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Borealluxe Reviews 113

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TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their amazing quality and luxurious feel. Many people are delighted with the appearance of the items, noting that they look expensive and often receive compliments. Consumers frequently express satisfaction with their purchases, with some even planning to buy additional items. However, some people were dissatisfied with the delivery service, reporting slow shipping times and a lack of updates, which occasionally led to concerns about their order's status. A few other people also felt that the return policy was problematic, experiencing difficulties in returning unused items or receiving only partial refunds for defective products.

What people talk about most

Product

Users describe positive interactions with product quality, with many praising the softness, luxurious feel,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers experienced fast delivery,... See more

Order

Clients share ambiguous opinions on order experiences. Some customers report positive experiences, such as... See more

Return policy

Consumers find the return policy to be a source of significant dissatisfaction. Many reviewers report extreme... See more

Based on these reviews

Rated 4 out of 5 stars

The faux fur coat was excellent quality for the price, my wife absolutely loved it. Shipping was very slow, though. Took nearly a week for the item to be sent to the shipper, causing what should have... See more

Rated 5 out of 5 stars

I emailed this seller beforehand to ensure they were a real company because theres so much fraud in online sales. They were quickly responsive and I made the order for the snow leopard coat. Its gorg... See more

Rated 5 out of 5 stars

The quality is amazing! I am very happy with my purchase! My only complaint is that is did take a long time to get delivered and I didn’t receive any emails on updates of delivery so I was little conc... See more

Rated 5 out of 5 stars

The coat is fabulous! Definitely looks like real fur. I see a lot of these faux furs on the streets of NYC and this coat doesn’t look like them because it looks so real. I had an issue with deliv... See more

Contact info

3.9

Great

TrustScore 4 out of 5

113 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fun and fabulous for the low $

For an inexpensive faux fur these jackets are surprisingly fun and fabulous. The fur is very soft and vibrant. They are fairly warm for end of winter. I personally don’t like real fur because it smells like animal. These jackets feel like stylish winter blankets. Delivery is slow but it will come … be patient.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY from this fake store

DO NOT BUY from this fake store. Quality of clothes poor ,i'm waiting for a refund 3 weeks later, and they still haven't sent a returns note. Complete scammers, avoid at all costs!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

It is BEAUTIFUL!!

It is BEAUTIFUL!!! I got it for my daughter and it was so beautiful and great quality that I ordered her another one in a different color to have as well.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible

Absolutely horrible! I ordered two coats, I was disappointed in the quality of both of them, but they were not particularly expensive. I decided I would keep one and see if I wore it. The process to try to return the second one has been abominable. I’ve sent 15 emails back-and-forth. They keep trying to get me to keep it. They finally sent me to a portal to return where it says my order number is invalid. It’s an absolute scam. I would also say the photos on the website are VERY deceiving. They do not show the very cheap and ugly snaps that are visible if the coat is not buttoned.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

This is the softest

This is the softest, most beautiful faux fur coat I’ve ever found. I feel like a rock star when I wear it. They went above and beyond to send me a new size at no extra cost. I will definitely buy more from boreal luxe!!! 10/10

I would love to see them make a faux fur coat with a hood and buttons in the future, for the really cold temperatures.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. Do not order from here! Terrible “customer service”. It’s an automated loop of emails only offering a partial refund if the cost doesn’t work. The coat smelled like fish!! Unbearable. Tried to return and literally 10 emails back and forth asking where to send it. They will never tell you. Do NOT waste your money here . Out 145$!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful faux fur

Great quality and I have purchased three different long and short. Excellent customer service and delivery. Looking forward to wearing all three.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Loved this product

Loved this product. It’s luxurious, thick and warm. Would definitely buy again. Timely shipping as advertised

28 February 2026
Unprompted review

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