if your game relies on syncing with the Steam cloud, you'll basically lose the entire progress of the session.
When asking the support person "SpaceCat", the only thing they said was "We apologize for the inconvenience."
No information of what caused the crash, when it's going to be solved nor any kind of compensation for the wasted time was provided.
19 November 2025
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for the issues you experienced.
We have sent you an email; please check your inbox (including the spam folder) and reply at your earliest convenience.
We are looking forward to your reply.
Best regards,
Complaints team
Customer service is very good and they…
Customer service is very good and they responding so fast. Highly recommended!
18 November 2025
Unprompted review
utterly rubbish service and customer service
The live chat guy called (astrowondered) or smth like that is so rude and didnt help me and just went out of the live chat, Ignored me most of the time and didnt help me at all. I am very disappointed with boosteroid and this company is so bad that give you so much lag dont buy it ever again as they dont give refunds
15 November 2025
Unprompted review
Reply from Boosteroid
Dear user,
We are sorry you were not completely satisfied with our service. We always strive to provide an incredible experience for our users and constantly work to improve it, increasing quality for more of our users.
Unfortunately, we don't offer refunds once a subscription has been purchased and used. Nonetheless, we appreciate your feedback and thank you for taking the time to share it.
Best regards,
Complaints team
Crashes all the Time
Crashes all the Time, Never had a Single Problem with other Services. just came here to Play a Game that wasnt available elsewhere. Not even other Games work. Dont deserve a Single Star. Support is useless. You won't get money back even if you used it 5 minutes to see nothing works
Edit: so after switching to the browser I have no more crashes but the graphics are bad and blurry no matter how good my connection is. It's playable but nothing more
Even more funny that they say my sessions ended because of my internet connection. First and last Month Boosteroid
Delusional
13 November 2025
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review.
We can see that your latest session lasted almost 8 hours and ended correctly. As for the earlier ones, some ended with the status that indicates an Internet disconnection. If such issues arise again, we recommend implementing the connection improvement tips from our Help Center.
You can also contact our 24/7 support team for a detailed investigation, but we kindly ask you to formulate your messages in a plain and comprehensible manner, providing the necessary details to resolve the issue.
Unfortunately, we don't offer refunds once the subscription has been purchased and used.
Best regards,
Complaints team
Game put under maintenance
The advisor I spoke to was really polite and sorted my query in no time but the game had to be put under maintenance whilst they do an update
12 November 2025
Unprompted review
Best cloud gaming service
This is the best thing to ever be created and the support team are really helpful
10 November 2025
Unprompted review
utterly rubbish live chat is rubbish too
this cloud gaming service company is utterly rubbish. So much lag always getting kicked out of my sessions. I got 250 mbps 20 ping and always laggy sessions are overloaded with random people making you join a bad session always. one thing i can say about boosteroid is that their live chat is sometimes good however some people i meet they are slow to reply dont even reply or help me. I know someone called GalacticShadow he is so bad at customer service so slow man this company used to give me compensation sometimes but i never get compensation anymore no people give it and if you wanna know boosteroid
9 November 2025
Unprompted review
Reply from Boosteroid
Dear user,
We are sorry you were not completely satisfied with our service. We always strive to provide an incredible experience for our users and constantly work to improve it, increasing quality for more of our users.
Nonetheless, we appreciate your feedback and thank you for taking the time to share it with us.
Best regards,
Complaints team
Very bad service
Very bad service. They scam you and they wont refund your money.
5 November 2025
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for the issues you experienced.
We have sent you an email; please check your inbox (including the spam folder) and reply at your earliest convenience.
We are looking forward to your reply.
Best regards,
Complaints team
Reliable service
I have been using Boosteroid for some months now and I am very happy with it. Almost never I had the server gone down and it works 10/10, connection (from the UK) its great and there are plenty servers/computers so few times I had to wait to play and if so, it never took long in the queue.
4 November 2025
I have been using Boosteroid for.5…
I have been using Boosteroid for.5 years because I have a Macbook. It's a work Macbook. I don't have a gaming laptop since, one they're kinda expensive, two, if it breaks or has an issue, well... that's no good.
Have had a great experience overall!
3 November 2025
Custome support help with any…
Custome support help with any difficulties and gave good advice also it was a smooth experience
3 November 2025
Unprompted review
Very helpful
I had an issue loading into a game via xbox pass, spoke to someone on live chat and I was in the game in no time with their help!
28 October 2025
Unprompted review
Its a fantastic platform
Its a fantastic platform, I've been using boosteroid for a few months now and I've never had any major issues, maybe some lag here and there, but considering im playing on a 6 year old laptop, its pretty good.
23 October 2025
Unprompted review
Boosteroid is the best platform
Boosteroid is an amazing platform, I've tested several other Cloud Games and none of them ran the games as accurately as this one. The vast majority had lag, crashes, etc. But it's incredible how Boosteroid allowed me to play without any problems. Simply the best of all! And I'll subscribe until I can't anymore.
25 October 2025
First Impressions
Customer support is extremely helpful and I like how the UI is organized and looks. Havent been able to test out actual gameplay yet, will report back when Ive done so.
25 October 2025
Unprompted review
Boosteroid Suport
I received excellent service from GalacticShadow at Boosteroid, they solved my problems and greatly improved the service, as well as answering my questions. The support is amazing.
17 October 2025
I’ve been using boosteroid for quite a…
I’ve been using boosteroid for quite a time and so far it works great
20 October 2025
Unprompted review
Boosteroid works poorly on the mac2 playing csgo2
Boosteroid works poorly on the MacBook Air M2 — a waste of time and money. I think the best solution is not to reinvent the wheel, but simply to buy a Windows computer.
23 October 2025
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for your experience.
Please contact us at complaints@boosteroid.com so that we can discuss the compensation and the problems mentioned. Please set the email subject to "Trustpilot review" so that the letter can be easily found.
We look forward to hearing from you.
Best regards,
Complaints team
Great Service
Reliable and fast server, huge collecton of games and great customer service!
17 October 2025
Unprompted review
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