Found the USA brand here that I couldn't elswhere, read the reviews which showed it's a legit website, prompt postage and delivery. First time user, was attracted by the 10% off first purchase from si... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very prompt delivery and a great bonus to find the two Alterna Caviar 250ml products came in their own velvet pouch. Great customer service in adding Jersey to delivery destinations but it's a shame t... See more
I ordered some shampoo and conditioner, and the shampoo wasn’t in stock. Claire emailed me letting me know the situation immediately, and when she realised it wouldn’t be available for a while, sought... See more
Easy to purchase online. Great product (Paul mitchell hot of the press thermal heat protection hair spray). Excellent for spraying on dry hair before straightening. This is the second lot of have purc... See more
Company details
Written by the company
The Born Hair Care company is run by hairdressers with over 30 years experience in the business and during that time we have built up a great knowledge of what works and what doesn't for a wide range of customers. The Born website brings together a carefully selected group of products that will deal with every hair type and help to solve common hair problems effectively. More than that it will offer customers a one-stop shop for all their hair care needs by delivering great value and excellent customer service at the heart of the shopping experience.
Contact info
United Kingdom
- bornhaircare.com
4.5
Excellent
141 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service.
I managed to make an error in my order but I contacted Customer Services and they managed to amend my order prior to despatch. Really good communication and great customer service.
Products are great - I’ve used them before and the price was really good.
I ordered on 25/11/22 and received today, 3/12/22 from Royal Mail.
The products were really well packaged and no leakage.
I will order from Born Hair Care again and thank you.
3 December 2022
Excellent products at a really good…
Excellent products at a really good discounted price and speedy delivery.
2 December 2022
Brilliant no nonsense fast service
Brilliant no nonsense fast service . Order pay-receive. Simple.
14 November 2022
Born Hair Care
Fantastic price for purchases compared to other retailers, received items quickly. Great service & no problems. Will definitely buy from Born Hair Care again.
9 November 2022
Great prices and brands and easy…
Great prices and brands and easy delivery have used born hair for products for years
1 October 2022
Without hesitation these products are 10/10
Without hesitation these products are the best I have ever used, as a man in his 50's I have grown my hair to chest level using these shampoos and conditioners. Never do I have split ends, frizz or other general bad hair side effects. 10/10 from me.
10 October 2022
Easy to use site
Easy to use site.
Prompt arrival of my goods
Tracking the parcel offered. Regular updates
Could not fault the service
14 September 2022
Products were delivered on time and for…
Products were delivered on time and for a very good price.Have used them already and I’m very happy.
15 September 2022
Easy navigate website
Easy navigate website, informative and easy to find what I wanted. Simple to order, fair price and speedy delivery - all good 👍🏻
13 September 2022
Easy ordering experience
Easy ordering experience. Delivered within a couple of days. Many thanks.
29 August 2022
Alterna Caviar Restructuring Bond Repair Shampoo
This was the first time I've used this company, but was unable to find the Alterna shampoo I wanted, anywhere else online. I'm very happy with the product. No problem ordering. Item was delivered quickly.
4 August 2022
Good service and products
Good service and products. Have used the site before. Good delivery service as well
14 August 2022
Excellent service as always
Excellent service as always, I had trouble with the new website and find it much harder now to find my products as everything in the brand is lumped under one but I’m sure I will get used to it, I’ve also lost my purchase history but many thanks for the quick, well packaged products at good prices
8 August 2022
Quick and easy purchase and delivery
Quick and easy purchase and delivery. Good stock levels too
24 July 2022
Brilliant product and fast delivery
Brilliant product and fast delivery. If I had to be picky maybe a little cheaper 😁
22 July 2022
Fast delivery & great price!
22 July 2022
Great product and really quick delivery
19 July 2022
Cost saving Olaplex products
Worth buying these large size shampoos & conditioners as you save £££
16 July 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.