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BOYLE Sports Reviews 4,833

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,506 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the efficiency of the team in resolving issues and the swiftness of transactions, with winnings often landing in bank accounts quickly. The staff is frequently described as helpful, professional, and friendly, making interactions positive for many. Reviewers also find the website to be good, especially the horse racing page, which provides ample information and quick results. However, some people were dissatisfied with customer service, citing issues like being cut off during live chat, slow response times, and difficulties in obtaining promised free bets or resolving complaints. There are also concerns regarding payment processes, with some experiencing declined withdrawals or intrusive requests for personal documents during verification. Additionally, some customers expressed dissatisfaction with the payout rates on certain games and had concerns regarding cash-out options.

What people talk about most

Customer service

People report ambiguous experiences with customer service, with many reviewers praising the helpfulness,... See more

Website

Clients share ambiguous opinions on the website, with some reviewers praising its functionality, excellent... See more

Staff

Reviewers mention positive feedback about staff, often describing them as friendly, helpful, and efficient.... See more

Service

Customers had ambiguous experiences with service, with some reviewers reporting quick and helpful... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting issues like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good site; easy to use and a huge range of bets available on sports and even entertainment and politics - the horse racing page is especially good with a lot of information available on the run... See more

Company replied

Rated 4 out of 5 stars

Boylesports are a good betting company to bet with, your winnings always land in your bank account relatively quicky. They also have a telephone number to call and can speak to someone in person regar... See more

Company replied

Rated 4 out of 5 stars

Very Helpful and professional..I would like to speak to someone directly but problem was solved via Internet wish company's would make it easier for older people to speak to someone as we're last gene... See more

Company replied

Rated 4 out of 5 stars

Hi,I find the site easy to use...mostly,sometimes it can go a little odd,almost like a crash. When I asked a question,it was answered quickly , though it varied a little from what the wheel told me,... See more

Company replied


Company details

  1. Online Sports Betting Vendor
  2. Gambling house
  3. Online Casino or Bookmaker

Written by the company

Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.


Contact info

3.6

Average

TrustScore 3.5 out of 5

5k reviews

5-star
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1-star

Asks customers to review

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Rated 1 out of 5 stars

Opted in to welcome bonus deposited…

Opted in to welcome bonus deposited over 180 on slingo, no ones over a few quid. Then no welcome bonus awarded. Closed my account with a few hours of playing. Worst site for slots ive ever been on

20 May 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We are sorry to hear about your frustrating experience with the welcome bonus and slot games. We appreciate you sharing your feedback.

Rated 5 out of 5 stars

Removing Account

I wanted to remove my account as I wasn't using it all that much - here and there; The team at BS were very fast to reply, understanding, got the ball rolling & my account was removed in no time! The customer service received from the admin staff was excellent!

19 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad to hear our team provided excellent service and handled your account removal quickly and efficiently. Thank you for your kind words!

Rated 5 out of 5 stars

Great job

Great job
Amazing staff

19 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad you enjoyed your experience with our amazing staff. Thank you for your kind words!

Rated 4 out of 5 stars

Very Helpful and professional..I would…

Very Helpful and professional..I would like to speak to someone directly but problem was solved via Internet wish company's would make it easier for older people to speak to someone as we're last generation so it's not so easy but saying that it was resolved and good service all round ..

19 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're glad to hear your issue was resolved and you received good service. We appreciate your feedback regarding direct communication options and will consider it for future improvements.

Rated 5 out of 5 stars

5xxxxxxxxx easy and quick

5xxxxxxxxx easy and quick

19 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're happy to hear you found it easy and quick! We appreciate your positive feedback.

Rated 1 out of 5 stars

Don’t deposit on this just another scam…

Don’t deposit on this just another scam casino you won’t win on this just deposit opt in for 50 free spins of a first deposit I opt in b4 I deposit but don’t receive free spins go on chat they said I don’t opt in but I did send them screenshot so give me 50 free goodwill gesture spins but guess wht not a bloody win. Just to get you deposit again jog on

19 May 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We're sorry to hear about your experience with the free spins offer and your concerns about winning. We appreciate you sharing this feedback.

Rated 5 out of 5 stars

Verry good casino

Verry good casino
Only be better if be get some free spin like other casinos there

18 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're happy to hear you enjoyed our casino! We appreciate your feedback about free spins.

Rated 1 out of 5 stars

Scammers

Scammers had a game with 10 mins ET be suspended since the 87th min for no reason couldn't cash out avoid them.

17 May 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience. We are looking into this issue to prevent future occurrences.

Rated 4 out of 5 stars

Bank card query

Took a few days but it was sorted and explained to me

12 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're glad we could resolve this for you. Your patience is appreciated.

Rated 1 out of 5 stars

Worst site I’ve ever been on I’ve never…

Worst site I’ve ever been on I’ve never written a review before but if you love slots you won’t win avoid it go on Bally casino or midnight or 32 red Boyle casino is the most boring slot site I’ve ever played would rather watch paint dry

16 May 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We're sorry to hear our slot experience didn't meet your expectations. We appreciate your candid feedback and will consider it for future improvements.

Rated 4 out of 5 stars

All was dealt with quickly and…

All was dealt with quickly and efficiently and the emaild were clear with genuine sent by real people who I felt were happy for me and my family

11 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We are so pleased to hear that our team provided quick, efficient, and genuinely helpful service for you and your family.

Rated 1 out of 5 stars

I have being the devil draw for over 2…

I have being the devil draw for over 2 weeks have had the yellow and red flames filling up in 3 weeks I have not once got them up even do I get a flame every time I had put a lot of money in this game with little result thoughts there where odds of winning sometime ilike to look into this

15 May 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience and feedback. We understand your frustration regarding the game's results despite your investment. We are looking into this further.

Rated 1 out of 5 stars

Rubbish site not worth our money or…

Rubbish site not worth our money or time is also cheaply made unorganised
They also a liars when it comes to horse placing they claim paying for first 5 in the race than they change it to 4 after the race be very careful played fun wasn't about got tired with this cheaply made piece of garbage

14 May 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience and feedback. We are concerned to hear about the issues you encountered with horse placing and the overall quality. We are reviewing your comments to improve our services.

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