The Boot Repair Company Reviews 

I could not believe what the Boot Company Leeds achieved with a 40 year old pair of Doc Martins which my husband wore until they were slicks!! I sent them, not hoping for miracles and in fact expected them to send them back as "too far gone" But after 2 weeks, they are back and totally unrecognisable - very well done, would totally recommend your restoration service, with free post to send and return. Well done!!

Absolutely superb customer service, and an outstanding quality of repair/work.
Repaired a pair of motorcycle boots for me with lots of damage, worn out sole and heals, broken strap, and toe box stitching failed.
Came back fully repaired with no signs that there was ever a problem, brilliant clean and reconditioning.
More than happy, nearly new boots again for less than half the price.
Have to thank Rachelle for here outstanding customer support and patience.
This will always be my first go to company for any type of repair work I need.

A pair of DMs sent to the Boot Repair Co as one of the zips had broken, I must say I was nervous about the repair. I needn’t have been as the service I received was absolutely fantastic, quality of the repair was flawless - nothing more to say. A first class company, a huge thank you to Tom for keeping me updated along the way.
Most definitely recommend and will use again should I ever need more boots repairing.

Boots beautifully repaired.

Subsequently accepted back for re-finishing under warranty at no cost to me, with no questions asked and a lot of useful advice give.

Upper was coming unstuck from the sole left boot welt.

Prompt response to emails. Kept me fully informed at all times. Proactively found me an Instagram video on how to look after boots.

Excellent service - the process of organizing the repairs was smooth and my boots look good as new. The team were also very helpful when my boots were 'lost' in transit when they were sent back to me.

I sent 10+ year old birks for a new foot bed and sole. I had a few issues with my initial repair however I sent them back and they sorted the problem out and returned them back to me almost by return. I have just received my re-repaired shoes back and I’m delighted. They are perfect and will hopefully last me another 10+ years. i wouldn’t hesitate using The boot repair company again. Rachael in customer service was extremely helpful and I basically have brand new shoes for half the price of buying new ones.

Excellent service will definitely use in the future if my dog decides to maul my Doc sandals again !!! These lovely people made it as good as new 😀

Much loved Birkies returned looking perfect! Great communication throughout the process. I will be sending another pair to be sorted very soon.
UPS weren’t great as kept pushing back delivery date but worth it in the end!

My much loved and well used Dubarrys have just been returned from the Boot Repair Company. I stood unwittingly in the embers of a bonfire and the soles of my Dubarrys unsurprisingly peeled away from the uppers! I paid my money and quite expected them to return with an apologetic note saying sorry these are beyond repair BUT NO they have arrived back in tip top condition. Thank you so much to the team for your skill in giving my boots more decades of wear. Worth every penny!

Absolutely fantastic service throughout from initial communication to receipt of my repaired footwear. These guys are so personable and provide a true first class service. Forget the rest and choose the best The Boot Repair Company.

I had a pair of DM vegan Chelsea boots where the sole split ages ago and I couldn't bring myself to throw them away. The same thing happened with my DM shoes and I decided to repair rather than replace. I sent the shoes off initially and I was blown away with what returned. The shoes felt the same but looked brand new. It prompted me to send off the Chelsea boots and again, they did a top class job. I have about 10 pairs from the DM vegan range and I now know that if a sole splits along the side, this company can repair to an incredibly high standard and well within their suggested time frame.

The lovely people at The Boot Repair Company provide an exceptional service. Skilled craftsmen, great customer service and a very reasonable price.
My much loved and well worn Birkenstock sandals were in need of a complete rebuild ( new footbed ) They were returned to me as good as new.
Communication was clear and precise, Rachel was very helpful.
A repair of such quality is definitely a viable option when looking at the price of purchasing a new pair.
So pleased, thank you.

The Boot Repair Company was the only place I could find that could re-sole my Blundstone boots. They were suggested by Blundstone UK. I was so glad to have found them and could not be more pleased with the outcome. I now have "new" boots for a fraction of the price. I would recommend TBRC to anyone who is looking for this kind of service. They were a joy to deal with, made especially enjoyable by my interactions with the very sweet Rachelle. She was so helpful and a real pleasure to talk to. Nothing was too much. So if you have any boots in need of a new lease of life, this is where it will happen. Thank you.

Speedy service with a completely fantastic repair. Absolutely over the moon with my repair. Great communication also. Can’t recommend enough.

Fast service and an excellent re-soling of my wife's old Contour boots. Well worth it to revitalise a pair of boots we know will fit her feet.

I decided to send my very old walking boots for repair rather than buy new ones. This was a great decision. The Boot Repair Company have done an expert job. The communication with the company was also really good.

I was so pleased to find this company as I had a pair of 15 year old Birkenstock Sandals I could no longer wear as the sole had worn out. I bought them when my second son was born as he was a spring baby and my feet were getting sore pushing a double pushchair round to all the parks where I live!

I weighed up the cost of repair against the cost of replacement and decided to give it a go. It took a few weeks but when they were returned to me I was initially delighted. However, when I tried them on they felt big and on inspection I realised that the replacement sole wasn't the narrow fit and size of my original pair, the details of which I had given with my order. I sent an email and immediately got a reply with an apology and a pre-paid post voucher to send them back. I have just received the 'new' sandals and they are perfect. I would highly reccomend this company for its workmanship and customer care. Thank you.

Real easy to arrange what I wanted and a really quick return.
My old trusty Red Wings were reborn, definitely using these guys again.

Simple to send off and receive my boots. Very high quality repair.

I cannot believe how impressed I am! I sent two pairs of Birkenstocks, I couldn’t wear either as the tread was completely worn. They replaced the soles on both pairs and rebuilt one pair. They look brand new! I was going to throw them out… I’m chuffed to pieces.