All very efficient…I had accidentally ordered the incorrect items but the driver took them away and returned the next day with correct items. Great service, no hassle. Thank you.
Company replied
Location
Switch locationCanal Road Industrial Estate, BA14 8RL Trowbridge, Wiltshire, GB
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See what reviewers are saying
As always staff are polite and helpful and this is also true of the staff worki g in the yard who are always polite/ helpful.its the main reason that i travel to Bradford even though i can mayby purch... See more
Company replied
Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... See more
Outstanding service. I replaced my daughters feather edge fence panels with those supplied by Bradford’s at Trowbridge. After 14months a number of the panels were cracked and broken. I sent in a comp... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Canal Road Industrial Estate, BA14 8RL, Trowbridge, Wiltshire, United Kingdom
- 01225 712020
4.5
Excellent
300 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb service!
Make an order and within 10 minutes a phone call to arrange delivery! Absolutely brilliant!
29 November 2023
Reply from Bradfords - Trowbridge BBS
Good Morning Danielle
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Trowbridge BBS
Hi Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Communication
Communication, helpfulness and seamless interaction between online, on the telephone and in the yard
29 October 2023
Reply from Bradfords - Trowbridge BBS
Hi Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Trowbridge BBS
Hi Gerry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Trowbridge BBS
Good Afternoon Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Extremely satisfied.
Extremely satisfied.
Very helpful with the delivery.
Had a text 1h before delivery.
Delivery driver very helpful.
10/10 Bradfords..
16 October 2023
Reply from Bradfords - Trowbridge BBS
Good Evening Warren
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with usand have received a very helpful delivery service with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reasonably priced and good quality…
Reasonably priced and good quality products. The sales team are friendly on the phone and accommodate the most convenient delivery times with no problems. Delivery drivers always place the goods considerately and do not require a signature which is perfect for me. Will be using Bradford's a lot from now on.
15 October 2023
Reply from Bradfords - Trowbridge BBS
Good Morning Sam
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,
Thank you for your kind words and feedback this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
The guy who delivered was polite and…
The guy who delivered was polite and helpful,put my gravel,where I requested no problem.
4 October 2023
Reply from Bradfords - Trowbridge BBS
Good Afternoon Yvonne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Amazing service in Trowbridge
I went to Bradfords (Trowbridge) to collect my fence panel and it wouldn't fit in my car. The guys at the store very kindly offered to deliver it to me and it was there within the hour (10 miles away from store). It's so rare to get service like that, everyone was super lovely - I would recommend to everyone :)
21 September 2023
Unprompted review
Reply from Bradfords - Trowbridge BBS
Good Morning Chrissy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience in our Trowbridge branch with your order and where happy with the service provided from start to finish with your order,
Thank you for your kind words and feedback, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great delivery service as always!
4 September 2023
Reply from Bradfords - Trowbridge BBS
Hi Lily
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent customer service
Very prompt delivery with text alert. I'd ordered the wrong gravel and they kindly delivered it a few days later. Great service. Thankyou!
26 August 2023
Reply from Bradfords - Trowbridge BBS
Good Afternoon Philippa
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a prompt delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Trowbridge BBS
Good Morning Gary
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with the delivery of your order,
We hope you enjoy your product and look forward to seeing you again soon.
Kind Regards,
Katie
They actually reviewed my order and…
They actually reviewed my order and spotted a mistake that avoided a lot of hassle and kept me updated on the delivery and provided options.
8 August 2023
Reply from Bradfords - Trowbridge BBS
Hi Katherine
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear that the branch is on the ball and spotted the mistake.
We hope to see you again soon.
Kind Regards,
Sam
Ordering was quick as was the delivery.
Ordering was quick as was the delivery.
Delivery man very efficient and put delivery where I asked. Polite and helpful.
18 August 2023
Unprompted review
Reply from Bradfords - Trowbridge BBS
Hi Nicola
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Always brilliant ..we love Bradfords
4 August 2023
Reply from Bradfords - Trowbridge BBS
Hi Neil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you very much for the kind words and we look forward to seeing you again soon.
Kind Regards,
Sam
Excellent service …
Excellent comunication from start to finish,
Every staff member i spoke too was polite and accommadating
Recieved tx to inform me of delivery window and drivers name,
Items arrived without any issues.
Cannot fault.
10 August 2023
Reply from Bradfords - Trowbridge BBS
Hi Christopher
I am pleased to see that you have had a positive experience with us!
Thank you very much for the kind words and we hope to see you again soon.
Kind Regards,
Sam
Good service
Very courteous and prompt with the delivery. Gravel and timber were what we wanted.
9 August 2023
Reply from Bradfords - Trowbridge BBS
Hi Ruth,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and your delivery was nice and prompt,
We hope to see you again soon.
Kind Regards,
Thank you,
Joe.
Competitive price and quick delivery
26 July 2023
Reply from Bradfords - Trowbridge BBS
Good Afternoon DE
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service!
31 July 2023
Reply from Bradfords - Trowbridge BBS
Hi Nico,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
First class delivery
First class delivery, on time as informed. Delivery driver was very polite and helpful, could not fault him
30 July 2023
Reply from Bradfords - Trowbridge BBS
Good Afternoon Mr Furlong
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a poliet and helpful delivery service with your order,
Thank you for your kind words and feedback, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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