Disappointing experience — not worth the money I received a voucher for this porcelain workshop as a gift and was really looking forward to using it. Unfortunately, it was nearly impossible to... See more
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I love all my little pieces of art I bought from Boya!!! Each one different but just comforting to hold, especially nice when full of warm coffee😁. Website is easy to navigate, exceptional... See more
Company replied
The process of getting the voucher is really complicated and then you have to wait for the end of each month in order to really reserve your spot for the workshop and it fills out really quickly so yo... See more
Company replied
Very beautiful espresso cup, feels great under fingers, beautiful shape I only didn’t like that you can’t make payment with credit cards issued in Serbia where the seller is based which is both wi... See more
Company replied
Company details
Information provided by various external sources
Artisan porcelain tableware made in the Belgrade shop&studio. For modern home and rituals of gathering around a table. Plate, bowl, mug or custom made. Shipping worldwide at low flat rates, no custom fees in Europe.
Contact info
Zetska 4a, 11108, Belgrade, Serbia
- +381642930838
- office@boyaporcelain.com
- boyaporcelain.com
Hasn’t replied to negative reviews
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Disappointing experience
Disappointing experience — not worth the money
I received a voucher for this porcelain workshop as a gift and was really looking forward to using it. Unfortunately, it was nearly impossible to schedule — workshops are held only once a month, on working days, which makes it very difficult for anyone with a regular schedule to attend. I wasn’t the only one with this issue, as I later saw similar complaints in the comments.
The voucher was valid for six months, and by the time I reached out again to try to book, it had just expired — by only one month. I politely asked if they could make an exception given how limited the scheduling options are. Instead of understanding or even a basic level of customer service, I was met with rude, offensive replies. They treated me with hostility, called me names, and then blocked me on Instagram when I tried to calmly explain the situation.
This kind of unprofessional behavior is unacceptable, especially from a business that offers gift-based services. In the end, it was a complete waste of money and a very unpleasant experience. I wouldn’t recommend this workshop to anyone — there are far better and more respectful creative experiences out there.
10 stars
If there was 10 star option, I would choose that one. For the quality, design and easy agreement that we made.

Reply from Boya Porcelain
Very beautiful espresso cup
Very beautiful espresso cup, feels great under fingers, beautiful shape
I only didn’t like that you can’t make payment with credit cards issued in Serbia where the seller is based which is both wired and funny

Reply from Boya Porcelain
We bought online while in Serbia…
We bought online while in Serbia because the store was closed when we were in Belgrade. Saw product in window but looks even better in person. Very pleased and shipped to the US with no issue

Reply from Boya Porcelain
Great experience! ❤️
Great atmosphere, helpful staff, nice wine, nice people – what else to ask for! 🙂 5/5, I will definitely come back.

Reply from Boya Porcelain
Superb craftsmanship
This was my second time buying from Boya and it definitely wouldn’t be the last. I admire the superb craftsmanship of the furniture and the professionalism of the stuff.
I would highly recommend Boya to anyone who appreciates uniqueness and good quality.

Reply from Boya Porcelain
Great customer support and excellent…
Great customer support and excellent communication. Quick response. Beautiful products.

Reply from Boya Porcelain
Everything was just perfect
Everything was just perfect! The package arrived early and the products I ordered were even better than I expected. Thank you a lot Boya!

Reply from Boya Porcelain
Great service
Great service! I have ordered 2 cappuccino mugs. One white and the other one black. They didn’t have the black in the stock and I was told it will be available in February. I decided to have them delivered together, which is exactly what happened. I didn’t need to remained them. As soon as the black mug was available they were send to me! Mugs are beautiful. It would be great to have same design for latte as well.:-)

Reply from Boya Porcelain
Work of art
Friendly communication and proffesional after-sale support. Every piece they offer is a unique small work of art. Looking forward to future purchases.

Reply from Boya Porcelain
Great customer support
At first I had some troubles with choosing a desired payment option on the webshop, but the Boya customer support steped in so helpful. Actually, I think I finalized the purchase only due to this kind guidance and assistance. The present to put under the tree 🎄 arrived in a day, so happiness to max 🌟

Reply from Boya Porcelain
Perfect style, perfect design and perfect people
Perfect style, perfect design and perfect people. For every recomendation.

Reply from Boya Porcelain
Perfect handcraft,at the same time…
Perfect handcraft,at the same time modern and oldfashion design.Perfect suitablle for modern and oldfashion places.We are more than satisfied.

Reply from Boya Porcelain

Reply from Boya Porcelain
Beautiful products and best shopping service
Beautiful handmade ceramics that you can see is made out of love. Very good quality and the best customer experience for online shopping.

Reply from Boya Porcelain
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