Easy online order, kept informed of delivery day and estimated time, then on the day received a more accurate time. Delivery came early in the timeframe. Professional driver/operator that placed the t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We bought everything needed to refit our bathroom from Bradfords in Yeovil, great service from James in the showroom he was very helpful, everything arrived quickly, quality of everything supplied wa... See more
Company replied
Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... See more
Company replied
I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
100 Hendford Hill, BA20 2RF, Yeovil, Somerset, United Kingdom
- 01935 423311
4.7
Excellent
335 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order
Easy to order, delivered on time free of charge by a polite and friendly person
2 February 2024
Reply from Bradfords - Yeovil BBS
Hi Andy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service - but not the best price.
Excellent service - but disappointed I wasn't offered a discount on some large heavy STS fire proof boards that I loaded onto my trailer and collected myself - thus saving on the cost of carriage and transportation for an eligible free delivery by Bradford's to a location address where you lorries would have had difficult access.
2 February 2024
Reply from Bradfords - Yeovil BBS
Hi Mr Sketchley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us despite not receiving the desired discount.
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Good Morning Mr Cook
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process and where happy with the service provided from start to finish with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Good Morning Mr Taylor
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Good service an friendly helpful staff
28 January 2024
Reply from Bradfords - Yeovil BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great all round service
24 January 2024
Reply from Bradfords - Yeovil BBS
Hi Los
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great people and decking.
Great people, really helpful in my DIY project. Fed up with the constant email asking how my experience was though. I've made several purchases as the project went on so now seem to get three emails a day. Would have been 5* if it wasnt for the constant 'youve got stuff in your basket' and 'rate your experience'.
8 January 2024
Reply from Bradfords - Yeovil BBS
Hi Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We apologise for all of the emails that have been sent to your regarding your orders and asking to review the service. I will feed this back to the web team to look into.
Kind Regards,
Sam
Fast delivery.
I placed 2 separate orders online on Saturday and Sunday but they delivered them both on the Tuesday morning which was good. I received a phone call on the Monday morning to verify both orders and to check when I required delivery. I like the fact there's no delivery charge for small orders and I didn't have to bulk buy anything. The delivery was carried out quickly and respectfully and all the items were good quality.I will definitely use Bradford's again for building materials i require.
6 January 2024
Reply from Bradfords - Yeovil BBS
Good Morning Sharon
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a high level of customer service from start to finish with your order,
Thank you for your recommendation and feedback this has been passed onto all involved with your order
We look forward to seeing you again soon
Kind Regards,
Katie
They go the extra mile to help !
14 December 2023
Reply from Bradfords - Yeovil BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Yeovil Branch,
Thank you for your feedback this has been passed onto the team ,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Good Morning Juliette
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Excelent service
11 December 2023
Reply from Bradfords - Yeovil BBS
Good Morning Mrs Austin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Hi Keith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Driver was helpful
12 November 2023
Reply from Bradfords - Yeovil BBS
Hi Sean
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always good to hear that the drivers are out there going the extra mile.
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Hi Dawn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Overall very good system and service
Easy to use web page , ordering simple and well set up . Good communication re delivery date via phone call to me. Delivery driver phoned to say 30/40 mins away and carried out delivery quickly , safely and with a smile
8 October 2023
Reply from Bradfords - Yeovil BBS
Hi Roger
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always great to hear that everything went well from start to finish.
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Hi Lawrence
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Good Afternoon Patricia
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great customer service
Great customer service, ballast looks good quality and the delivery driver Darren was extremely helpful and placed jumbo bag with precision leaving enough room to still use the driveway.
5 September 2023
Reply from Bradfords - Yeovil BBS
Good Morning Tim
Thank you for taking the time to leave us a review.
I am happy to hear that you received a helpful and friendly service from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.