Following my complaint about the flowers received ,Bouquets By Post duly sent a replacement bqt. However after 3 days the roses ( having been conditioned correctly - I am a qualified florist ) have d... See more
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Review summary
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Reviews shaping this summary
Further to my negative review sent on Monday I have now received an email apologising fo the service and flowers. I sent photos etc and they have agreed to send a further bouquet. I am grateful and no... See more
Flowers were bought for my sisters birthday as she lives a distance away. They arrived a day late at 10pm in the evening!! No birthday card in the flowers as was expecting. When I rang to complain I w... See more
The flowers were excellent but the card I also purchased for £4.99 I was so disappointed the peronalisation was fine but the card was like paper and also arrived damp from the flowers such shame but l... See more
Company details
Written by the company
Bouquets By Post All are welcome to leave a review for us on Trustpilot. Please be aware that we are not paid members of Trustpilot; the majority of the reviews there are organic and may not have a valid order number. We feel we are best able to serve our customers by offering great, low-value bouquets while keeping our costs as low as possible. For any genuine customer issues, please contact our customer service team, who will be more than happy to help. Thank you, At Bouquets By Post we’re all about making people’s day brilliant We are independent Florists, we are not part of any network, we fulfill all orders direct. Bouquets By Post is home to the most freshest and vibrant flowers offering great deals on Bouquets By Post stunning arrangements and bouquets in the UK. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I'm sorry, or just to say hello, we've got you covered. We are convenient way to shop for flowers and at competitive prices you can count on us. With Bouquets By Post a smile is just a bouquet away. We want to make shopping with us as easy and stress-free as possible, and it’s our commitment to customer satisfaction that sets us apart from our competitors. Our dedicated customer service team are on hand seven days a week to assist with any problems you might have. If you have any questions, or if you’d like to talk through our products in more detail, please don’t hesitate to contact us.
Contact info
Stone Close, UB7 8JU, West Drayton, United Kingdom
- bouquetsbypost.com
3.2
Average
1k reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Reliable and not over priced like…
Reliable and not over priced like Interflora.Well done on keeping prices down.
27 October 2026
Unprompted review
Dire
Dire. Absolutely nothing like the pictures. Not worth the money at all. Better spending a tenner on a bunch of flowers from Asda or Tesco. Really dissapointed!
24 October 2026
Unprompted review
Simply fantastic
Delivery as promised, beautiful flowers, exactly as described Thankyou
24 October 2026
Unprompted review
Easy to choose and order. Flowers great
24 October 2026
Unprompted review
Very happy with my order quality and…
Very happy with my order quality and great prices and on time delivery much appreciated . Kathleen .
22 October 2026
Unprompted review
EASY TO ORDER
21 October 2026
Unprompted review
Brilliant flowers
Always get my flowers from here as choice of flowers is great and really competitive prices. Never been disappointed by the flowers and always on time.Everyone I have ever sent flowers to has been very happy with them
21 October 2026
Unprompted review
First time customer, would order again.
First time customer.
I was a little apprehensive as never heard of this company and found it by chance.
The price was good.
The recipient sent me a photo of the flowers to which I was very impressed. Fresh and not in full bloom, so should last a little while.
Delivered on time to.
Would use again.
17 October 2026
Unprompted review
great job thank you so much cheers
15 October 2026
Unprompted review
I ordered a large bouquet for my… Mother
I ordered a large bouquet for my mothers 50th birthday, when they arrived they didn't look large and 2 days later were dying. I was disappointed as I used this company last year and they were lovely flowers. So I contacted the company and they sent a new fresh bouquet. They were much better and look stunning. I want to thank you for the great customer service.
23 September 2026
Unprompted review
I use Boquetsbypoet regularly and only…
I use Boquetsbypoet regularly and only once have the flowers arrived not at their best. I did speak to customer services who said that they were perfect when they left. However, the other numerous times the flowers have arrived in perfect condition, on time and beautifully packed in a box. One pair of carnations lasted over three weeks which was remarkable.
4 October 2026
Unprompted review
Used them regularly and always…
Used them regularly and always delivered on time, and feedback from person i gifted to has always been positive
10 October 2026
Unprompted review
Lovely flowers,fast delivery too thank…
Lovely flowers,fast delivery too thank you
10 October 2026
Unprompted review
1st time buyer
This was the 1st time I'd used this company and will be using again beautiful fresh flowers delivered the next day beautiful colours and a very good price was a 100%pleased
7 October 2026
Unprompted review
Absolute First Class Service
Absolute First Class Service. The Greetings Card was really good quality, but the Flowers were Exceptional. Everything from Ordering to Delivery was Superb. VERY HIGHLY RECOMMENDED
8 October 2026
Unprompted review
A lovely bunch
I can’t rate higher but I would if I could, this company went above and beyond. I ordered a bunch of flowers for my friend but unfortunately to the wrong address, they were sent back to sender.
after emailing this company.. they replied within hours, rectified the issue & sent out a fresh bunch to the right address. The flowers are beautiful & they have made their way to the right address.
Great company
30 September 2026
Unprompted review
Absolutely fabulous company flowers are…
Absolutely fabulous company flowers are beautiful and always fresh. Great all round service
Thanks x
7 October 2026
Unprompted review
Flowers not delivered on time!
I ordered flowers for a birthday to be delivered today. I received notification that they will arrive tomorrow, a day after my sister birthday! Why take a delivery date and not send them in the correct day!
5 October 2026
Unprompted review
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