Excellent communication, rang as what we ordered wasn't available, sorted out an alternative at the same price. We had asked for a half hour notice call for delivery - no problem. Phil rang, delievere... See more
Company replied
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See what reviewers are saying
Purchased on line, Henrad radiator 600 x 2200 double panel, double connector type 22. Unfortunately the listing on Bradfords web site did not mention the fact that the item was in stock for nigh on f... See more
Company replied
Very quick delivery (less than 48 hours from ordering), good quality products.
I recently ordered 500ltr bags of loam topsoil from my Bude branch. One bag was ordered over the weekend so would not have been processed until Monday. A further 2 bags were ordered today Wednesday at... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Stratton Business Park, EX23 8LY, Bude, Cornwall, United Kingdom
- 01288 270510
4.4
Excellent
171 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Really good service
Really good service, polite on the phone and delivery driver very good with my clients.
Thank you, Bradfords Bude.
8 May 2021
The team at Bradfords were so helpful…
The team at Bradfords were so helpful helping me find whoever we need
29 April 2021
No communication and no delivery !
Ordered last weekend delivery suggested within 4 days no contact from branch, no delivery and no response to emails from e-commerce communication really poor
Hopefully the delivery will arrive soon but any communication would have helped !
10 April 2021
Reply from Bradfords - Bude BBS
Hi Tracey,
I am sorry to hear of the poor experience you have had with us.
I apologise greatly for the lack of communication you have received in regards to the delivery of your order and that the delivery was later than expected when you placed the order.
I trust that you have now received your delivery and that you are happy with your goods.
I apologise again for the issues you have experienced and for any inconvenience this may have caused you.
Kind Regards,
Charlotte
Sawn 100mm cladding timber
Bought three 4.8m lengths of sawn 100mm cladding timber and this is some of the worst quality timber I have received. Definitely not good enough for cladding anything you want people looking closely at.
5 April 2021
Reply from Bradfords - Bude BBS
Dear David,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to quality of the timber you have received.
I will forward this on to the branch who will be in contact with you to resolve this with you directly.
I apologise greatly for this and for any inconvenience this may have caused you.
Kind Regards,
Charlotte
Excellent delivery service
Excellent delivery service, courteous and professional crane driver (well done Paul) and a very competitively priced quality product. What more could I ask for - well done Bradfords!
1 April 2021
All good as it always is
17 March 2021
Brilliant service
11 March 2021
Easy to order and delivery within the…
Easy to order and delivery within the week. all good thanks
10 March 2021
Friendly,helpful and delivery driver with wit
Friendly,helpful and knew the products A human touch made the buying and advice really great experience in shopping here. The delivery driver Phil every helpful and very witty too
4 March 2021
Unprompted review
Failed to supply
Ordered, payment taken promptly, chased up for delivery news 9 days later to be told the item could not be supplied (garden shed).
Refund will take time to process...
They should have checked stock / supply before taking the order, and kept me better informed.
26 February 2021
Reply from Bradfords - Bude BBS
Dear Andrew,
Thank you for your feedback.
I apologise that you were able to place an order for a product that was unavailable and that this information was not communicated to you sooner.
We are currently trying to improve the stock availability on our website for products that come direct from our suppliers.
Kind Regards,
Charlotte
Brilliant service at Bude
Brilliant service at Bude. Really friendly, covid secure,and efficient. Would really recommend these guys based on my visit.
15 December 2020
Reply from Bradfords - Bude BBS
Dear Russell,
Thank you for taking the time to leave us a review,
We highly value your feedback.
I am pleased to see that you have received brilliant service from our team in Bude and that you have had a really positive experience with us.
I will pass this on to the branch as I am sure they would love to know that their efforts are not going unnoticed!
We hope to see you again soon,
Kind regards,
Charlotte from Customer Services.
I was delighted with my order...
I was delighted with my order and found the process very simple.
My delivery was very fast and the gentleman who delivered it was extremely helpful, pleasant and cheerful.
It will definitely be my first port of call when I need further landscaping materials.
Thank you very much indeed from a very happy customer.
16 November 2020
Reply from Bradfords - Bude BBS
Dear Tracey,
Thank you for taking the time to leave us a review.
I am really pleased to see that you received great service upon delivery and that you are more than satisfied with your order and our ordering process.
We hope to see you again soon.
Kind Regards,
Charlotte from Customer Services
Great prices and helpful staff
Great prices and helpful staff. Easy to use website. Excellent.
9 November 2020
Reply from Bradfords - Bude BBS
Dear Mr Scarr,
Thank you for your leaving us your positive review.
We highly value your feedback.
I am really pleased to see that our website is easy to use and that you are satisfied with our prices and the service that you received from our employees.
Kind Regards,
Charlotte from Customer Services
Amazing customer service
I ordered the wrong thing online as it was a bit confusing and my local store re delivered what l actually needed within 1hour.
Amazing,helpful service as always 😊
26 October 2020
Useful and robust website
Bradford's in Bude are very friendly and helpful.
The website is industry leading, better than the nationals.
It is very convenient to know what you want is in stock ready to be delivered and to know the price when you order.
It saves time to be able to order materials out of business hours.
11 August 2020
Unprompted review
Excellent all round service very help…
Excellent all round service very help full staff good to deal with .
11 July 2020
Unprompted review
Reply from Bradfords - Bude BBS
Very nice of you to say Stephen, thank you for your review.
5 star service
25 June 2020
Unprompted review
superb service
24 June 2020
Unprompted review
Easy to order online
Easy to order online, excellent communication over delivery time
Driver very helpful and friendly
18 June 2020
Unprompted review
Excellent service from the Bude Branch
Excellent service from the Bude Branch, spoke to them on telephone as placed two orders in the end to link the two together. Some items were not in stock at the time of my order, but they got more stocks in to be able to accommodate my order. Delivery Driver was also very friendly and helpful by putting items in correct place onto my path with crane on vehicle.
16 June 2020
Unprompted review
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