Nice and easy to order, with good communication very quickly on delivery, great price for the timber I needed. Delivery was excellent great communication on where it was and what time it would arrive,... See more
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Shaun was on time and very polite and endeavoured to off load my delivery as close as he could to make my job easier. Shifting 1000litres of topsoil approx 20 metres and up 3 lots of steps was rather... See more
Company replied
I ordered my items and on your site it is saying next day delivery, because I orded on Sunday I thought it might come on Tuesday. Called them up and the man said it will be Thursday and I did leave a... See more
Company replied
Morgan in particular was outstanding and went above and beyond to help us. Nothing was to big of a task for Morgan and even though our request was 'abnormal' he excelled in making sure we left a happy... See more
Company replied
Company details
- #38 of 54 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #19 of 19 best companies in Insulation contractor
- #59 of 95 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
1 Billacombe Road, PL9 7HT, Plymouth, Devon, United Kingdom
- 01752 401100
4.7
Excellent
279 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Excellent all round
Nice and easy to order, with good communication very quickly on delivery, great price for the timber I needed. Delivery was excellent great communication on where it was and what time it would arrive, Sam who delivered it was friendly polite and cheerful, with nothing too much trouble. All in all 10 stars all round
30 July 2026
Reply from Bradfords - Plymouth BBS
Hi Mr Wiles,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Excellent website.
Excellent website.
Fantastic customer service
Very good delivery service
28 July 2026
Reply from Bradfords - Plymouth BBS
Hi Steve,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Satisfied customer...
Shaun was on time and very polite and endeavoured to off load my delivery as close as he could to make my job easier. Shifting 1000litres of topsoil approx 20 metres and up 3 lots of steps was rather daunting so I appreciated his consideration. Plus the price was great.
2 July 2026
Reply from Bradfords - Plymouth BBS
Hi June,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Delivery time wrong on site
I ordered my items and on your site it is saying next day delivery, because I orded on Sunday I thought it might come on Tuesday. Called them up and the man said it will be Thursday and I did leave a message on your phone. I said you did not leave any messages on my phone, because I am checking now. Really didnt say sorry or nothing. This is an inconvenience to me, knowing you say one thing on site and deliver another time is not right, you should state the delivery can take up to four to five days. Very disappointed.
24 June 2026
Reply from Bradfords - Plymouth BBS
Good Morning Dave.
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
When looking at your order confirmation, it seems like we gave you a lead time of 2–3 days.
I apologise greatly for this misunderstanding and for any inconvenience this may have caused you.
Kind Regards,
Sam M
Reply from Bradfords - Plymouth BBS
Hi Stephen,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords - Plymouth BBS
Hi Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
We have recently completed a project…
We have recently completed a project outside of our normal area and can not thank the Plymouth branch enough. They were extremely helpful with extra material deliveries at short notice. Extra thanks goes to Julie at the Branch for helping with an online order and a much speedier delivery.
31 January 2026
Reply from Bradfords - Plymouth BBS
Hi Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Topsoils arrived the next day
Topsoils arrived the next day. Great service and prompt delivery
4 January 2026
Reply from Bradfords - Plymouth BBS
Hi Susan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very happy customer.
Very happy customer.
On time, very courteous driver, nothing was too much trouble 😊
2 January 2026
Reply from Bradfords - Plymouth BBS
Hi Glenda
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very quick service
26 November 2025
Reply from Bradfords - Plymouth BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to navigate website
Easy to navigate website. Great communication. Very friendly and helpful staff at Plymstock in Plymouth
29 October 2025
Reply from Bradfords - Plymouth BBS
Hi Nathan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using our website to be a easy process,
Thank you for your feedback regarding the helpful and friendly service provided in the branch,
We hope to see you again soon.
Kind Regards,
Katie
Great service
Delivered as requested. Text comes to say both out for delivery and now delivered. No one home, but items delivered to site in location requested. Could not ask for better service.
29 October 2025
Reply from Bradfords - Plymouth BBS
Hi Austen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great Customer service
30 September 2025
Reply from Bradfords - Plymouth BBS
Good Morning Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience from start to finish with your order,
Thank you for your kind words and feedback this is greatly appreciated,
We hope to see you again soon.
Kind Regards,
Katie
Helpful staff member who provided great…
Helpful staff member who provided great service
31 August 2025
Reply from Bradfords - Plymouth BBS
Good Afternoon Will
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful service with your order from start to finish
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Postcrete delivery
Delivery was quick and easy I had one issue with my delivery which was sorted out very fast and brilliant end result
3 September 2025
Unprompted review
Reply from Bradfords - Plymouth BBS
Good Morning Martyn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a quick and easy delivery service with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Rang up this morning to see if it was…
Rang up this morning to see if it was possible to get a lintel for the next day, thinking I had no chance, instead the lady said she would do her best to get it to me in the morning, this afternoon the lintel arrived, so no worries about it being here for the builders, thank you so very much for your help, I can now sleep tonight, thaks again Bradfords Plymouth,
31 July 2025
Unprompted review
Reply from Bradfords - Plymouth BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Plymouth BBS
Hi Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Customer service was good
Customer service was good. Delivery was good, but product was not so good.
The wood bent split
28 April 2025
Reply from Bradfords - Plymouth BBS
Good Morning Keith
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the product quality.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Your advert is annoying what ever guy…
Your advert is annoying what ever guy put that together and thought it was good should go help kier starmer destory the country why have you got a cheap version of gino decampo speaking ah yah funtastico go away won't be using bradfords for anything.
8 May 2025
Unprompted review
Reply from Bradfords - Plymouth BBS
Good Afternoon Mr Giles
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to our advert.
We will feed this back to our marketing team for reference against future advertising campaigns.
Kind Regards,
Sam
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