Milven (my project manager) was excellent. He was communicative and always happy to work with what I wanted. The initial draft of the store did have a few little issues, but these were ironed out w... See more
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As the owner of a 15-year Shopify Partner marketing agency, I'm thoroughly familiar with the top themes & apps. As an agency, there are many reasons we rarely recommend themes outside the Shopif... See more
I can’t thank Milven and the Booster Theme team enough! They’ve done a fantastic job with my recent website update, and the transformation is incredible. They took the time to understand my vision and... See more
Company details
Written by the company
2X your Shopify store sales in a few clicks with one of the most advanced Shopify theme ever created. 🚀
Contact info
4.0
Great
201 reviews
Replied to 25% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Worst Themes for Shopify
Absolute worst theme I have every used on Shopify. It is slow (31) and when you add shopify apps, there is a good chance it will crash. Now I do not have access to my customize theme on Shopify. Support is non-existent. I would stay away from this theme. You can spend the plus $300 somewhere else. Absolutely terrible!!
13 October 2023
Unprompted review
Reply from Booster Theme
Dear Francisco,
We are so sorry to hear about your experience with our theme. We understand your frustration, and we are taking your feedback very seriously.
We have reviewed our records, and we see that we have sent you multiple emails to try to help you resolve your issue. However, we have not yet heard back from you.
We would like to invite you to contact us directly so that we can help you resolve this issue as quickly as possible. We are committed to providing our customers with the best possible support, and we will do everything we can to help you get your theme working properly.
We’ve also initiated a full refund for your purchase of our theme. You should see the refund reflected in your account within 3-5 business days, depending on your bank.
Again, we are so sorry for the inconvenience, and we appreciate your patience and understanding.
Sincerely,
The Booster Theme Team
Great experience and support
22 September 2023
Unprompted review
Reply from Booster Theme
Hello Sarah,
Thank you so much for the 5-star review! We are so glad to hear that you have had a positive experience with our theme. We are always working to improve our products and services, and your feedback is invaluable to us.
We appreciate you taking the time to share your thoughts with us, and we hope that you will continue to be a satisfied customer for many years to come.
Sincerely,
The Booster Theme Team
5x'd My Shopify Speed in 4 Days
I set out to really improve my horrible shopify speed. It was a 9. I installed and configured Booster, as well as optimized my images.
Over the last 4 days (it's still going up) my score went from 9 to 46 today. Hopefully it'll keep going up!
10 October 2023
Unprompted review
Reply from Booster Theme
Congratulations on your amazing improvement in Shopify speed, Kevin! We are so happy to hear that Booster has been able to help you increase your score from 9 to 46 in just 4 days.
We know that speed is important for Shopify stores, and we are committed to helping our customers achieve the best possible results. We are constantly working to improve Booster, and we are excited to see how much faster your store can get.
Thank you for sharing your success story with us. We are so grateful to have you as a customer.
Sincerely,
The Booster Team
Exceptional Theme, Outstanding Support!
I couldn't be happier with this theme and the team behind it. The design is sleek, the features are top-notch, and it's incredibly user-friendly.
But what really stands out is their customer support. Quick to respond, super helpful, and they sorted out all my requests without a hitch. I felt genuinely looked after, and that's a big deal in the online world.
If you're on the fence, don't be. This team and their theme are worth every penny. Highly recommend!
11 September 2023
Unprompted review
Reply from Booster Theme
Hi John!
Thank you so much for your amazing 5-star review! It means the world to us to hear that you're happy with our Booster Theme and our customer support. We're always working hard to create the best possible experience for our users, and your feedback is incredibly valuable.
We're especially glad to hear that you appreciate our customer support team. We're passionate about helping our users succeed, and we're always happy to go the extra mile to make sure that you have the best possible experience.
We're grateful for your support, and we hope to continue serving you for many years to come.
Sincerely,
The Booster Theme team
Easy To Work With, But needs a few more features
Easy To Work With, But Needs More Features. Not quite what I expected for the Price as the Theme was over marketed to me, But I believe eventually Booster will advance. Customer support was slow at first, but kind and very helpful. Keep up the Good WOrk Booster, I believe you can continue to acheive Greatness with this theme.
5 September 2023
Unprompted review
Reply from Booster Theme
Hello Exotic Vegan team,
We appreciate your feedback, and we're always looking for ways to improve our products and services.
We understand that you're not entirely satisfied with the number of features that Booster Theme currently offers. We're working hard to add new features and improve existing ones on a regular basis. We're committed to listening to our users' feedback and making sure that we're developing features that are truly valuable.
We hope that you'll continue to use our theme and that you'll see the value in it as we add new features and improvements.
Sincerely,
The Booster Theme team
Constantly disappointed!
I love the look of the theme but support is horrible!!!
They recently had a update but the update was full of bugs so contacted support, three weeks later still havent been able to do the update and still chasing support.
It's been a week and still no reply to my emails! Constantly disappointed and already looking for a new theme.
1 September 2023
Unprompted review
Reply from Booster Theme
Hello Aaron,
We're so sorry to hear that you've had a negative experience with our customer support team. We take customer support very seriously, and we're committed to providing our customers with the best possible experience.
We understand that you're having trouble with the latest update to our theme, and we're working hard to resolve any issues that might be present. We apologize for the delay in responding to your emails.
If you're still having trouble with the theme, please feel free to contact us again and we'll be happy to help you troubleshoot the issue. We can also provide you with a workaround if necessary.
We hope that you'll give us another chance to show you that we're committed to providing our customers with excellent customer support.
Sincerely,
The Booster Theme team
Booster Theme support helped my with…
Booster Theme support helped my with troubleshooting a third party app integration. They were prompt and thorough. I highly recommend their theme product.
24 August 2023
Unprompted review
Reply from Booster Theme
Hi Hau Lin,
We know that third-party app integrations can be tricky, so we're always happy to help our customers get everything set up and working properly. We're glad to hear that our support team was prompt and thorough.
Thank you again for your support!
Sincerely,
The Booster Theme team
Slow customer service, slow theme
Slow customer service. The theme isn't as fast as they claim infact free themes work faster.
Overpriced and don't find layout to be any better then a free theme considering the price.
1 May 2023
Unprompted review
Spend your money on a theme that helps sales. Not hurts them.
Way oversold the capabilities of Booster. They clearly spend way more time on their marketing, than up keeping the theme itself. The help center only covers basic items, and all the videos are outdated.
The Apple Pay, Google pay and shop pay buttons are the wrong color if you have a white background and black main color. Had to do css workarounds to get the text on those buttons to be white like they’re supposed to be. Also the drawer cart checkout button is covered by the mobile safari url bar. The most important button on that bar.
These are basic usability oversights, and are inexcusable. It’s like they don’t have any quality control at all.
Spend your money on a theme that actually is updated and the core functionality (which makes you money) is tested and works.
10 August 2023
Unprompted review
Boostertheme is awesome
Boostertheme gave me all the tools for helping my business grow. I had to make some extra changes and the support always answerd me and helped me. The display they offer are more accurate than other apps, I really feel greatfull with this app. Five stars.
15 August 2023
Unprompted review
I spent days on customizing my website…
I spent days on customizing my website only to realize later that my collection pages aren’t matching in look. I contacted support and Klea answered me the next day saying we are happy to look into that and asked for a video showing the issue. I sent it to her, the next day she asked for our collaborator code so she can look into it. I sent the collaborator code and heard nothing from her. Basically, each day, her job is to send one email and disappear until the next day comes. When I saw that is the case with support, I asked to cancel my license and give me a refund since I’m still in my 14 day money back guarantee. As soon as I asked for the refund, Klea responded with a message saying “Is there anything we can do to change your mind?” I responded saying no. I asked for a refund two times after that and never heard back. Moreover, I did publish the theme for a short period of time to test speed and performance on pagespeed index, the results were disappointing. Here we are talking about:
- poor support
- ignoring my refund request
- buggy theme
- it doesn’t update with their app is the app is no longer approved by Shopify.
This company doesn’t respect its customers. I want my money back
3 August 2023
Unprompted review
⚠️ Dead Theme!! ⚠️
Absolutely do not risk your business with this theme unless you want to lose sales!!! I bought this theme years ago and it worked great until they refused to update. I foolishly fell for their “Lifetime” license in hopes it would update all my issues but the theme was STILL broken; add to cart was broken along with countless other features. Support was nonexistent until I commented publicly on Instagram, they claimed I was not responded to initially because my help requests were sent to someone who doesn’t work there anymore?!! Red flag. I asked for the 14 day guarantee refund but I’ve been ghosted for another week 🙃What a disappointing nightmare, I’ve lost so much more than what I’m trying to get a refund for. Hopefully my bank can handle this.
24 July 2023
Unprompted review
Definitely helped boost speed
Definitely helped boost speed. Cool Features. Good Support.
21 July 2023
Unprompted review
Reply from Booster Theme
Hi Garrett! Thank you so much for giving us 5 stars. We're always working to improve our features and support, so it's great to hear that you're finding them helpful. We're especially happy to hear that you've noticed a boost in speed. We've been working hard to enhance the theme and it's gratifying to know that our efforts are paying off.
We appreciate your support and feedback. We're always looking for ways to improve, so please don't hesitate to reach out if you have any suggestions.
Thanks again for your review!
Regards,
The Booster Theme Team
Reply from Booster Theme
Hello J Guo. We're glad to hear that you're enjoying Booster Theme! Thank you for your review.
We're always available to answer questions and help with any issues that you may have, so please don't hesitate to contact us if you have any questions or concerns.
Regards,
The Booster Theme Team
Have tried them all - Booster is the winner.
I have been rotating through the "fastest, best converting" themes and have settled on Booster. Out of the box, it is by far the best of the bunch.
There may be a bit of a learning curve if you are new, but many resources, including their own helpdesk, can get anyone the results you need.
People complain about price... I don't mean this in a rude way at all, but you are investing in your business. If this is just a side thing and not something you are building for a living then maybe go with Dawn or a free theme. If you want to be a legit business that has the features your customers are expecting then this is the best option out there, IMO.
Good luck out there and happy selling!
23 June 2023
Unprompted review
Reply from Booster Theme
Hi George!
Thank you so much for your kind words! We know that there are a lot of great themes out there, so it's really validating to hear that you've found Booster to be the best fit for your needs.
We also appreciate you mentioning that there may be a bit of a learning curve for new users. We do try to make our theme as user-friendly as possible, but there are a lot of features and options available, so it can take some time to learn everything. However, we have a great Help Center that can help users get up and running quickly.
We also understand that the price of Booster may be a concern for some people. But we believe that Booster is a worthwhile investment for businesses that are serious about their online store.
Thank you again for your review! We're glad to hear that you're happy with Booster, and we wish you all the best in your business.
Regards,
The Booster Theme Team
Dont waste your hard earned money on…
Dont waste your hard earned money on these cheaters, in one year time my checkout has been blocked 2nd time and these guys are no longer interested to fix the issue, i had a paid version they are pushing me to buy a new updated version, believe me it is a trap, shopify support is not heling as the issue is on theme and they dont support booster theme,
20 June 2023
Unprompted review
Booster support is the best
I have facing some issues regarding theme but when I go for a support so booster theme support did a fabulous support.
Very happy with the support team who looked into the problem deeply and got resolved.
Thank you so much Booster Team.
10 June 2023
Unprompted review
Reply from Booster Theme
Hello Sandeep!
Thank you so much for your review! We're so glad to hear that you were happy with our support team. We always strive to provide our customers with the best possible support, and it's great to know that we were able to help you resolve your issue.
We appreciate your feedback, and we'll continue to work hard to improve our support services. Thank you again for choosing Booster Theme!
Sincerely,
The Booster Theme Team
amazing theme
This theme is amazing, also I’m impressed about the support quality the guys offer
8 June 2023
Unprompted review
Reply from Booster Theme
Hello Elly,
We're so glad to hear that you're enjoying Booster Theme. We put a lot of hard work into creating a theme that's both beautiful and functional, and we're thrilled that you're finding it amazing.
Thank you again for your feedback. We're always looking for ways to improve Booster Theme, and your input is invaluable.
Sincerely,
The Booster Theme Team
Reply from Booster Theme
Hello Andrei,
We're glad to hear that you're happy with the features that Booster Theme offers. We know that having a feature-rich theme is important and we're always working to add more! Thank you for taking the time to write this review.
Sincerely,
The Booster Theme Team
Premium price for lack lustre support and glitches
The theme is incredibly fast as promised but we had a lot of problems with glitches. Afterpay scripts not working, styling not displaying correctly, add to cart buttons not working etc. Support takes an incredibly long time to reply (sometimes up to a week). We had to roll to a different theme. We can't have a store with so many issues unresolved for over a week. Have asked for the money back guarantee so let's see if they even reply. For such an expensive theme, it was underwhelming.
25 May 2023
Unprompted review
Reply from Booster Theme
Hello Amanda,
We're sorry to hear that you've had some problems with Booster Theme. We understand that it's frustrating when a theme doesn't work as expected, and we want to do everything we can to help you resolve the issues you're experiencing.
We've investigated the issues you've mentioned and we're currently working to make sure these won't happen again in the future.
We understand that you're disappointed with the length of time it's taken for us to reply to your support tickets. We were experiencing a high volume of support requests at the time of your email.
We have refunded your purchase of Booster Theme. We hope that you'll give Booster Theme another try once the issues have been fixed.
Sincerely,
The Booster Theme Team
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