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BOYLE Sports Reviews 4,802

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,496 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the efficiency of transactions, noting that winnings and payments are processed quickly. The staff is frequently praised for being helpful, professional, and quick to resolve issues, with several people highlighting positive interactions with customer service representatives. The website is also noted for its good features, such as detailed horse racing pages and a variety of casino games. However, some customers also noted significant dissatisfaction with customer service, reporting issues like being cut off during live chats, slow response times, or a complete lack of resolution for their complaints. There are also concerns regarding payment issues, with some experiencing declined withdrawals or difficulties in receiving promised free bets and bonuses. Additionally, a few people mentioned lower payout rates on certain games compared to other sites, leading to a perception of unfairness.

What people talk about most

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness, efficiency,... See more

Website

Customers had ambiguous experiences with the website, with some reviewers praising it as easy to use,... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, efficiency, and... See more

Service

Consumers find service to be ambiguous, with some reviewers praising the great service, helpful staff, and... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting quick payouts and swift... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good site; easy to use and a huge range of bets available on sports and even entertainment and politics - the horse racing page is especially good with a lot of information available on the run... See more

Company replied

Rated 4 out of 5 stars

Boylesports are a good betting company to bet with, your winnings always land in your bank account relatively quicky. They also have a telephone number to call and can speak to someone in person regar... See more

Company replied

Rated 4 out of 5 stars

Very Helpful and professional..I would like to speak to someone directly but problem was solved via Internet wish company's would make it easier for older people to speak to someone as we're last gene... See more

Company replied

Rated 4 out of 5 stars

Hi,I find the site easy to use...mostly,sometimes it can go a little odd,almost like a crash. When I asked a question,it was answered quickly , though it varied a little from what the wheel told me,... See more

Company replied


Company details

  1. Online Sports Betting Vendor
  2. Gambling house
  3. Online Casino or Bookmaker

Written by the company

Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.


Contact info

3.6

Average

TrustScore 3.5 out of 5

5k reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Please do not use this bookmakers if…

Please do not use this bookmakers if you love a bet on tennis matches in order not to fall in the same situation I had this morning.

This bookmakers have a stupid rule on a retired tennis players during their matches. I had £25 win double on two tennis players this morning, the 1st player won, 2nd player was winning by a country mile in the 2nd set, having already won the 1st set. My player was 1/100 on in running, within touching distance of winning the match, and that's when his opponent decided to retire as he was about to lose the match.

According to Boyle sport there is no winner in this match, both bets are refunded, where other major bookmakers would have paid out as long as your player won the 1st set.

Imagine if a horse is pulled up during the race, and therefore every other bet including the pulled up horse are refunded back to the customer. Stupid right.

Imagine being on the other side of the coin if I backed the retired player, not only he played like he was 100 years old with no hope of winning, he also retired, and therefore it would be fair on me to receive my money back. What a luxury treatment. Why should I get my money back? There has to be a winner, there's no such a thing as no winner, in fact the tennis federation recognise my player as the winner of this match, and quite rightly so along with other major bookmakers who also recognise the guy who retired having lost the 1st set as the loser. Well its obvious isn't it.. this also opens up a case for corruptions. You can a have a single bet on one tennis player, watch the match for 2 hours, and you are winning the match easily, then it comes down to nothing. All a waste of time. It offers no security for the punters. I have closed my account with them following a long discussion and yet they can't see that it's a stupid rule, invented by stupid people.

Please do not have a bet on tennis mstches with this bookmakers, try major bookmakers such as corals for example, who would recognise the winner and pay out as long as you won the 1st set.

Furthermore, I had £50 on a horse at 15/8 2nd favourite.. they were going behind the stalls at the time when I quickly rushed to place the bet, after the horse had won, I noticed I've backed the favourite instead of the 2nd favourite.. how this happened, they've swapped places with the favourite as I was placing the bet, they moved the 2nd favourite to the top of the list the same moment I placed the bet.. you can't trust this bookmakers with your money, go elsewhere.

22 May 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

Thank you for sharing your detailed feedback regarding your recent experiences. We genuinely appreciate you bringing these concerns to our attention. We are reviewing our tennis retirement rules and the incident with the horse racing bet to understand what occurred and how we can improve. Your insights are valuable as we continuously work to enhance our services.

Rated 3 out of 5 stars

Wish they didn’t keep reminding me when…

Wish they didn’t keep reminding me when my funds are getting low I am aware of this and think they are wrong doing this.Have asked numerous times Not to do this!

11 April 2026
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate your feedback and understand your frustration with the low-fund reminders. We will review our notification system.

Rated 5 out of 5 stars

Good service

Great service very quick to get back to you when needed

22 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're glad our service was quick and helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

I like BoyleSports for its generous…

I like BoyleSports for its generous racing specials, reliable early payouts, and highly responsive local customer service.

15 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad you appreciate our racing specials, early payouts, and responsive local customer service. Thank you for your kind words!

Rated 1 out of 5 stars

Never play slots on here

Never play slots on here. Firstly scammed out of welcome free spins due to how they set up your account from the start, you have to be in the detail to follow the process or they’ll scam you. Secondly the slots are cheap rip offs of Vegas originals. Lastly, I’ve never experienced such a low percentage of hitting bonus across so many spins and gems etc. It’s a scam website and I’m closing my account immediately.

20 May 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience. We are sorry to hear about your disappointment with the welcome spins and slot games. We take your feedback seriously and will review your concerns.

Rated 1 out of 5 stars

Opted in to welcome bonus deposited…

Opted in to welcome bonus deposited over 180 on slingo, no ones over a few quid. Then no welcome bonus awarded. Closed my account with a few hours of playing. Worst site for slots ive ever been on

20 May 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We are sorry to hear about your frustrating experience with the welcome bonus and slot games. We appreciate you sharing your feedback.

Rated 5 out of 5 stars

Removing Account

I wanted to remove my account as I wasn't using it all that much - here and there; The team at BS were very fast to reply, understanding, got the ball rolling & my account was removed in no time! The customer service received from the admin staff was excellent!

19 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad to hear our team provided excellent service and handled your account removal quickly and efficiently. Thank you for your kind words!

Rated 5 out of 5 stars

Great job

Great job
Amazing staff

19 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad you enjoyed your experience with our amazing staff. Thank you for your kind words!

Rated 4 out of 5 stars

Very Helpful and professional..I would…

Very Helpful and professional..I would like to speak to someone directly but problem was solved via Internet wish company's would make it easier for older people to speak to someone as we're last generation so it's not so easy but saying that it was resolved and good service all round ..

19 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're glad to hear your issue was resolved and you received good service. We appreciate your feedback regarding direct communication options and will consider it for future improvements.

Rated 5 out of 5 stars

5xxxxxxxxx easy and quick

5xxxxxxxxx easy and quick

19 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're happy to hear you found it easy and quick! We appreciate your positive feedback.

Rated 1 out of 5 stars

Don’t deposit on this just another scam…

Don’t deposit on this just another scam casino you won’t win on this just deposit opt in for 50 free spins of a first deposit I opt in b4 I deposit but don’t receive free spins go on chat they said I don’t opt in but I did send them screenshot so give me 50 free goodwill gesture spins but guess wht not a bloody win. Just to get you deposit again jog on

19 May 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We're sorry to hear about your experience with the free spins offer and your concerns about winning. We appreciate you sharing this feedback.

Rated 5 out of 5 stars

Verry good casino

Verry good casino
Only be better if be get some free spin like other casinos there

18 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're happy to hear you enjoyed our casino! We appreciate your feedback about free spins.

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