I’ve met several lovely borrowers on borrow my doggy. I’ve been on it a few years now. I’ve found that sometimes there’s hardly anyone available, then 3 come along at once! So it’s worth bearing with... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It took about 6 weeks for anyone to answer my requests to walk a dog, as most had not paid the premium to be able to communicate with people. I felt one or two people were looking for more than the... See more
Company replied
Borrow my doggy sounds like a good idea. In principal. I must have sent out 30 messages to people who are supposed to be interested in being a "borrower" and out of those 30 messages I have one borrow... See more
We’ve borrowed a few dogs locally which we have loved. Myself and my girls feel it’s an amazing experience getting to know the owners and their pets and enjoying their company. It gives us motivatio... See more
Company replied
Company details
Written by the company
Connecting dog owners with local dog borrowers for walks, weekends and holidays.
Contact info
727-729 High Road, N12 0BP, London , United Kingdom
- 020 3826 8628
- woofwoof@borrowmydoggy.com
- borrowmydoggy.com
3.9
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My last two borrowed dogs were well…
My last two borrowed dogs were well behaved.
9 February 2026
Unprompted review
Reply from BorrowMyDoggy
Thank you so much for sharing this, we're so pleased to hear that your last two borrowed dogs were well behaved.
We hope you have many more happy walks and tail wags ahead. Thanks for being part of the pack!
Best woofs,
The BorrowMyDoggy Team
Perfect for anyone that's lost a dog
I couldn't recommend BorrowMyDoggy more! We lost our dog Django last year but aren't in a position to get another one for a while. We joined BorrowMyDoggy and now walk a huge Saint Bernard called Ginny who our kids LOVE. We literally borrow her as our own - we walk her and then take her home and she lies on the sofa for a cuddle. It gives us the perfect snippet of dog time!
8 February 2026
Unprompted review
Reply from BorrowMyDoggy
Thank you so much for sharing this. We’re so sorry to hear about Django. Losing a dog leaves such a big pawprint on your heart, and it’s completely understandable not to feel ready for another just yet. It’s wonderful to hear that Ginny has brought that joyful snippet back into your lives.
Thank you for being such a lovely part of BorrowMyDoggy and for giving Ginny so much love. It sounds like a true win-win (or woof-woof!) for everyone involved.
Best woofs,
The BorrowMyDoggy Team
A good way to introduce a dog to a prospective owner.
I found Borrow my doggie easy to navigate and took my little dog Snowy to meet a young 7 year old young lady who enjoyed his company for a couple of hours so they got to know each other. I think the site is ideal for young and old alike to get some idea as to what it is like to own a dog and perhaps find a breed they enjoy the company of.
8 February 2026
Unprompted review
Reply from BorrowMyDoggy
Thank you so much for sharing this lovely review. We’re thrilled to hear you found BorrowMyDoggy easy to navigate and that Snowy enjoyed meeting his new friend. Those first get-to-know-you moments are always so special. It sounds like a wonderful couple of hours for both of them.
Thanks again for being part of the BorrowMyDoggy community and for helping create such positive experiences.
Best woofs,
The BorrowMyDoggy Team
Recently joined Borrowmydog
Recently joined Borrowmydog, easy to navigate.
Made contact with my first pooch/owner, and now walk their dog.
Have also been approached by another owner/dog too.
I like that I have total control of when I walk their dog , if available.
So it's a win win for all!
7 February 2026
Unprompted review
Reply from BorrowMyDoggy
Thank you so much for taking the time to share this lovely review, we’re thrilled to hear you’re enjoying your experience so far.
It’s great to know you found the platform easy to navigate and that you’ve already made your first connection and are out walking your new pooch. Flexibility is such an important part of making BorrowMyDoggy work for everyone. A true win-win (or woof-woof!) for dogs, owners, and borrowers alike. Thanks for being part of our community.
Best woofs,
The BorrowMyDoggy Team
Wonderful service!
I'm disabled so I my dog doesn't get enough exercise.
I only let those with an upgraded membership borrow my doggy as they will have used their bank card.
Thre borrowers are wonderful, dog loving people who, for whatever reason, can't have a dog of their own.
5 February 2026
Unprompted review
Reply from BorrowMyDoggy
Hi Jacky,
Thanks so much for taking the time to share your experience with us and we're so happy to hear you've found some lovely borrowers to match with via the site :)
It's lovely to know that the matches you've made have made a difference to yourself and your borrowers lives - thanks for helping us share the love of dogs!
Best woofs,
The BorrowMyDoggy team
Easy to navigate website
Easy to navigate website, connected with a local dog owner and set up first meeting with ease. Would recommend.
5 February 2026
Unprompted review
Reply from BorrowMyDoggy
Hi KK,
Thanks so much for taking the time to give us some feedback on the site. Knowing it's easy to navigate for our members is super impawtent to us.
We're so happy to hear you've made your first match - do let us know if you need any assistance along the way and thanks for helping us share the love of dogs!
Best woofs,
The BorrowMyDoggy team
Have been on this four years +
Have been on this four years + , and so far no reliable match
4 February 2026
Unprompted review
Reply from BorrowMyDoggy
Thanks for taking the time to leave us a review, and we’re really sorry to hear this has been your experience. We completely understand how frustrating it must feel to be part of BorrowMyDoggy for so long without finding a reliable match, that’s certainly not the journey we’d want for you.
Matching can sometimes take time as it depends on things like availability, location, preferences, and how active members are in your area. We’d love the chance to look into your account with you, review your profile and settings, and see if there’s anything we can do to improve your chances of finding the right match . Please reach out to our support team with your account details so we can help more directly.
Thanks again for your honesty and feedback.
The BorrowMyDoggy Team
Fantastic Experience
Borrow My Doggy has been a fantastic experience. We have looked after some lovely dogs and made lifelong friends. I would recommend it to anyone.
31 January 2026
Unprompted review
Reply from BorrowMyDoggy
Hi Sarah Gladstone,
Thanks for taking the time to leave us a review.
We’re thrilled to hear that you’ve had such a fantastic experience, looked after some wonderful dogs, and even made lifelong friends along the way.
That sense of connection, between people and pups, is exactly what BorrowMyDoggy is all about.
Thanks for the recommendation too, it really means a lot to us and helps our community continue to grow into one big happy pack.
Best woofs,
The BorrowMyDoggy Team
Life transforming for me and my dog
my dog became sad and anxious about being alone when her sister died, in addition I started to have to limit my working from home unexpectedly. BorrowmyDoggy was a lifesaver for us all. We have had a few, long term borrowers who love my dog as much as we do. She is happy, I’m delighted. She now has it confirmed what she always thought…. EVERYONE LOVES HER. 😂 Been a member now for 7 years and couldn’t be happier, sure people don’t always respond, thats to be expected and not the website’s fault, persevere.
30 January 2026
Unprompted review
Reply from BorrowMyDoggy
Hi Alexa Storey,
Thanks for taking the time to leave us a review.
We’re so sorry to hear about the loss of your dog’s sister, but we’re incredibly glad that BorrowMyDoggy could be there for both of you during such a difficult transition.
It’s heart-warming to hear how having long-term borrowers has helped your dog feel happy, loved, and far less alone and it sounds like she’s absolutely right in her conclusion that everyone loves her!
Seven years as a member is amazing, and we’re so grateful for your trust and for being such a big part of our community. You’re absolutely right too, sometimes it takes a bit of perseverance, but when the right matches come along, it can truly be life-changing.
Thank you again for your kind words, and please give your very special girl a big cuddle from us!
Best woofs,
The BorrowMyDoggy Team
You have to pay £48.99 in one to send and receive messages!
You have to pay £48.99 in one go to be able to send and receive messages, without this you cannot do anything on the site, this is a lot to pay in one go. They should at least allow monthly payments, that would give customers piece of mind, knowing one month you may not find someone but then the next month you could try again, then maybe if you have no joy after 3/4 months you can decide whether to carry on with a small payment of £4.08 per month. They'd have a lot more custom if this was the case and a lot less bad reviews. I am not interested in the 30 day money back if it doesn't work (which is what they will probably reply to this review with), that is no good and as I hear from other reviews some never get the money back! It could take a few months to find a borrower, just allow people to pay monthly!
30 January 2026
Unprompted review
Reply from BorrowMyDoggy
Hi Melanie,
Thanks for taking the time to leave us a review.
We really do appreciate the honest feedback.
We completely understand that paying the full £48.99 upfront can feel like a big commitment. The membership includes a full year of access and covers safety features like third-party insurance and 24/7 vetline support, but we know flexibility is important and your feedback around monthly payments is noted and appreciated.
We’d also love to reassure you that our 30-day money-back guarantee is absolutely available to all members, as long as no contact details have been exchanged, and the insurance or vetline haven’t been used, you’re fully eligible for a refund.
And whether you're a free or premium member, we encourage everyone to get in touch with us as soon as they need support, even if it’s on day one.
Our friendly Help Team is always happy to review matches in your local area, offer tips to improve your profile, and even reach out to members on your behalf to help get things moving.
Thank you again for your feedback, it really helps us improve the experience for all our members.
Best woofs,
The BorrowMyDoggy Team
Great dogs and people to meet.
I not only met and walked Ted a lovely miniature poodle, but also made firm friend with the whole family. Excellent to know that you are insured whilst walking someone else's lovable dog.
27 January 2025
Unprompted review
Reply from BorrowMyDoggy
Hi Alison M M,
Thanks for taking the time to leave us a review.
It’s wonderful to hear you’ve connected with Ted and built such a strong friendship with his whole family, that’s what we love to hear!
BorrowMyDoggy is all about creating meaningful bonds, not just between people and pups, but also within local communities.
We're also really glad you mentioned the insurance, every premium borrower on our platform is covered with our insurance and 24/7 vet line, giving peace of mind to both owners and borrowers while they enjoy those special moments together.
Thanks again for sharing your experience, we’re so happy to have you as part of the pack.
Best woofs,
The BorrowMyDoggy Team
I have met a lovely young couple who walk Louie
I have met a lovely young couple who have taken Louie out for 2 long walks. I am very grateful to have them in Louie’s life.❤️
23 January 2026
Unprompted review
Reply from BorrowMyDoggy
Hi suzie williams,
Thanks for taking the time to leave us a review.
We’re so happy to hear that you’ve connected with a lovely young couple who’ve taken Louie on some wonderful long walks. It’s such a joy when matches work out so beautifully! Stories like yours are exactly why BorrowMyDoggy exists, to help dog owners find trusted, local people who genuinely love spending time with dogs, all while enriching lives on both ends of the lead.
It sounds like Louie’s made some fantastic new friends, and we’re thrilled he’s getting the exercise, companionship and extra tail wags he could possibly want.
Thank you for being part of our caring community, it’s your trust that helps make these special connections paw-sible.
Best woofs,
The BorrowMyDoggy Team
Throughly recommend
I joined whilst I was furloughed during Covid, due to my schedule being unpredictable at the time, I never got the chance to be matched with anyone.
I rejoined in May 2025, I was matched with a wonderful 1 year golden retriever (who I see pretty much every week and now provide basic recall training for)
Due to my preference of bigger dogs and working with welfare dogs in my profession I have had wonderful messages from owners reaching out.
I would advice new borrowers who are thinking of joining up to pay to become a more active member as owners respond more knowing you are active on the site (just a thought of course)
I took on my second dog (4 year old German Shepherd) in Nov 2025 who’s been a delight to have on the odd overnight stay.
Had nothing but positive energy from BMD, as I cannot own my own dog right now, it’s a great feeling know long you’re able to help out!
12 May 2025
Unprompted review
Reply from BorrowMyDoggy
Hey Nat,
Thanks for taking the time to leave us a review.
We have loved hearing about your BorrowMyDoggy journey and what a heartwarming read! 💚
It’s wonderful to hear how you’ve gone from first joining during furlough to now having regular time with not one, but two amazing pups! Your golden retriever and German Shepherd sound like a dream duo, and we’re so glad BorrowMyDoggy could help make those connections possible.
We really appreciate your thoughtful advice for new borrowers, too. Being an active premium member does help owners feel more confident when reaching out, so it’s a pawsome tip!
We’re tail-waggingly happy that the community has brought such positive energy into your life. Thank you for helping dogs and owners alike, it’s truly what our community is all about.
Best woofs,
The BorrowMyDoggy Team
A great way for dog owner and dog borrower to connect
Borrow My Doggy made it easy for me to match up with somebody who needed an extra bit of help with their dog. Premium membership (a fraction over £1 a month for the borrower) means you have 3rd Party and vet insurance, giving you peace of mind, so it's well worth it.
I would recommend Borrow My Doggy to anybody.
21 January 2026
Unprompted review
Reply from BorrowMyDoggy
Hi Jill Garnett,
Thanks for taking the time to leave us a review.
We’re so pleased to hear that BorrowMyDoggy helped you find a great match and made it easy to connect with someone who needed a helping paw.
It’s wonderful to know that you’ve found value in the Premium membership too, the added peace of mind from third-party and vet insurance is something we know means a lot to many of our members, and we're glad it's given you confidence in your borrowing experience
Your kind recommendation means the world to us, and we’re so happy to have you as part of our caring community, bringing people and pups together in such a special way!
Best woofs,
The BorrowMyDoggy Team
A Happy Borrower
I've been using Borrow My Doggy as a borrower for almost 5 years and I love it! There are all sorts of dogs needing a variety of walks and my experience has been positive.
I personally commit to one dog at a time and do regular twice weekly walks to suit the dog, the owner and me!
21 January 2026
Unprompted review
Reply from BorrowMyDoggy
Hi Ms Grimes,
Thanks for taking the time to leave us a review.
We’re absolutely thrilled to have had you in the BorrowMyDoggy community for nearly 5 years
Your thoughtful approach of committing to one dog at a time and finding a rhythm that suits everyone really captures the heart of what we’re all about, building trust and creating lasting, tail-wagging connections
We’re so glad you’ve had such a lovely journey with us, and thank you for being a part of what makes our community so special!
Best woofs
The BorrowMyDoggy Team
Disappointed
Disappointed - 2 connections I made bailed at the last minute and then the 3rd “had a cold” and didn’t meet as planned.
1 good connection I made..we walked and got on really well, then never heard from her !
Generally really disappointed
20 January 2026
Unprompted review
Reply from BorrowMyDoggy
Hi Scott Christie,
Thanks for taking the time to leave us a review.
We’re really sorry to hear it’s been a disappointing one so far.
It’s understandably frustrating when plans fall through or when a promising connection doesn’t continue. While most members have fantastic experiences, we know things don’t always go to plan, and that can be really disheartening.
We’re here to help turn things around. Sometimes a little extra help with search filters or message tips can make all the difference.
We’ve sent a request via Trustpilot for your account details with us so we can support you directly, hope to hear from you soon.
Best woofs,
The BorrowMyDoggy Team
Had Gemma looking after my little doggy…
Had Gemma looking after my little doggy Maisie for a couple of days , Gemma came out of her way to meet up before Maisie’s stay and we went for a walk with her also was sent pics of Maisie at her home nothing was to much trouble ⭐️
16 January 2026
Unprompted review
Reply from BorrowMyDoggy
Hi Maggie Claxton,
Thanks for taking the time to leave us a review.
We're so pleased to hear that you and Gemma had the chance to spend some quality time together before Maisie’s stay. Those early meet-ups are such a great way for everyone, to get to know each other and feel comfortable and prepared.
It’s lovely to hear how thoughtful Gemma was, and that you received updates and photos along the way.
It really sounds like Maisie was in caring hands, and we’re so happy BorrowMyDoggy helped make that connection happen.
We hope you all continue to make many more pawsome memories together.
Best woofs,
The BorrowMyDoggy Team
Excellent
So easy to use, good choice of people for your needs.
Great idea 👍
10 January 2026
Unprompted review
Reply from BorrowMyDoggy
Hi Wendy Shirley,
Thanks for taking the time to leave us a review.
We’re so pleased to hear you’ve found BorrowMyDoggy easy to use and full of great people that suit your needs. That’s exactly what we aim for, and it’s lovely to hear the idea is working well for you.
It’s free to sign up as a borrower or an owner, which means you can explore who’s nearby and see if the community feels like a good fit before making any decisions. We always want members to feel confident, informed, and happy every step of the way
Thanks again for being part of the pack!
Best woofs,
The BorrowMyDoggy Team
Scammers
I paid a penny short of £50, messaged an enormous amount of people, one responded to say they are not available. Most of the borrowers are either not paid members so they are unable to communicate or have been inactive for months or even years. A manipulative, dishonest scam company leeching on people’s hopes and needs, taking their money and not only providing nothing in return, but taking even more money from the unsuspecting customers with their “autorenew” membership. Shameless. The scam system they built should have been obvious if I’d given more thought to it before I paid for a so called “membership”. Daytime robbery. Be very careful.
Ps. Following my review I received an email from them to try and further sell me the idea of the nonexistent dog loving community and giving me lectures where I went wrong, why I didn’t get any response from anyone and that I should take my dog elsewhere if I need someone to give him company while I’m away. Appalling organisation.
19 January 2026
Unprompted review
Reply from BorrowMyDoggy
Hi Olga Mezovari,
Thanks for taking the time to leave us a review.
I’m really sorry your experience didn’t meet expectations, we completely understand how disappointing that must feel.
We’ve had a look and can see you reached out to a mix of Premium and Basic borrowers. One Premium member replied to let you know they weren’t available on the dates you’d mentioned but were happy to stay in touch for future care.
We can see you currently have over 200 Premium borrowers within 5 miles of your area. Activity can vary from person to person, but it’s worth mentioning that the age of someone’s profile doesn’t always reflect how active they are. Since memberships last a full year, many members keep theirs going for the safety features, or return when their circumstances change. You can sort your search list to most active users though, or last updated.
Our community is all about building long-term relationships between owners and our volunteer borrowers, we always recommend giving plenty of time to get to know each other. Most members start with group walks, then solo walks, and eventually trial sleepovers before any holiday plans, just to make sure everyone’s comfortable and happy.
We also make members aware during sign-up that our memberships renew annually. We’re really sorry if that wasn’t clear at the time. Your renewal date and cost can be seen in your account settings at any point, and you can end your renewal anytime. Our team is always happy to do that for you too if needed.
I’m also really sorry if the email we sent felt off in tone, that truly wasn’t the intention. We always want to help, and part of that is sharing tips, offering surveys, and having a help team here for support. I can see one of the team sent a reply with advice to support you, and we’ve followed up again directly in case there’s anything more we can do.
Thanks again for your feedback, and we are really sorry. It helps us improve, and we do hope you’ll reach out if there’s ever anything else we can support you with.
Best woofs,
The BorrowMyDoggy Team
What you need to know
If you’re considering using this company here’s what you need to do. (From someone who has been there-done that)
If you’re someone with a dog. Hire a reliable dog walker. Someone you can depend on to look after your dog and who you have a contract with.
If you’re looking to borrow a dog, ask your neighbours, or go on to Facebook and ask there. The vet line isn’t really helpful because animals need to be seen in person most of the time for a diagnosis or the owner can tell you if somethings wrong.
The insurance is not worth the paper it’s written on as the circumstances for claiming are limited. (Check the fine print).
Sorted! Just saved you your money :)
Ps it’s a recurring- long term subscription model where you need to unsubscribe straight away or you’ll keep being charged. If you’re a dog owner, you’ll keep getting phone calls from the BMD team. Not worth the hassle.
17 January 2026
Unprompted review
Reply from BorrowMyDoggy
Hi Louise Smith,
Thanks for taking the time to leave us a review.
We’re really sorry to hear that your experience didn’t meet your expectations. BorrowMyDoggy was created to help build trusted, local connections between dog owners and dog borrowers, offering a more personal, flexible alternative to traditional care like paid dog walkers or kennels
Anyone can join for free and take a look at the community near them, so you can see if there are matches that suit your availability and preferences before choosing whether to upgrade. If you do decide to become a verified premium member, you'll get access to features like accident and third-party liability insurance, member messaging, and our 24/7 vet line, which many of our members, both owners and borrowers, have found incredibly helpful in taking the right steps when it comes to a dog's health. It’s a great addition to the dedicated care that in-person vets provide, offering immediate expert reassurance and guidance whenever it’s needed.
Our insurance policy is readily available in our Help Centre, so anyone can review what's covered before even creating an account. For added peace of mind, we offer a 30-day refund policy when starting out, and a 14-day refund option for any accidental or unused renewals.
Memberships renew annually to help avoid breaks in cover, which many members rely on. That said, auto-renewal can be turned off at any time through your account settings, or simply by contacting our friendly help team who are always happy to assist.
Unlike general social media groups, all premium members, both owners and borrowers, complete safety checks to help keep our community trusted and safe for everyone involved, including the dogs.
As a small team, we only make a limited number of outbound calls, most of which are scheduled or follow-up requests. We’re always here to support, not to overwhelm
Thanks again for your feedback. We’re always working to improve, and we truly wish you the very best.
Best woofs
The BorrowMyDoggy Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.