Service has always been spot on and this latest delivery is no different. It is never easy for the driver to unload at my address using the Hiab on his lorry due to overhead cables. The care Bradfords... See more
Company replied
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See what reviewers are saying
Ordered 3 lengths of skirting board when delivered 1 length was the wrong profile rang up was told I'd get a call back regarding the replacement, didn't get a call and 2 days later the correct skirtin... See more
Company replied
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... See more
Company replied
Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase. Delivery driver placed the items exactly where they were needed - I didn't e... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Crown Works, WR14 2QP, Malvern, Worcestershire, United Kingdom
- 01684 573297
4.7
Excellent
258 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service- they phoned to confirm delivery time. Prompt delivery time
22 November 2022
Reply from Bradfords - Malvern BBS
Hi Lisa,
Thank you for taking the time to leave us a review.
Lorna
Reply from Bradfords - Malvern BBS
Hi Clive,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Reply from Bradfords - Malvern BBS
Hi Peter,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Consistently good people to deal with
Consistently good people to deal with. Don’t have reason to use them a lot but whenever I do, they readily offer advice and generally treat me like my custom matters.
17 August 2022
Reply from Bradfords - Malvern BBS
Hi Kevin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Buying online is problematic when you…
Buying online is problematic when you don’t get to choose the timbers! One length had a big gash out of it, and a length of panelling for a shed repair was badly damaged leaving me short, but I worked around it.
14 August 2022
Reply from Bradfords - Malvern BBS
Hi Duncan, I'm sorry the branch didn't notice the damage to your timber, I hope you try us again. Lorna
Delivery was fantastic
Delivery was fantastic. Received an email giving a 2-hour slot, and there it was - perfect!
2 August 2022
Reply from Bradfords - Malvern BBS
Good Evening Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and you where very happy with the delivery service provided, this will be passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
Excellent service from web order
Excellent service from web order, update on delivery & delivery yesterday
30 July 2022
Reply from Bradfords - Malvern BBS
Good morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Great speedy service as always
Great speedy service as always. Always first port of call.
28 July 2022
Reply from Bradfords - Malvern BBS
Hi Stephen,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Great local branch.
So easy to order and delivery was quick and arrived when they said they would come. Lovely local service!
26 July 2022
Reply from Bradfords - Malvern BBS
Good Evening Jill
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Just the builders merchant we required
Delivered very quickly exactly what we ordered very polite helpful driver
13 July 2022
Reply from Bradfords - Malvern BBS
Good Morning Amelia
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and this will be passed on to the Malvern Branch!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Malvern BBS
thank you for leaving us a review, we appreciate your support
Timber delivered as ordered
Timber delivered as ordered. The friendly delivery driver carried timber to where asked.
6 July 2022
Helpful delivery crew
The delivery crew were helpful in delivering the items to a useful part of our garden and removing the pallet which was not required.
6 July 2022
Delighted with my new lawn
Excellent service both in store and delivery.
Had large bag of granite dust and long roll of artificial grass. Having no experience at all of buying artificial grass I was please to get plenty of helpful advice on how much to get, materials needed and how to do the job.
When delivered the items were placed exactly where it was easiest for me to manage on my own. Very polite and helpful staff and driver.
3 June 2022
Reply from Bradfords - Malvern BBS
Hi Stella,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Reply from Bradfords - Malvern BBS
Hi John,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Prompt, accurate delivery
They were prompt in delivering what I had ordered. Then, when discovered I had ordered the wrong item, they were equally prompt in exchanging it.
27 April 2022
Reply from Bradfords - Malvern BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
The delivery was on time and the driver…
The delivery was on time and the driver was very polite and helpful.
25 April 2022
Reply from Bradfords - Malvern BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Very happy
Delivered on time and really friendly driver, products are exactly as I expected. Would definitely buy from them again.
23 April 2022
Reply from Bradfords - Malvern BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Very helpful and Quick delivery.
12 April 2022
Reply from Bradfords - Malvern BBS
Hi Vicky
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
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