The Boot Repair Company Reviews 

Excellent job cleaning and refreshing my boots. Very helpful and quick to reply to my enquiry and the work carried out and boots returned within a few days.

Thank you. Rachelle was really helpful in sorting out the problem with sending my order

At first I thought the cost of repairing the soles on my Dubarry boots was too great. How wrong I was. They have been returned to me like brand new boots. The craftsmanship is breathtaking.
I'm so impressed with the company. From start to finish, the customer service was exceptional, and I really don't say that lightly. I was kept up to date throughout the process, postage was free of charge, and my boots were returned to me wrapped in tissue paper, in a solid box, looking completely transformed. Thank you. You'll be my first port of call for any repairs I the future.

Brought back a 34 year old pair of boots from the dead. Absolutely thrilled with the work on my boots, they're very old and precious to me, the craftsmanship is excellent. I can now go back to wearing them whenever I choose, I'm pretty sure they'll outlast me.

I had an old, but still serviceable pair of Dr Martens. The sole badly needed replacing so I sent them to the Dr Martens repairs site, which uses this company for all their repairs.
I got them back within the week. Completely reworked. The uppers were polished, new laces and the sole, welding and stitching were all top notch.
I cannot thank them enough and would definitely recommend - esp as the price is cheaper than even a second hand pair of Docs would be.

Was very impressed with the boot repair company. Communication was great and very helpful. They repaired and rebuilt my wife's Birkenstocks and they now look like new. The service was absalutley faultless. I would use and highly recommend them to anyone.

Excellent work replacing the soles on my Zamberlan boots, despite some confusion as to whether they had been received! Thanks to Rachelle for sorting it out.

Outstanding Service - Prompt pick up -fantastic quality of service - swift return. Army and RAF troops are delighted to utilise this service.

Keep up the good work!

I gave the company a very poor review last week but they have redeemed themselves incredibly well. They contacted me by phone, apologised, uplifted my shoes and repaired and refurbished them to a very high standard. I received them back today and cannot fault the workmanship and service at all. Im more than happy to submit a new and 5 star review.

Sent my beloved DMs to be resoled & very happy with the friendly and efficient service.
It’s great to have a choice of different soles and stitching colour, making my boots feel new.
Here’s to another 15 years… 😊

Honestly the most amazing service. My boots had both been chewed by two very naughty puppies, the heels were just a mess, a quick email, quote, sent off & returned looking like new. Pricing is excellent including postage both ways. Company informs you when they have received them & when they are posting them back. Couldn't ask for a better service. Boots are now well out of reach of the dogs 😀 thankyou so so much

really helpful and quick to respond, got my birkenstocks back before the estimated time

Really great experience, fantastic communication and an excellent service!

MOT

I genuinely thought I'd have to throw away my precious du Barry boots (and they are only 12 years old!) but the wonderful Boot Repair Company came to the rescue! I hope to get another 12 years' use out of them! Thanks to all concerned. They fit even better than before, too!

My shoes came back looking and feeling better than when I brought them new. Great communication, happy every step of the way. Thank You

A relative in the army recommended the Boot Repair Company to me. I have engaged them in the past to repair hiking boots (the communication I had prior with the company was helpful to decide if I could get them repaired). I just recently sent them a favourite pair of Birkenstock shoes where my puppy had chewed the footbed but the leather was still intact. It was cheaper, and more environmentally friendly, to repair rather than buy new. They did such a great repair job! I highly recommend this business.

Tricky lace replacement on Timberland moccasins. Prompt, professional and like new.

Beautifully repaired my Boston Birkenstock in a very timely fashion. Couldn't tell which one the fix was done to. Couldn't recommend highly enough.

I was worried about sending my boots to be repaired as they are precious to me (the last pair my Dad bought me before he passed) and the timing as I am due to do a 13 mile sponsored walk. I needn’t have worried! The process of sending the boots in is really easy to follow. The repair time I was told was approximately 4 weeks however I received my boots back in just under 2 weeks and they look fantastic.
They have been cleverly reconditioned and have a new solid Vibram sole and look perfect. Whilst initially I thought the cost was high it’s actually not when you consider the workmanship and also how much a good pair of walking boots cost these days and my boots are irreplaceable! The customer service was excellent, responsive and sensitive to my needs it’s so refreshing to deal with a company that actually cares.
Off now to trail them out and I feel confident that my boots will serve me well for many more miles! Just brilliant, a big thank you to the Boot Repair Team

I could not believe what the Boot Company Leeds achieved with a 40 year old pair of Doc Martins which my husband wore until they were slicks!! I sent them, not hoping for miracles and in fact expected them to send them back as "too far gone" But after 2 weeks, they are back and totally unrecognisable - very well done, would totally recommend your restoration service, with free post to send and return. Well done!!