Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... See more
Location
Switch locationCanal Road Industrial Estate, BA14 8RL Trowbridge, Wiltshire, GB
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See what reviewers are saying
Outstanding service. I replaced my daughters feather edge fence panels with those supplied by Bradford’s at Trowbridge. After 14months a number of the panels were cracked and broken. I sent in a comp... See more
Company replied
We ordered some sleepers from the Trowbridge store and they were delivered yesterday by Matt. Matt was absolutely brilliant, we had a tight driveway and limited space to put the sleepers but he mana... See more
Company replied
Easy to arrange and got a call to sort out time really quickly. We’ve had deliveries before from another building supplier who weren’t great but Bradfords driver was absolutely amazing and offered to... See more
Company details
- #37 of 53 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #18 of 18 best companies in Insulation contractor
- #58 of 95 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Canal Road Industrial Estate, BA14 8RL, Trowbridge, Wiltshire, United Kingdom
- 01225 712020
4.6
Excellent
287 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Very prompt delivery with text alert. I'd ordered the wrong gravel and they kindly delivered it a few days later. Great service. Thankyou!
26 August 2023
Reply from Bradfords - Trowbridge BBS
Good Afternoon Philippa
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a prompt delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Trowbridge BBS
Good Morning Gary
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with the delivery of your order,
We hope you enjoy your product and look forward to seeing you again soon.
Kind Regards,
Katie
They actually reviewed my order and…
They actually reviewed my order and spotted a mistake that avoided a lot of hassle and kept me updated on the delivery and provided options.
8 August 2023
Reply from Bradfords - Trowbridge BBS
Hi Katherine
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear that the branch is on the ball and spotted the mistake.
We hope to see you again soon.
Kind Regards,
Sam
Ordering was quick as was the delivery.
Ordering was quick as was the delivery.
Delivery man very efficient and put delivery where I asked. Polite and helpful.
18 August 2023
Unprompted review
Reply from Bradfords - Trowbridge BBS
Hi Nicola
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Always brilliant ..we love Bradfords
4 August 2023
Reply from Bradfords - Trowbridge BBS
Hi Neil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you very much for the kind words and we look forward to seeing you again soon.
Kind Regards,
Sam
Excellent service …
Excellent comunication from start to finish,
Every staff member i spoke too was polite and accommadating
Recieved tx to inform me of delivery window and drivers name,
Items arrived without any issues.
Cannot fault.
10 August 2023
Reply from Bradfords - Trowbridge BBS
Hi Christopher
I am pleased to see that you have had a positive experience with us!
Thank you very much for the kind words and we hope to see you again soon.
Kind Regards,
Sam
Good service
Very courteous and prompt with the delivery. Gravel and timber were what we wanted.
9 August 2023
Reply from Bradfords - Trowbridge BBS
Hi Ruth,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and your delivery was nice and prompt,
We hope to see you again soon.
Kind Regards,
Thank you,
Joe.
Competitive price and quick delivery
26 July 2023
Reply from Bradfords - Trowbridge BBS
Good Afternoon DE
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service!
31 July 2023
Reply from Bradfords - Trowbridge BBS
Hi Nico,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
First class delivery
First class delivery, on time as informed. Delivery driver was very polite and helpful, could not fault him
30 July 2023
Reply from Bradfords - Trowbridge BBS
Good Afternoon Mr Furlong
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a poliet and helpful delivery service with your order,
Thank you for your kind words and feedback, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service & great prices!!
Great service and very competitive pricing. Delivery was prompt (earlier than expected) and the driver was superb! Will be using again for future work / projects.
25 July 2023
Reply from Bradfords - Trowbridge BBS
Hi Kevin,
Thank you for taking the time to leave us a review.
I am pleased your service levels were to a high standard,
We hope to see you again soon.
Kind Regards,
Joe.
Simple to order delivery quick and…
Simple to order delivery quick and friendly helpful delivery driver. Competitive prices. Called me to let me know when delivery would be and let’s you know about an hour before delivery is due! Will definitely use again. Thanks.
25 July 2023
Reply from Bradfords - Trowbridge BBS
Hi Kerry,
Thank you for taking the time to leave us a review.
I am glad all of our communications were good and that your driver was helpful,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Trowbridge BBS
Hi Sophie
Thank you for taking the time to leave us a review.
I am pleased to hear our driver represented the company well,
We hope to see you again soon.
Kind Regards,
Joe.
The right materials, on time
The materials were exactly what I needed and arrived in time, delivered by a cheerful and helpful driver
6 July 2023
Reply from Bradfords - Trowbridge BBS
Hi Jeremy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always good to hear our drivers are out there providing good service and are happy to do so.
We hope to see you again soon.
Kind Regards,
Sam
Was easy to order and pay on line
Was easy to order and pay on line. They rang two days after as it was the weekend. To confirm my order. They kept me up to date as to when it would arrive. I received a text in the morning to say it would be with me by 8- 11. 7.45 it arrived. So very happy as my project is now finished. I can sit back and enjoy. 🙂
14 July 2023
Reply from Bradfords - Trowbridge BBS
Good Afternoon Karen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience placing your order online with us and are happy with the service provided from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good overall experience so far!
Easy to order, prompt call from local branch for delivery date to suit us, not yet delivered so can't comment but so far a very good experience.
12 July 2023
Reply from Bradfords - Trowbridge BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear the branch is on the case with quick communication.
Kind Regards,
Sam
Good price and product
Very pleased with my purchase good quality great price and good customer services will defo use again
9 July 2023
Reply from Bradfords - Trowbridge BBS
Hi Kenneth,
I am pleased to see that you have had a positive experience with us! So glad to see we ticked all the boxes.
We hope to see you again soon.
Kind Regards,
Sam
Great product and price
Great product and price, easy checkout and delivered promptly and safely.
8 July 2023
Reply from Bradfords - Trowbridge BBS
Hi Sue,
Thank you for taking the time to leave us a review.
We are glad everything went well from start to finish,
We hope to see you again soon.
Kind Regards,
Joe.
Great prices and quick turn around for…
Great prices and quick turn around for delivery of sleepers.local depo were great with passing info onto driver.
Amazing will use again.
1 July 2023
Reply from Bradfords - Trowbridge BBS
Good Morning Mr Ball
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Trowbridge branch from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We look forward to seeing you again soon,
Kind Regards,
Katie
Basically the procedure was hassle free
Basically the procedure was hassle free from the moment I ordered. The driver did a fantastic job getting down the narrow lane to our cottage and then placed the concrete blocks in the most convenient place for us to be able to get our cars into the drive.
3 July 2023
Reply from Bradfords - Trowbridge BBS
Hi Mrs Rosie,
Thank you for taking the time to leave us a review.
I am so pleased everything went well on your order,
We hope to see you again soon.
Kind Regards,
Joe.
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