Booztlet.com Reviews 73,512

Reply from Booztlet.com

Feb 3, 2026

Dear Vilija,

Thank you for taking the time to write a review.

As an outlet store, we focus on offering great prices and discounts on a wide range of quality and branded products. In order to offer these prices while maintaining a sustainable business, delivery and returns are unfortunately not services we can provide free of charge.

If you have any questions or concerns, our customer service team is happy to help. You can find our contact details here: https://www.booztlet.com/lt/lt/temos/about-booztletcom/klientu-aptarnavimo-darbo-laikas-ir-kontaktai

We wish you a lovely day!

Kind regards,
Vera, your Booztlet.com team

Reply from Booztlet.com

Jan 29, 2026

Dear Marika,

Thank you for your review.

At Booztlet, we always strive to provide our customers with a five-star shopping experience, and we are therefore sorry to hear about what happened with your discount code.

As you have not provided an email address or similar details in your review, we are unfortunately unable to assist you with the discount code from here. However, you are more than welcome to contact us so that we can help you further. You can find our contact details here:
https://www.booztlet.com/fi/fi/customer-service/topics/booztletcomista/asiakaspalvelumme-aukioloajat-yhteystiedot

Wishing you a lovely day!

Best regards,
Lina, your Booztlet.com team

Reply from Booztlet.com

Jan 28, 2026

Dear Amanida,

Thank you for taking the time to write a review.

At Booztlet.com, we are very careful to ensure that items shipped from our warehouse are delivered in an acceptable condition. Therefore, we are truly sorry to read about your experience and that the item did not meet your expectations.

As no order number or email address was provided with the review, we unfortunately cannot look into your case from here. You are, however, very welcome to contact our customer service team, and we will be happy to assist you further.

We would also like to clarify that Booztlet is not a dropshipping company. All our items are shipped from our own warehouse in Skåne, Sweden.

We wish you a nice day!

Kind regards,
Jonas, your Booztlet.com team

Reply from Booztlet.com

Jan 28, 2026

Dear Elena,

Thank you for taking the time to share your experience with us.

Our goal is always to provide a five star shopping experience, and we are truly sorry to hear about the disappointment caused by receiving someone else’s order instead of your own. This was most likely caused by a technical error at our warehouse, and we understand how frustrating this must have been, especially given the situation you describe. We sincerely regret that this happened.

Based on your order number, we can see that you have been in contact with one of our colleagues and that you have received assistance regarding your order. If you have any further questions or need additional support, you are always welcome to contact us again and we will be happy to help.

Kind regards,
Edvin, your Booztlet.com team

Reply from Booztlet.com

Jan 22, 2026

Dear Jonas,

Thank you for taking the time to share your feedback with us.

At Booztlet, we always strive to ensure that all orders and items shipped from us are in new and unused condition, and of course no personal belongings should ever be included in the shoebox. Human errors can unfortunately occur, and we sincerely apologize that this was the case with your order.

A colleague will contact you during the day to look into this matter further and assist you going forward.

We wish you a lovely day and warmly welcome you back to Booztlet despite this experience.

Kind regards,
Jonas, your Booztlet.com team