Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... See more
Location
Switch locationCanal Road Industrial Estate, BA14 8RL Trowbridge, Wiltshire, GB
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See what reviewers are saying
Outstanding service. I replaced my daughters feather edge fence panels with those supplied by Bradford’s at Trowbridge. After 14months a number of the panels were cracked and broken. I sent in a comp... See more
Company replied
We ordered some sleepers from the Trowbridge store and they were delivered yesterday by Matt. Matt was absolutely brilliant, we had a tight driveway and limited space to put the sleepers but he mana... See more
Company replied
Easy to arrange and got a call to sort out time really quickly. We’ve had deliveries before from another building supplier who weren’t great but Bradfords driver was absolutely amazing and offered to... See more
Company details
- #38 of 54 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #19 of 19 best companies in Insulation contractor
- #58 of 95 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Canal Road Industrial Estate, BA14 8RL, Trowbridge, Wiltshire, United Kingdom
- 01225 712020
4.6
Excellent
287 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
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Reply from Bradfords - Trowbridge BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Everything was easy to order online…
Everything was easy to order on the website, but the only complaint was no delivery option for this item, so had to travel 60 miles round trip to collect. The Keylite windows flashing was hard to get hold of anywhere with a quick delivery so collection was the only option, so actually grateful it was a stock item! Apart from that a good experience!
22 April 2024
Reply from Bradfords - Trowbridge BBS
Good Afternoon Graeme
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, thank you for your feedback,
If there was else anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Great price
Great price, great communication and top quality. The items I needed where in stock, delivered when I needed them and saved me about 20% compared with other suppliers - what's not to like.
10 April 2024
Reply from Bradfords - Trowbridge BBS
Good Afternoon Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received great communication from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great Price and Service!
Great price on the bulk bags and free delivery over a certain amount. Quick delivery and a great service from the Trowbridge branch. Will definitely use again. Thank you!
6 April 2024
Reply from Bradfords - Trowbridge BBS
Hi Simon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service, great team
I’ve used Bradfords a few times now and they have always provided a great service and fast delivery, even if there was a problem with the order it was rectified the same day.
I will continue to use Bradfords for my ongoing home renovations.
29 March 2024
Reply from Bradfords - Trowbridge BBS
Hi Lee
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Trowbridge BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent helpful service as always…
Excellent helpful service as always from the Trowbridge branch
26 March 2024
Reply from Bradfords - Trowbridge BBS
Good Afternoon Haydn
Thank you for taking the time to leave us a review.
I am pleased to hear that you have received a excellent and helpful service with your all your orders placed with our Trowbridge branch,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Easy pick up friendly staff
1 April 2024
Reply from Bradfords - Trowbridge BBS
Good Morning SG
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us with your order for collection,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Trowbridge BBS
Good Morning Phillip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a good delivery service with your order,
Thank you for your feedback,
We hope to see you again soon.
Kind Regards,
Katie
Brilliant Company
Really good communications and a pleasure to deal with, friendly and polite.
The Driver, Peanut, was great and although I was out, the neighbours have told me that he was wonderful.
29 March 2024
Reply from Bradfords - Trowbridge BBS
Good Morning H Evans
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received good communication from start to finish with your order,
Thank you for your feedback regarding the delivery service provided with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Despite turning up only 10 minutes…
Despite turning up only 10 minutes before closing on a Bank Holiday weekend due to crazy traffic the guys couldn't have been nicer loading our materials for the planned loft conversion - Thanks
28 March 2024
Reply from Bradfords - Trowbridge BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Turn off at the mini roundabout before Lidl. Once you see the yard you have missed the entrance.
Online ordering and payment very easy. Staff at the depot were knowledgeable and very helpful.
25 March 2024
Reply from Bradfords - Trowbridge BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great customer service
Great customer service! Stealth with my situation so fast! Great set of workers!
21 March 2024
Reply from Bradfords - Trowbridge BBS
Good Afternoon Luke
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Trowbridge BBS
Good Afternoon Jennifer
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback regarding the delivery service provided with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
The drivers and the store manager are…
The drivers and the store manager are approachable and helpful.
13 March 2024
Reply from Bradfords - Trowbridge BBS
Hi Elizabeth
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
had everything I needed for flooring…
had everything I needed for flooring job at good price great quality wood aswell. Had couple of damaged cls rang as was replaced within the hour great customer service. Have used click and collect there aswell very quick. Will be my go to place from now on
17 March 2024
Reply from Bradfords - Trowbridge BBS
Good Morning Adam
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us with all your orders placed online,
Thank you for your feedback regarding the service received with your order in our Trowbridge branch,
This has been passed onto all involved,
We look forward to seeing you again soon ,
Kind Regards,
Katie
It was a seemless process
It was a seemless process, delivered on time in the right place, and the products were protected....and good value too!
13 March 2024
Reply from Bradfords - Trowbridge BBS
Good Morning Mr Gorton
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a seemless service from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Excellent delivery to front garden…
Excellent delivery to front garden avoiding all the daffodils!
3 March 2024
Reply from Bradfords - Trowbridge BBS
Hi Clive
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Delivery notification
It would be good to receive notice the day before for home delivery - only received notification email 1.5 hours before delivery this time. Delivery driver was very helpful though.
29 February 2024
Reply from Bradfords - Trowbridge BBS
Good Morning R Knee
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback regarding the delivery service provided this is greatly appreciated and help us to improve our services,
If there was anything else we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Prompt delivery and the driver was very…
Prompt delivery and the driver was very helpful with the postion of the delivered items.
13 February 2024
Reply from Bradfords - Trowbridge BBS
Good Morning Keith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful and prompt delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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