Borrow my doggy sounds like a good idea. In principal. I must have sent out 30 messages to people who are supposed to be interested in being a "borrower" and out of those 30 messages I have one borrow... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It took about 6 weeks for anyone to answer my requests to walk a dog, as most had not paid the premium to be able to communicate with people. I felt one or two people were looking for more than the... See more
Company replied
We’ve borrowed a few dogs locally which we have loved. Myself and my girls feel it’s an amazing experience getting to know the owners and their pets and enjoying their company. It gives us motivatio... See more
Company replied
I live in a small flat and am out most of the time. I can't afford the vet's bills and food associated with having a pet. Borrow my Doggy is a perfect solution for me. I matched very quickly and lo... See more
Company replied
Company details
Written by the company
Connecting dog owners with local dog borrowers for walks, weekends and holidays.
Contact info
727-729 High Road, N12 0BP, London , United Kingdom
- 020 3826 8628
- woofwoof@borrowmydoggy.com
- borrowmydoggy.com
3.9
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Waste of time
Waste of time
No sitter matched what I was looking for
Some didn’t even bother to reply
No refund as outside of 30 days
I personally would avoid
1 July 2025
Unprompted review
Reply from BorrowMyDoggy
Hey steven chudovszky,
Thanks for taking the time to leave us a review and for taking the time to confirm your account details with us, we really appreciate it.
We have now been able to locate your account and the great news is that there are over 70 premium borrowers within 3 miles of your address.
We completely understand how frustrating it can feel not making a match straight away. As our borrowers are volunteers who look after dogs for free in their spare time, matches do depend on both availability and location. We can also see you have had some lovely conversations with borrowers and we are sorry these did not lead to a successful match.
We have sent you an email with some tips to help with finding the right connection. If you could let us know a little more about the type of arrangement and availability you are looking for, we would be very happy to review the borrower profiles in your area and send you some tailored recommendations.
We are here to help and want to make sure you and your dog find a match that feels right for you both.
Best woofs,
Jess@BorrowMyDoggy
Lost my boy in March 25
Lost my boy in March 25, was so lost without him and wanted to walk with a dog again. Found ‘borrow my doggy’ site and it was perfect. Found a lovely couple who after a few weeks of visiting them, they were happy with me taking their boy Harry out for walks and we are good friends the 4 of us. I would certainly recommend this site they have loads of dogs of all shapes and sizes, to suit you, you won’t be disappointed
29 August 2025
Unprompted review
Reply from BorrowMyDoggy
Hey anne o'neil,
Thanks for taking the time to leave us a review.
We are truly sorry to hear about the loss of your boy in March and can only imagine how hard that must have been. It means a lot to know that BorrowMyDoggy has helped you find a way to enjoy the companionship of a dog again.
We are delighted that you have connected with Harry and his lovely owners and that it has blossomed into a friendship for all of you. That is exactly what our community is all about, creating meaningful connections that bring happiness to both people and dogs.
Thank you for your kind recommendation, it is wonderful to know the platform has been such a good fit for you.
Best woofs
Jess@BorrowMyDoggy
Overall it’s a good platform with the…
Overall it’s a good platform with the intention to connect people with a dog that need help and support, but having joined as a premium borrower as I thought that would re assure owners I sent out loads of messages to owners most did not reply which was disappointing since so many need “help”
It would be better if they took there ads down if they no longer need to help rather then just ignoring people
28 August 2025
Unprompted review
Reply from BorrowMyDoggy
Hey Neil Simmons,
Thanks for taking the time to leave us a review.
We're so glad to hear you value the idea behind BorrowMyDoggy. We know it can be disheartening not to receive replies, especially when you're reaching out with genuine care and enthusiasm to help. Our aim is always to foster meaningful connections, and we understand how frustrating it can be when messages go unanswered.
While many owners are actively looking for help, some may have found a match but haven’t updated their profile yet. We’re continuously working on ways to encourage timely updates and better responsiveness within the community.
If you’d like any help with your messages, we’d be happy to assist. We can look into the ones you’ve already sent, get in touch with those owners directly, and also offer tips for your profile and messages. We can even review your area for some more suitable matches. You can reach our help team directly at woofwoof@borrowmydoggy.com
Thanks again for being part of our caring community.
Best woofs,
Jess@BorrowMyDoggy
Making new furry friends
We joined up to borrow my doggie to enable us to make a furry friend in our neighbour hood .. we where soon delighted to befriend a lovely dog who we have bonded to so well .. he comes to us twice a week and we enjoy going on adventure walks in the forests fields and beaches where we live .. I would highly recommend this company for the introductions and the borrowers security it offers ..
11 August 2025
Unprompted review
Reply from BorrowMyDoggy
Hey Jennifer Gallagher,
Thanks for taking the time to leave us a review.
It is truly heartwarming to hear how well you've bonded with your new furry friend.
We are all about creating meaningful connections, and it is fantastic to know that your adventures together are bringing you joy.
We also really appreciate your kind words about our safety features. Giving peace of mind to both owners and borrowers is so important to us.
Thank you for being part of what makes the BorrowMyDoggy community so special.
We hope you continue to have many wonderful adventures with your new borrowed furry friend.
Best woofs,
Jess@BorrowMyDoggy
Benefits all concerned
My husband and I were pleased to discover this website. We signed up as "borrowers". It was very simple to find dogs in our area, using our postcode. We selected a dog breed which we were familiar with and left a message for three families. Within 24 hours two families had been in touch. We arranged to meet up with one family and got to know their dog on a walk. We all discussed our needs, and we were delighted to start borrowing their beautiful Spaniel. The process could not have been easier.
22 August 2025
Unprompted review
Reply from BorrowMyDoggy
Hey Susan Anderson,
Thanks for taking the time to leave us a review.
We are delighted to hear how simple it was for you to find dogs nearby and connect with families so quickly. It is wonderful that you were able to meet, chat through your needs, and start borrowing a beautiful Spaniel so smoothly.
Stories like yours show exactly what BorrowMyDoggy is all about, creating happy and trusting connections that benefit everyone involved. We are so pleased the process has been easy and enjoyable for you and your husband, and we wish you many more pawsome adventures together.
Best woofs,
Jess@BorrowMyDoggy
The woman who had our Stanly for us is…
The woman who had our Stanly for us is so good with him. It’s gives me a break and Stanley loves her. Neeve is very responsible and reliable and I feel like I can trust her with Stan. This is a brilliant idea. Kudos to you guys for thinking up this idea. 💡
14 August 2025
Unprompted review
Reply from BorrowMyDoggy
Hey Candice Burnard,
Thanks for taking the time to leave us a review.
We’re absolutely thrilled to hear that Stanley has found such a wonderful match in Neeve.
It’s lovely to know he’s enjoying his time with her and that you’re getting some ever-important me time in too which is so important for all of us Trust and reliability are at the heart of our community so knowing you feel confident with Neeve really means a lot.
Thank you for your kind words and kudos it’s pawsitively heartwarming to know the idea is bringing joy to both humans and pups alike.
Best woofs
Jess@BorrowMyDoggy
So glad I found Borrow My Doggy
A fabulous website which is easy to use and gives awesome advice. Safety and security for all concerned is all covered by the organisation. We found our perfect match first time and our borrowed doggy brings such joy and has helped to fill a huge dog shaped hole in our lives. It’s heartwarming to see how happy he is with us. I’m so glad Borrow My Doggy exists and highly recommend it for borrowers and owners.
19 July 2025
Unprompted review
Reply from BorrowMyDoggy
Hey Joanne Price,
Thanks for taking the time to leave us a review.
We’re so delighted to hear you’ve found your perfect match and that your borrowed doggy has brought such joy into your life.
It’s lovely to know the connection has helped fill that dog-shaped hole and brought happiness to both sides of the lead.
We’re also really pleased to hear you’ve found the website easy to use and the advice helpful. Safety is always our top priority especially for the dogs in our community and we’re committed to making sure every connection feels safe supported and trusted for both owners and borrowers alike
Thank you for your kind recommendation and for being such a special part of the BorrowMyDoggy community.
Best woofs
Jess@BorrowMyDoggy
Perfect Arrangement!
Perfect way to enjoy the company of a dog when you can no longer have your own. Website is easy to navigate and everything has been clearly thought through, so that both owners and borrowers can find the right match.
1 July 2025
Unprompted review
Reply from BorrowMyDoggy
Hey Lisa Mass,
Thanks for taking the time to leave us a review.
We're so glad BorrowMyDoggy has given you a way to enjoy the company of a dog, even if you’re not able to have one of your own right now.
It’s lovely to hear that you’ve found the website easy to use and well thought through – we work hard to make the experience smooth and reassuring for both owners and borrowers, so it means a lot to know that’s coming through.
Many of our changes and updates have come directly from feedback shared by our members, so we always welcome suggestions, ideas, or even just food for thought. We’re here to help build a community that truly makes a difference for everyone involved.
Thank you for being part of our caring community!
Best woofs,
Jess@BorrowMyDoggy
Brilliant experience
Joined up a couple of weeks ago as my kids really want a dog and I wanted to see how they would get on with different breeds.
Have had two get to know you walks, a whole day date with a wonderful Labrabour, a day with a Pomeranian planned for tomorrow and have another dog that has messaged too.
This has been brilliant for us!
19 August 2025
Unprompted review
Reply from BorrowMyDoggy
Hey Catherine Smith,
Thanks for taking the time to leave us a review.
We're so happy to hear how BorrowMyDoggy is helping your family explore life with different breeds, it sounds like you've had some pawsome adventures already!
We love that your children are getting the chance to bond with dogs in such a thoughtful, gentle way. It’s wonderful to hear about your day dates and get-to-know-you walks, that’s exactly the kind of joy and connection we hope to spark.
I hope yourself, your kids and your newly made furry friends, continue to have many more tail-wagging moments ahead!
Best woofs,
Jess@BorrowMyDoggy
Life changing
BorrowMyDoggy has genuinely transformed my life. As someone who loves dogs but isn’t in a position to own one, being able to spend time with amazing dogs through the platform has been incredible for my mental health and wellbeing. I’ve not only found joy and companionship in the dogs I’ve met, but also made new friends and felt more connected to my local community. Such a brilliant idea – I couldn’t recommend it more, especially as a neurodivergent person who works from home!
18 August 2025
Unprompted review
Reply from BorrowMyDoggy
Hey Leanne,
Thanks for taking the time to leave us a review.
We are over the moon to hear how BorrowMyDoggy has brought companionship, joy, and connection into your life.
It’s heartwarming to know the dogs you’ve met have had such a pawsitive impact on your wellbeing, and that you’ve felt more connected with your local community, that’s exactly the kind of win-win (or woof-woof!) we hope to create.
Thank you also for sharing your experience as a neurodivergent person working from home. We believe the world is a better place when people feel able and supported to share who they are, it often inspires others more than they know.
Thanks again for being a part of makes our community so special.
Best woofs,
Jess@BorrowMyDoggy
Reply from BorrowMyDoggy
Hey Chris,
Thanks for taking the time to leave us a review.
We’re really sorry to hear that your initial experience felt frustrating, we understand how disheartening it can be when you’re reaching out and not hearing back as quickly as hoped.
BorrowMyDoggy is built on a community of dog-loving volunteers who give their time purely out of love for dogs, not as paid sitters. Because of this, response times can vary depending on individual availability and life commitments. It can take a little patience and persistence, but once that first connection is made, it’s often the beginning of something really special.
We’re so pleased to see that your efforts have already led to your first welcome woof, a brilliant step forward! With 48 premium borrowers nearby and your full year of membership ahead, we’re hopeful you’ll build more great connections for the future.
Please do feel free to reach out to us directly at any time. I’ve also sent you a direct email, as I’d be happy to help if you’re looking to make more matches in the community or need any general support.
Best woofs,
Jess@BorrowMyDoggy
There are very few dogs in my area that…
There are very few dogs in my area that are premium members / they don’t answer the message or answer once and when I reply that don’t answer back. Have asked for a refund twice no response.
16 August 2025
Unprompted review
Reply from BorrowMyDoggy
Hi Caroline Conway,
Thank you for taking the time to leave us a review.
We completely understand how frustrating it can feel when you're not getting replies or not seeing many premium members nearby.
Just to clarify, it's completely free to sign up and explore your local area before deciding to upgrade, so you can get a feel for the community and see potential matches. Only premium members can send and reply to messages, so reaching out to those members will give you the best chance of a reply.
We have contacted Trustpilot to ask for your account details with us, so we can help you further. Trustpilot have let us know they haven’t received a response yet, but if you're happy to share your details with them, we'd love the chance to support you directly.
Our help team aims to respond to all messages within 24 hours, so if you haven’t seen a reply from us, please do check your junk or spam folder just in case it's hiding there.
We’d really love the chance to turn this around for you.
Best woofs,
Jess@BorrowMyDoggy
User friendly ‘this will happen’ website…This website has made my desire come…
This website has made my desire come true. I can’t, at the moment commit to owning a dog but miss their company. So now, first person I chose has offered me the opportunity to look after her dog as and when needed.
The whole procedure was super fast and easy. Great website. Very very grateful.🙏
7 August 2025
Unprompted review
Reply from BorrowMyDoggy
Thanks so much for your lovely review. 🐾
We’re so pleased to hear you’ve already connected with a dog owner. It’s wonderful to know the process was quick and easy, and that BorrowMyDoggy has helped you enjoy spending time with a dog again.
Best woofs,
The BorrowMyDoggy Team
Fab experience
Does exactly what it’s advertises as. Met some lovely people and dogs. Would recommend this site to dog owners and people like myself, looking for a little doggy companionship.
9 August 2025
Unprompted review
Reply from BorrowMyDoggy
Thanks so much for your lovely review! 🐾 We’re so happy to hear you’ve had a great experience meeting both wonderful dogs and lovely people, that’s exactly what our community is all about.
It means a lot to know you’d recommend us to both dog owners and fellow dog lovers looking for some four-legged companionship. We’re thrilled to have you as part of BorrowMyDoggy.
Best woofs,
The BorrowMyDoggy Team
The borrowers who have stuck with me…
The borrowers who have stuck with me and my dog. I have had a considerable number of borrowers over 3plus years. I have never had a bad walker tho I have messaged over a hundred in that time so there are a large number who don't answer. I have tried to respect our borrowers recognising they are volunteers so need to be happy with all arrangements. My dog is a great help as she absolutely loves her borrowers and has a great welcome for them, even when they first arrive!! I find the app very annoying and customer service non existent. Messages left are not responded too but I do value the service. I don't see the point of none premium borrowers and have never tried to message them.
8 August 2025
Unprompted review
Reply from BorrowMyDoggy
Thanks so much for taking the time to share your experience with us! 🐾 We’re delighted to hear that over the years you’ve met so many wonderful borrowers who your dog clearly adores, that’s just what BorrowMyDoggy is all about.
We’re sorry to hear that parts of the app and your experience with customer support haven’t met your expectations. We truly value your feedback and will share it with our team, as it’s important we keep improving for both owners and borrowers.
Just to share a little more about our community on why there are basic members. These people are browsing to see if BorrowMyDoggy is right for them before becoming premium members. While they can’t exchange contact details or arrange walks until they become premium, having them on the platform helps grow the community so that more wonderful matches can happen.
Thank you for being such a dedicated member and for recognising the effort our volunteer borrowers put in. We’re so glad your lovely dog has made such happy connections.
Best woofs,
The BorrowMyDoggy Team
Really pleased
Signed up today as a borrower because my dog died earlier this year and I miss him loads but couldn't commit to owning another one at this time. The sign up was easy. I wrote a detailed profile explaining what I could offer, then scrolled through the many available dogs in my area and messaged two owners suggesting their dog might be a match. I got almost immediate responses from both owners and am meeting the dogs this weekend! I'm really pleased. I had previously tried to foster a dog for a rescue but they didn't want to know me because I have to pop out on short visits to see clients during the day. The two dogs I'm meeting from borrow my doggie are reportedly fine with being left alone for short periods. I'm really pleased with the outcome so far. Great concept!
6 August 2025
Unprompted review
Reply from BorrowMyDoggy
Thanks so much for your lovely review. 🐾
We’re so pleased to hear you’ve had such a positive start as a borrower and that you’ve already connected with two wonderful dogs to meet this weekend.
We’re truly sorry for your loss earlier this year and we’re glad BorrowMyDoggy has been able to give you a way to enjoy the company of a dog in a way that suits your lifestyle.
Best woofs,
The BorrowMyDoggy Team
If at first...
I lost my wife to cancer in March this year and providing company for our dog at all times became a thorny problem. Before, either one of us was around almost all of the time.
Then I discovered Borrow My Doggy. Although borrower no 1 did not reply, borrower family no 2 have now met Baxter three times including an overnight stay and it's working out OK. Many thanks to Borrow My Doggy.
Richard
25 July 2025
Unprompted review
Reply from BorrowMyDoggy
Thanks so much for your lovely review. 🐾
We’re truly sorry for your loss earlier this year, and we’re glad BorrowMyDoggy has been able to help you find a wonderful borrower family for Baxter. It’s great to hear they’ve already met him a few times, including an overnight stay and that things are working out well.
Best woofs,
The BorrowMyDoggy Team
When I came across this website I was…
When I came across this website I was so excited cos I love the idea of it. I contacted 3 people who I thought were ideal for our dog, and not one of them responded.
15 July 2025
Unprompted review
Reply from BorrowMyDoggy
Thanks for taking the time to share your experience with us. 🐾 We’re sorry to hear that the first people you contacted didn’t respond & we completely understand how disappointing that must have felt, especially when you were excited to get started.
While many members reply quickly, sometimes availability, timing, or personal circumstances mean they can’t respond. We always recommend reaching out to several members in your area to increase the chances of finding the right match more quickly.
If you’d like, our team would be happy to take a look at your account and offer support to help you connect with more members. You can reach us directly through our contact form and we’ll do our best to help.
Best woofs,
The BorrowMyDoggy Team
Found the love of our life, Blue💙 **tips for owners**
As a borrower I have met so many gorgeous dogs but have fell inlove with one in particular, Blue, a blue staffy just ten minutes away! We no longer look after any other dogs and have Blue multiple days every week. We’ve been looking after Blue for six months today and he feels very much part of our family- I couldn’t imagine life without him! I am so grateful for BorrowMyDoggy for allowing us to find Blue as life wouldn’t be the same without him.
**Tip for anyone wanting a borrower**
After reading some of these reviews I could spot a fair few red flags and wanted to give some tips to hopefully help improve your experience with BMD. If anyone is just wanting free dog care and not actually supporting a bond between there dog and someone else, I wouldn’t personally pursue this because it should be two way. We look after Blue because we love him. His owner doesn’t always need pet care as he is fine at home on his own but he appreciates the love we give his dog and is always really good with us, letting us look after Blue whenever we want which means we will always make sure we can look after Blue when he needs it. I have had owners in the past who have been so demanding treating me like a paid service so I quickly stopped looking after those dogs. Blue’s owner will come in and sit with us when he picks him up and we have chatted and formed a bond with him. It’s not just the dog we love, but the owner too!
27 July 2025
Unprompted review
Reply from BorrowMyDoggy
Thanks so much for your lovely review! 🐾
We’re so happy to hear about the special bond you’ve built with Blue over the past six months.
We also really appreciate you sharing your thoughtful tips for owners. Building a BorrowMyDoggy match is all about mutual trust, respect, and a shared love for the dog and it’s wonderful to hear how you and Blue’s owner have nurtured both your friendship and his happiness.
Thank you for being such a dedicated and caring borrower, it’s stories like yours that make BorrowMyDoggy so special.
Best woofs,
The BorrowMyDoggy Team
Absolutely terrible company
Absolutely terrible company. Do not use these people. You pay to use their services and if you are a borrower you will get zero replies. This website takes advantage of people. Do not use these scumbags.
27 July 2025
Unprompted review
Reply from BorrowMyDoggy
Thanks for taking the time to share your feedback with us.
We’re really sorry to hear that you haven’t had the experience you were hoping for and completely understand how frustrating it must be not to receive replies after reaching out to members.
While many matches happen quickly, sometimes availability, timing, or personal circumstances mean a member can’t respond. We always recommend contacting several members in your area to increase your chances of finding the right match more quickly.
We’d love the chance to take a closer look at your account and offer support to help you find a match. Please reach out to our team through our contact form so we can do our best to help turn your experience around.
Best woofs,
The BorrowMyDoggy Team
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