Excellent communication, rang as what we ordered wasn't available, sorted out an alternative at the same price. We had asked for a half hour notice call for delivery - no problem. Phil rang, delievere... See more
Company replied
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See what reviewers are saying
Purchased on line, Henrad radiator 600 x 2200 double panel, double connector type 22. Unfortunately the listing on Bradfords web site did not mention the fact that the item was in stock for nigh on f... See more
Company replied
Very quick delivery (less than 48 hours from ordering), good quality products.
I recently ordered 500ltr bags of loam topsoil from my Bude branch. One bag was ordered over the weekend so would not have been processed until Monday. A further 2 bags were ordered today Wednesday at... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Stratton Business Park, EX23 8LY, Bude, Cornwall, United Kingdom
- 01288 270510
4.4
Excellent
171 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Very quick delivery (less than 48 hours…
Very quick delivery (less than 48 hours from ordering), good quality products.
13 October 2026
Easy to order
Easy to order. Very helpful with delivery dates. Delivered on time. Driver placed delivery where required. Great service.
7 September 2026
Reply from Bradfords - Bude BBS
Hi Arthur
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
I’ve bought 4 large bags of ‘clean’…
I’ve bought 4 large bags of ‘clean’ 20mm granite, but this last one was c25% grit, so not ideal for the path being laid.
20 August 2026
Reply from Bradfords - Bude BBS
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam M
Click and Fail
I ordered bags of sand via click and collect. This should have meant a smooth quick experience at the depot. Instead, having arrived and parked next to the bags of sand.... I was directed inside the store to queue with everyone that hadnt pre- paid. Then, I was given a print out to take back to the guys in the yard, who tell me they've sold all the type of sand I pre paid for, that morning. It's hard to know how Bradfords could make this any worse but if I come up with an idea I'll be sure to let you know.
25 August 2026
Reply from Bradfords - Bude BBS
Good Morning Paul,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam M
Excellent communication
Excellent communication, rang as what we ordered wasn't available, sorted out an alternative at the same price. We had asked for a half hour notice call for delivery - no problem. Phil rang, delievered exactly where we wanted , and came back the next day with another bag of stone,Will definately use them again.
13 August 2026
Reply from Bradfords - Bude BBS
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Excellent service
Bradfords are a really good company. Their delivery guys are brilliant too.
9 August 2026
Reply from Bradfords - Bude BBS
Hi Andrew,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords - Bude BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Fair pricing and very prompt delivery
Fair pricing and very prompt delivery. Very helpful delivery man
27 March 2026
Reply from Bradfords - Bude BBS
Hi Matthew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The driver was super helpful
The driver was super helpful. Good communication with regard to timings and arrived when stated
1 March 2026
Reply from Bradfords - Bude BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
fantastic service
fantastic service - very helpful fast delivery sorted me out a great price and all round nice people who want to help - cant ask for more - thanks folks see you again soon
4 March 2026
Unprompted review
Reply from Bradfords - Bude BBS
Hi Daniel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
I phoned an order to Bude branch on Sat…
I phoned an order to Bude branch on Sat 31st Jan, and wanted to pay by BACS, therefore wanting bank detail.
The assistant said he was too busy to send an invoice that day (with bank details), and it would be sent Monday 2nd Feb.
I waited until approx 11.00 on Monday for the e-mail, but nothing happened and phoned Bude again. Another invoiced was promised straight away, but again nothing happened.
As the items were needed shortly, I decided to order on-line instead. This was done and the order, with a slight amendment came later that week. The delivery driver was most helpful.
I felt the customer service was extremely poor and also the Jan5% was not deducted from the order.
Chris Gait
3 February 2026
Reply from Bradfords - Bude BBS
Good Morning Chris
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Reply from Bradfords - Bude BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to find and order products online
Easy to find and order products online, simple account setup to track orders and efficient delivery through restricted access. All round very pleasant experience
2 February 2026
Reply from Bradfords - Bude BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Bude BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found it easy to place your order online,
Your feedback is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great service
Great service. Excellent product choice & value for money.
Delivery with out delay & friendly delivery driver assistance.
29 July 2025
Reply from Bradfords - Bude BBS
Hi Geoffrey
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved an excellent service from start to finish with your order,
Thank you for your feedback regarding the friendly delivery service provided this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Smooth and professional service e
From placing the order on line through to delivery everything went smoothly with no issues.
26 June 2025
Reply from Bradfords - Bude BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Not the cheapest but no where nearer to…
Not the cheapest but no where nearer to use delivery driver was good
29 May 2025
Reply from Bradfords - Bude BBS
Hi Rob
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
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