Botanique Paris Reviews 1,842

I love the Botanique Paris Eye Red light therapy device.I can feel the difference in my soft eye tissues. I can feel it working, which I like. I would strongly recommend. My friends are asking what I am doing to not look so tired anymore. I even bought one for my Mom! Thank you so much! The best discovery I’ve made in forever. ✨😊✨

I had issues with my glasses , not being able to feel the micro current . Emailed support who were amazing in their help and advice ( thanks Cath !)

Now enjoying the glasses in their full
Functionality

Great product and great aftersales help and advice

The item I use most and obsessed about in my daily regimen is eye cream eye patches eye treatments. If I have too much salt, don’t sleep well drink or cry. I wake up with under eyebags, and it has affected me emotionally and bit a big concern of mine. Most of the creams don’t work the under eye patches are temporary so decided to give this a try with their money back guarantee figured I couldn’t lose. I do have to say I absolutely love the glasses they help tremendously sometimes I do them three or four times in a row, but I’ve noticed a vast improvement, especially mornings after I’ve been emotional or have not slept the best. I will definitely keep using it and would recommend it to anyone.

Bought the Revital Eyes 2 in 1 red light therapy +EMS just over a month and used it as per instruction. After a month the device stopped taking charge. So now I am left with a useless piece of plastic. Even when it worked the the microcurrents didn’t work for both eyes. Very disappointed and would not recommend this to anyone.

I just started it and I can see some changes already. Thanks!

Super easy to use and you almost immediately see the results! Can’t recommend this product enough.

First, I love the results from this product. Also, just by chance one of the arms cracked I called the company and they replaced it without a problem. I’m just paying for shipping, which is amazing. I recommend this product not only because of the quality, but customer service is 100% on point thank you so much.

My experience with this company was amazing! One of the arms of my eye wear broke and I emailed them and they responded right away and resolved my problem by shipping me a new pair since mine were less then 6 wks old . I love my
Bontanique RevitalEyes !!!

The unit has been useful to the bags under my eyes! I have seen some
Progress and will continue using the unit to help almost the fine lines too

I wanted to order revitaleyes and have it sent to Australia but wasn’t sure if delivery would reach me within the short time frame that i have (purchasing it before travelling). Hazel from customer support responded to me almost immediately eventhough it was late afternoon in the US (almost close of standard business time). She responded to my messages promptly understanding the urgency of time. Amazing customer service. I hope you go far in your career with that attitude Hazelz

I am usually an attentive shopper and I finally pulled the plug to buy this! After tons of research and brands, silly me didn’t realize I ordered the mens version instead of the women! I emailed customer service minutes after my purchase and they got back to me after about an hour. That’s amazing quick customer service coming from someone who's worked customer service half their life. Cant wait to receive it!

Product turned up on time and was as described on website
Very happy

I was so excited to try this and looking forward to my results!

To start with, the unit definitely seems to making a positive difference which is great. When part of the unit stopped working, the customer service team went through a couple of stages of troubleshooting and then (when the issue could not be resolved), they have now arranged for a replacement device. IMO this is excellent customer care

Very good product

Their customer rep, Hazel is the best! Very patient, understanding and helpful. She helped me with my orders and always has a personal touch with her email correspondence. She made my stress go away and put my worries at ease. She deserves this shout out. Thank you, Hazel!

A tiny confusion with package tracking when US courier handed off to Canada Post. Then the package arrived a day early, well wrapped and in good shape. Customer service was excellent: replies immediately to my outreach, confirmed package location and followed up proactively.
Just one day of eye treatment so far. It is SOOO relaxing!

Just easy to get a replacement for the one not working I was really enjoying it until it stopped working so happy it wasn’t a big ordeal to get it resolved

I found there was not enough information given.
I did not know how long to wear the device. And, I thought the device did not work at first because I did not press the buttons in the correct sequence. Better instructions would have mitigated my frustration.