The only reason I didn't give a 5 star was I found the web site a bit more complicated but everything else was good. The driver Nick who delivered our goods was polite and went out of his way to put t... See more
Company replied
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See what reviewers are saying
Very prompt and efficient, ordered in the evening, next day had a phone call in the morning to book delivery , delivery arrived 8.30am the next morning. Couldnt ask for better!
First time I placed an order and the experience was second to none. All delivered and returns picked up. I have now open an account and will continue to use Bradfords Exmouth. The staff were excellen... See more
Company replied
The ease of placing an order online at 23:00, the Exmouth branch phoned me the following day to confirm my order and schedule delivery. All items arrived in good condition. The delivery chap was p... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Liverton Business Park, EX8 2NR, Exmouth, Devon, United Kingdom
- 01395 200840
4.5
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Bought white cement
Bought white cement. Bradford were the best delivered price I could find. Service was very efficient and item delivered exactly on time by a very helpful driver. Will definitely be using them again.
13 February 2024
Reply from Bradfords - Exmouth BBS
Good Morning Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a efficient and helpful delivery service with your order,
This has been passed onto all involved,
We look forward to seeing you again soon.
Kind Regards,
Katie
Reply from Bradfords - Exmouth BBS
Hi Stuart
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Always great service from Bradfords
Always great service from Bradfords. Items always in stock, quick delivery and delivery driver always very polite. Would recommend.
29 January 2024
Reply from Bradfords - Exmouth BBS
Good Morning Michelle
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have recieved a great service with all your orders,
Thank you for your recommendation this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Quick & free delivery.
10 January 2024
Reply from Bradfords - Exmouth BBS
Hi Phil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Exmouth BBS
Hi Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent customer service with first…
Excellent customer service with first class delivery
8 January 2024
Reply from Bradfords - Exmouth BBS
Good Afternoon Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Don’t order plywood when it’s about to rain
Message 2 minutes before the delivery slot! No ability to react or reschedule. Plywood laid flat on an open truck, and although the driver did his best to protect it from the rain it arrived wet. Once I dried it out it seems fine.
30 December 2023
Reply from Bradfords - Exmouth BBS
Good Morning Mr Kleinstuber
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the way your order was loaded onto our vehicle and the short notice for the delivery.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Excellent communication and really…
Excellent communication and really helpful staff.
28 December 2023
Reply from Bradfords - Exmouth BBS
Good morning,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Exmouth BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order and excellent customer…
Easy to order and excellent customer service when arranging delivery.
11 December 2023
Reply from Bradfords - Exmouth BBS
Good Afternoon Kate
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
I am happy to hear that you have received excellent customer service with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Best price
Price, ease of ordering, quick delivery.
Helpful staff, phoned on day of delivery to let me know it was on its way
Helpful driver, even put it in the shed for me.
5⭐️
13 December 2023
Reply from Bradfords - Exmouth BBS
Good Morning Angie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
I am happy to hear that you have received a helpful delivery service with your order, your feedback has been passed onto all involved,
Wishing you a Merry Christmas and a Happy New Year,
Kind Regards,
Katie
Reply from Bradfords - Exmouth BBS
Good Afternoon Mr Gill
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Exmouth BBS
Good Afternoon Jamie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Exmouth BBS
Good Afternoon Douglas
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Good price and ‘click & collect’ simple
4 October 2023
Reply from Bradfords - Exmouth BBS
Hi Stuart
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using the click and collect service to be a simple process,
We hope to see you again soon.
Kind Regards,
Katie
Late delivery
Order was delivered 24hr late and when it arrived it was the wrong item. I spoke to customer services and 24hr later I had not had a call to tell me how the situation was to be rectified. I then went to the store to sort it out and I am promised delivery today, 3 days late! But I am still waiting and I have not been given a delivery window.
10 October 2023
Reply from Bradfords - Exmouth BBS
Good Afternoon Dominic
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the late delivery of your order.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
really good company too deal with
really good company too deal with. And they help where possible with your enquiries
4 October 2023
Reply from Bradfords - Exmouth BBS
Hi Neil
I am pleased to see that you have had a positive experience with us!
Thank you for the kind words. We hope to see you again soon.
Kind Regards,
Sam
Great service and knowledgeable staff
Fantastic service from helpful and knowledgeable staff. Not necessarily the cheapest option around, but fantastic stock and people are available to provide advice and support.
7 October 2023
Unprompted review
Reply from Bradfords - Exmouth BBS
Good Afternoon Nick
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and Knowledgeable service and support from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order placed with our Exmouth branch,
We look forward to seeing you again soon ,
Kind Regards,
Katie
Exmouth store gives excellent service…
Exmouth store gives excellent service and delivery fantastic to a tight site for access. Well done
11 September 2023
Reply from Bradfords - Exmouth BBS
Good Afternoon David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and a excellent service was provided from start to finish with your order,
Thank you for your feedback, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Exmouth BBS
Hi Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for the kind words and we hope to see you again soon.
Kind Regards,
Sam
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