Overall, very easy to select and pay online and collect once notified. Competitive prices. The only reason it wasnt 5 stars was the collection process - having to collect a ticket from the counter,... See more
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Ordered online, easy to use web site and to create an account. Best price in the area by far. Kept informed on the delivery of my order. Delivery driver really polite and very helpful.
Great service Ordered online collected the following day, spoke to I think James on the phone who was very helpful with his knowledge about the product.
I have to write a review to mention how helpful and friendly all the staff are at the st Austell branch on each of my visits, 👏👏 bradfords you've got some great staff there.
Company replied
Company details
- #36 of 52 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #17 of 18 best companies in Insulation contractor
- #59 of 94 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Manfield Way, PL25 3HQ, St Austell, Cornwall, United Kingdom
- 01726 793279
4.7
Excellent
336 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
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Good from start to finish
Good from start to finish. Website easy to navigate, lady at the desk polite and helpful, man in the yard polite and helpful, even though it was a small purchase.
7 August 2024
Reply from Bradfords - St Austell BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - St Austell BBS
Good Afternoon Annette
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a excellent service from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
I order on line
I order on line, they ring me the next morning to confirm when delivery will be. To date, all my deliveries have been made as promised. Great service, great choice of goods.
6 August 2024
Reply from Bradfords - St Austell BBS
Good Afternoon AJ
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us for all your orders and have been happy with the delivery service provided,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Overall fine
The main thing that irritated me was the driver saying he couldn't crane the order to the side of my house which was accessible instead would leave it on the pavement/grass outside our front
door.... then as he was about to leave must have realised some of the order wasn't for me so opened up my order to get the bits he needed then left the pieces he moved loose on the path/parking
23 July 2024
Reply from Bradfords - St Austell BBS
Hi Ben
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
I have fed this back to the branch to see what we can do to improve the delivery service further.
Kind Regards,
Sam
Very easy to order online
Very easy to order online, grammar service arranging delivery, and easy trouble free delivery.
22 July 2024
Reply from Bradfords - St Austell BBS
Hi Emma
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Use Bradfords for a about 5 years good…
Use Bradfords for a about 5 years good pricing and swift delivery
22 July 2024
Reply from Bradfords - St Austell BBS
Hi Daniel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great all round experience.
Easy & clear to navigate online ordering Process, Delivery arrived on the day/time specified and driver was extremely helpful with the unloading exactly where required.
18 July 2024
Reply from Bradfords - St Austell BBS
Hi Raymond
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - St Austell BBS
Hi Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very friendly and helpful staff!
8 July 2024
Reply from Bradfords - St Austell BBS
Hi Jack
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good company to deal with very helpful.
I placed my order and got regular updates about its progresses, No problems.
8 July 2024
Reply from Bradfords - St Austell BBS
Hi Derek
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very impressed…… on-line ordering was…
Very impressed…… on-line ordering was easy, follow-up phone call by a member of staff was helpful in arranging delivery, and delivery was prompt, on schedule, and the driver was polite and helpful... will definitely use them again! Price was competitive too!
28 June 2024
Reply from Bradfords - St Austell BBS
Good Afternoon Melvyn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,
Thank you for your recommendation and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service and easy to order
From start to finish, ordering from Bradfords was so easy! Great communication from the store team regarding our delivery. Excellent service from delivery driver, who placed the order exactly where we wanted it. Thankyou Team Bradfords!
29 June 2024
Reply from Bradfords - St Austell BBS
Good Morning Leanne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - St Austell BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Ordered online and phoned by 9am the…
Ordered online and phoned by 9am the following morning to inform me that it was ready to be picked up. Excellent service. Thankyou
18 June 2024
Early morning delivery as requested and…
Early morning delivery as requested and helpful delivery driver
10 June 2024
Reply from Bradfords - St Austell BBS
Good Afternoon Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a helpful delivery service with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service and good prices.
16 June 2024
Reply from Bradfords - St Austell BBS
Hi Sean
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Adrian from the delivering depot called…
Adrian from the delivering depot called me 2 days before delivery to confirm a date and approximate time, also the order specifications.then received a text on the morning of the delivery great customer service.
16 June 2024
Reply from Bradfords - St Austell BBS
Hi Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to use website and very good prices
Easy to use website and very good prices helpful staff as I had to add to my order over the phone and fantastic delivery guys and they delivered the items to where I needed it much appreciated
Please keep it up
PJ.
14 June 2024
Reply from Bradfords - St Austell BBS
Hi PJ
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - St Austell BBS
Good Morning Brendan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved
We hope to see you again soon.
Kind Regards,
Katie
Excellent service and communications
9 June 2024
Reply from Bradfords - St Austell BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a excellent service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
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