Boyd Hampers Reviews 

143
•
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Did not deliver for a week and a half despite it being a next day delivery. The delivery was required as my partner had surgery, by the time it was delivered, it was too late. I emailed multiple times... See more

Rated 1 out of 5 stars

I ordered 3 hampers totaling £209.00 and requested delivery to be 1st week in December. After an initial phone call everything seemed in order. But the goods never turned up. Can't get through on th... See more

Rated 4 out of 5 stars

I hadn't used Boyd Hampers before but I needn't have worried. Everything worked like clockwork and my friend was absolutely delighted with her hamper. She said it was perfectly presented and the fru... See more

Company replied

Rated 5 out of 5 stars

Ordered a hamper and discovered I needed it earlier than I'd selected. Contacted Boyd Hampers and they changed delivery for me. Hamper received in tip top condition and very well packaged, items all a... See more

Company details

  1. Gift basket shop
  2. also in
  3. Gift shop

Written by the company

Boyd Hampers is a gift basket and hamper store serving the UK, USA, Canada and Australia.


Contact info

2.8

Average

TrustScore 3 out of 5

143 reviews

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No recent history of asking for reviews

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2.8

All reviews

(143)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid this company

Avoid this company. They have no customer service team. My order never arrived and it took six weeks before my credit card company refunded me.

16 July 2024
Rated 1 out of 5 stars

When will this company be stopped from scamming people??

I bought a hamper from Boyd Hampers following an article I read in Affinity lifestyle magazine in March 2024. The article made the hampers sound great, and featured several glowing reviews from happy customers. Well, my hamper never arrived at all and it turns out Boyd customer service team doesn't exist. Imagine my surprise when I came here to review my experience to see so many negative reviews - and interspersed among them from the same time period, the glowing ones which Affinity magazine used for their article and had clearly cherry picked. What a scam Boyd Hampers have going on, clearly paying magazines and bloggers to write excellent things about them all the while knowing they've been stealing customers' money left right and center!

1 May 2024
Unprompted review
Rated 1 out of 5 stars

None delivery of order - shocking customer service

None delivery of order. Numerous attempts to contact customer services by email and phone - no reply. Had to threaten legal action if no one responded and only then did I receive an automated notification of refund. Still with no contact from the company or apology. Disgraceful service and will never order again from this company.

24 April 2024

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