Double ordered one item, was picked up on and corrected. Delivery prompt and smooth despite my living at the top of a narrow track.
Company replied
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See what reviewers are saying
Well located. Easy to park. Able to chose what I wanted and order from my sofa at a good price. Great reception on arrival and redirected to click and collect pickup section where two very helpful cha... See more
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Delivery is stated as being within two working days. Only two of the three jumbo bags of mot were delivered on the day arranged and the third still didn’t arrive the following morning as promised leav... See more
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Choosing the appropriate internal doors for my house was made easy by the clear and extensive online catalogue. When I had a query regarding delivery this was responded to quickly and in a very perso... See more
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Company details
- #37 of 53 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #18 of 18 best companies in Insulation contractor
- #58 of 95 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Woodmead Road, EX13 5PJ, Axminster, Devon, United Kingdom
- 01297 33146
4.4
Excellent
161 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
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Reply from Bradfords - Axminster BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Your feedback has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great all round experience
Great delivery guy, flexible on shifting delivery dates, easy shopping experience online
14 February 2023
Reply from Bradfords - Axminster BBS
Hi Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Highly recommended company. I was assisted by an extremely helpful…
I was assisted by an extremely helpful member of staff on the chat line called Joe. My order was quite complex due to "out of stock" items, but with Joe's expert help we got there in the end.
8 February 2023
Reply from Bradfords - Axminster BBS
Good Afternoon Stella
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us thank you for your feedback and kind words, this will be passed on to Joe in our customer service team.
We hope to see you again soon.
Kind Regards,
Katie
Fast delivery by very helpful courier.
Fast delivery by very helpful courier.
Excellent product, with good instructions for assembly.
29 January 2023
Reply from Bradfords - Axminster BBS
Good Afternoon Mr Jones
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and are happy with your order received, your feedback will be passed on to all involved !
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Axminster BBS
Good Evening SG
Thank you for taking the time to leave us a review.
I am happy to hear that you found the order system easy and that a fast service was provided by our Axminster Branch.
Thank you for your kind words,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Axminster BBS
Good Afternoon Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a good experience with our Axminster Branch and your order turn around was quick and arrived on time,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Axminster BBS
Hi Sue,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
As always a first class service.
10 September 2022
Reply from Bradfords - Axminster BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Reply from Bradfords - Axminster BBS
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Lorna
Reply from Bradfords - Axminster BBS
Hi Neville,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
1st time I’ve ordered a click and…
1st time I’ve ordered a click and collect from Bradford’s and it was seamless. Item ready the next morning, ordered late at night. Yardman really friendly and helpful loading into my car. .
31 August 2022
Reply from Bradfords - Axminster BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Fantastic service super price
16 August 2022
Reply from Bradfords - Axminster BBS
Good Evening Daniel
Thank you for taking the time to leave us a review.
I am pleased to see that you have received a Fantastic service from the Axminster branch, this will be passed on to all involved with your order.
We look forward to seeing you again soon
Kind Regards,
Katie
Reply from Bradfords - Axminster BBS
Good Morning Steve,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved in the branch with your order.
We hope to see you again soon.
Kind Regards,
Katie
I ordered some mdf t&g panelling online…
I ordered some mdf t&g panelling online for delivery to my home address. Simple process, great product, friendly & helpful delivery driver, good local service. Always helpful in store & yard too. Thanks Axminster Bradfords 😊
27 July 2022
Reply from Bradfords - Axminster BBS
Good Evening Will
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved in Axminster with your order!
We hope to see you again soon.
Kind Regards,
Katie
Ordered some wood which arrived on time…
Ordered some wood which arrived on time and as specified. Will use the company again.
13 July 2022
Reply from Bradfords - Axminster BBS
Hi Michael,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Excellent service
Excellent service. If ordering online they call to let you know when items will be delivered. Fairly competitive pricing overall and not having to pay for delivery is what usually gets the order as I bought recently 2 off 3.6m 150X150 sawn treated from another local supplier and they charged £18 to deliver them !
6 July 2022
Reply from Bradfords - Axminster BBS
Hi Harvey,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Reasonable prices with readily…
Reasonable prices with readily available stock. Free delivery on orders over £100 is a winner.
2 March 2022
Reply from Bradfords - Axminster BBS
Hi Mike,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent service.
Excellent service.
Purchased fence panels and Postcrete.
The panels were delivered the same day.
Great quality as always from Bradford’s and a great price.Highly recommended.
1 March 2022
Reply from Bradfords - Axminster BBS
Hi Darren,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Fast service and delivery.
9 February 2022
Reply from Bradfords - Axminster BBS
Hi John,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our team in Axminster.
We hope to see you again soon!
Kind Regards,
Charlotte
Products bought and service provided…
Products bought and service provided has been excellent. Setting up my account however has been a bit of a nightmare and it still has not been completed to date.
7 February 2022
Reply from Bradfords - Axminster BBS
Hi Graham,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us and our team in Axminster.
I apologise that you are still waiting for your account to be set up and for an inconvenience this may be causing you.
I will contact that branch to see if we can speed things up for you.
We hope to see you again soon!
Kind Regards,
Charlotte
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