Bozu Reviews 

187
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers had a great experience with this company. Customers frequently praise the fresh, tasty food options, noting that the meals are consistently delicious and packed with quality ingredients that make sticking to a diet easy. People truly enjoy the great variety available and find the overall service to be extremely reliable, convenient, and helpful. Some reviewers were not happy with the customer service, mentioning that responses were slow or completely unhelpful when trying to resolve issues. A few consumers also felt that delivery schedules, poor packaging quality, and strict subscription policies were rather frustrating to deal with. However, most individuals still consider this meal prep service a worthwhile choice for their daily routine.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great taste, excellent... See more

Customer service

Users describe ambiguous interactions with customer service, noting that while some consumers appreciate... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the punctuality and fresh,... See more

Service

Consumers find service to be positive, highlighting fresh and tasty food that is always delivered on time.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great food. Seasoned really well. Good labelling. Packaging. We have been having twice weekly orders for months now. Only four stars not five because of some issues with delivery by DPD. But t... See more

Company replied

Rated 4 out of 5 stars

Great service on offer from these guys so far. All the food has been fresh and tasty when compared to other services on the market. My only criticism is that I had some issues with how my delivery was... See more

Company replied

Rated 4 out of 5 stars

Great food, really fresh & great customer service. Definitely a personal chef service worth using. The only reason this is not 5 star is some problems with deliveries, but these were dealt with pro... See more

Company replied

Rated 3 out of 5 stars

The food is fresh and very tasty. Would give 5 star if the user journey was better. The website is poor and ordering system lacking clarity. Luckily they have an efficient chat feature at least to ans... See more

Company replied


Company details

  1. Online Food Ordering Service

Written by the company

🍽️ Make mealtimes easier with BOZU! Enjoy fresh, flavourful meals delivered straight to your door, nationwide, twice a week. Say goodbye to mealtime stress and hello to delicious food, convenience and quality. 💛 And the best part? You're in control! Our subscriptions are designed around your lifestyle. You can pause your subscription at any time, skip deliveries or cancel in line with our subscription terms. If you pause your account, no further subscription payments or deliveries will take place while it remains paused. Simply unpause whenever you're ready to receive your meals again. Whether you're looking to save time, money, eat better or take the stress out of meal planning, BOZU makes it easy. Flexible meals. Less stress. More time for you. Discover BOZU today! 💛


Contact info

3.8

Great

TrustScore 4 out of 5

187 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.8

All reviews

(187)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Bozu is a game-changer

Bozu is a game-changer! From their diverse menu to the impeccable quality of each meal, everything is on point. The convenience is unmatched, saving me time and stress. Plus, their attention to detail and eco-friendly packaging show a real commitment to excellence. Kudos to the team for creating such a fantastic service. Highly recommend!

15 April 2024
Unprompted review
Rated 5 out of 5 stars

100% worth it!

Bozu is the most efficient meal prep service I have used recently . It is so easy to use and 100% worth it. Overall, I highly recommend Bozu to anyone looking to simplify mealtime without sacrificing taste or nutrition. It's convenient, delicious, and sure to make your life easier. I'll definitely be a repeat customer!

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Bozu

Bozu is currently providing me with my meals daily, unbelievable choice in meals and the flavour is fantastic, I think the best part is how efficient bozu has made my training! No need to go shopping, decide on what meals to cook, so much easier. Thank you bozu team!

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Good Food

Having a disability it's very important for me eat healthy, using Bozu is very convenient for me and I love the food.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Great service and quality

Such a wide variety of options and are truly value for money. Everything is reasonably priced and the quality is to an extremely high standard. I was satisfied with what i received and I would definitely recommend to friends, worth every price.

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Bozu Meal Prep

Myself and my partner have tried so many different meal prep companies over the years. This is by far the best! There's such a varied selection of meals to choose from. The food is always so tasty! Also, has good expiry dates of the meals. When I needed support their customer service replied to my email in under an hour. Very impressed with the whole company!

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Bozu is hands down the best meal prep…

Bozu is hands down the best meal prep service I've ever tried. The flavours are out of this world and I never get bored with the menu options. I love that they offer a mix of healthy and indulgent meals, so I can treat myself while still staying on track with my fitness goals. The portion sizes are perfect and I always feel satisfied after eating their meals. Plus, their delivery service is super reliable and always on time. I can't recommend Bozu enough, it's truly a game-changer for anyone looking to eat well without sacrificing taste or convenience. Big up Bozu!!

10 April 2024
Unprompted review
Rated 5 out of 5 stars

I received my first package this week…

I received my first package this week and i was delighted with the taste and portions of the meals (the jerk chicken in particular was unbelievable). It’s the first time i’ve tried a meal prep company and i’m never going back now!

7 April 2024
Unprompted review

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