Botanique Paris Reviews 1,852

My Revitaleyes device was not producing EMS as expected. I contacted Botanquie Paris support team to explain my issue and was promptly issued with a replacement device. I am extremely impressed with the support, understanding and prompt action of the team. Thank you
Brenda McDowell

I like how the masks works the muscles underneath the eyes, but my face is too small and I often have to shift the mask and hold it on. The chin and neck tightening, I’ve only used twice. It says go upward, but I find the difficult to do when I get my chin area. No improvements yet using either but I’m hoping to see something in the next few weeks or I’ll update my review.

I bought two devices and I liked the results of both, but I really liked the RevitalEyes I can feel and see the results tightening brightening and reduced under-eye puffiness.

First of all, I have had eye bags for some time now and, as I get older, the bags have gotten considerably worse. Even with getting a good 8 hours of sleep, exercising regularly, drinking plenty of water and eliminating as much stress as possible, the bags are always there and even make my eyes feel tired. I have sunk money into so many serums and even tried Botox twice! This is the only thing that has worked! I use it daily and my eyes look so bright and alert and I look and feel rested! The vibration started going out after two months (probably just a faulty device) and they made it so easy to replace and I have another one on the way now! I am so thankful because I finally found a solution to my stubborn bags (which are hereditary) and I panicked not having a working one! Your team is amazing and Hazel was so helpful! Thank you and God bless you for your service to others!
Sincerely,
Leigh Ann Hughes
Lufkin, TX

Never received my package (red light glasses), received an email 13 days after order that delivery was “attempted” and could not be made because of”incorrect address”. Then proceeded to verify my correct address, which is on a major street in NYC.

Then told that it was my responsibility to track down with the chinese shipping company “Yanwen Express”, and give them “landmarks” so they can deliver. Well what do you know the number provided for Yanwen Express does not work.

Disputing charge, and plan on blowing this company up any way I can on social media / google reviews.

BUYER BEWARE

It's important to scan the code for more instructions to get the best experience. The leaflet enclosed is not enough.

I’ve tried other brands with similar features but this product and how the styling is, is perfect and does not require gel pads for conducting its duty!! Love the glasses which allows you to be mobile if needed and not laying to ensure a secure connection to your eye! Also love the color options!

Device is top tier and truly works
Customer service is excellent and they stand by their warranty and answer emails and questions quickly and professionally

Very good customer service and product. I have some of the worst eye bags I have seen but this does make a difference. Customer service was very helpful on a query I raised.

Awesome product!

Made a huge difference. Very very happy with my purchase.

very good product and also service and i am very happy from botanique paris

Customer service was so quick to respond and very very quick to act. I’m very impressed with not only the products they provide but the whole company in general.

doesn’t work
burns skin
scars skin
they don’t give you refund or money back
or anything
they avoid you
avoid them

Excellent service ! .. I was having an issue with my revitaleyes . It was new and I don’t think I was using it properly and when I emailed them about the issue they replied right away and gave me ideas to help figure out what the problem was .One of the things they suggested I try was actually the problem ( I just wasn’t doing it right ) ! Im loving revitaleyes and can’t wait to see results ! Buy this product you’ll love how nice it feels !

Great customer service: fast response and able to resolve my issue. Happy customer.

Well the first one only work for a week and returned it. Contacted customer service and receives response with a new one will be coming.
The actual machine turns off in 10 mins which is great. As of now, I have not notice any inprovement but feels god having it on

I have only used it a few times, so I don’t know the results, but it’s not hard to use in. I saw a good reviews.