Shaun was on time and very polite and endeavoured to off load my delivery as close as he could to make my job easier. Shifting 1000litres of topsoil approx 20 metres and up 3 lots of steps was rather... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bradford’s have a great choice and great prices. I’m doing a large fencing job and Amy contacted me to make sure my order quantities were correct as they seemed a little excessive. Thanks Amy for d... See more
Company replied
Great prices on most items - convenient to be able to order almost everything from one place. Very happy with the quality of the goods on arrival. Delivery was great, lovely guy. Communication via... See more
Company replied
Bradfords St Austell is a fantastic branch. They are always so helpful and welcoming. They go the extra mile in their customer service, which really unusual for building merchants. They will alwa... See more
Company replied
Company details
- #38 of 54 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #16 of 19 best companies in Insulation contractor
- #60 of 96 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Hendford Hill 96, BA20 2QR, Yeovil, United Kingdom
- customer.service@bradfords.co.uk
- bradfords.co.uk
4.6
Excellent
14k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Reply from Bradfords
Hi Mr King,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords
Hi James
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Efficient and reasonably priced
Efficient and reasonably priced. No waiting around when it came to collection.
16 June 2026
Reply from Bradfords
Hi Rory,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Delivery was 3 days before arrangement
Delivery was 3 days before arrangement
No one was on site and had customer on the phone not happy with the situation
23 June 2026
Reply from Bradfords
Good Morning Mr Taylor
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam M
Reply from Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords
Hi Cindy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Staff friendly and very helpful
Very helpful staff. Had ordered the wrong size but this was quickly exchanged
22 June 2026
Reply from Bradfords
Hi Duncan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords
Hi William
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords
Hi Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Really easy website and great products
Really easy website and great products.
Admin and delivery services are very friendly and professional.
22 June 2026
Reply from Bradfords
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Why go anywhere else
Order was simple. Delivery was on time. The driver was very helpful and polite, could not ask for anything more.
22 June 2026
Reply from Bradfords
Hi Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords
Hi Alys
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
All you could want executed
All I requested in stock and delivered free within time scale.The delivery driver very friendly and placed my order where I required it to be placed.
21 June 2026
Reply from Bradfords
Hi Derek
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Delivery driver was great,but ordered…
Delivery driver was great,but ordered Sunday night didn't get it till thursday4pm
21 June 2026
Reply from Bradfords
Good Morning Dean
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to delivery lead times not quite meeting your expectation.
I apologise greatly for these issues and for any inconvenience this may have caused you.
Due to seasonal demands some lead times are slightly extended in certain areas.
Kind Regards,
Sam M
Ordering was easy but ordered 5 x 4.8…
Ordering was easy but ordered 5 x 4.8 metre and received 5 x 4.5 plus the odd length to make up the 24 metres. Delivery was as detailed and member of staff very friendly and polite.
21 June 2026
Reply from Bradfords
Hi Tom
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Reply from Bradfords
Hi Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service from Bradfords
Ordered a planer a week ago, has been paid for but no contact since, emailed bradfords twice who said they have contacted the supplier and they would be getting in touch, then it turned up out of the blue.
26 June 2026
Unprompted review
Reply from Bradfords
Good Morning Mr Clayton,
Thank you for taking the time to leave us a review.
I am saddened to see that your experience was so negative with us due to one of our trusted suppliers
Again, I apologise greatly for these issues and for any inconvenience this may have caused you.
The supplier who delivers on our behalf will receive the feedback of your two reviews so as to avoid this issue next time.
Kind Regards,
Sam M
Above and beyond quality service.
I called up my local branch(Newton abbot) and enquired about some grey gravel for my permeable paving, sadly they could not help me as they didn’t have any in stock but Natalie was kind enough to search the other branches and she told me plymton has some and i should try them.
I called up the plymton branch and I was greeted on the phone by a lovely girl called Chelsea who couldn’t of been more helpful. She sourced what I needed and arranged a delivery for me straight to my house, even though I loved 20 mile away.
She also said she could email a picture of the gravel they have to make sure it was the right one before ordering.
Thanks so much Chelsea was a pleasure dealing with you.
Chelsea is a credit to your company.
Thank you
Damien
25 June 2026
Unprompted review
Reply from Bradfords
Hi Damien
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
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