Shaun was on time and very polite and endeavoured to off load my delivery as close as he could to make my job easier. Shifting 1000litres of topsoil approx 20 metres and up 3 lots of steps was rather... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bradford’s have a great choice and great prices. I’m doing a large fencing job and Amy contacted me to make sure my order quantities were correct as they seemed a little excessive. Thanks Amy for d... See more
Company replied
Great prices on most items - convenient to be able to order almost everything from one place. Very happy with the quality of the goods on arrival. Delivery was great, lovely guy. Communication via... See more
Company replied
Bradfords St Austell is a fantastic branch. They are always so helpful and welcoming. They go the extra mile in their customer service, which really unusual for building merchants. They will alwa... See more
Company replied
Company details
- #38 of 54 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #16 of 19 best companies in Insulation contractor
- #60 of 96 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Hendford Hill 96, BA20 2QR, Yeovil, United Kingdom
- customer.service@bradfords.co.uk
- bradfords.co.uk
4.6
Excellent
14k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Very easy to order online
Very easy to order online. The delivery driver was really helpful and polite. Overall very satisfied
22 June 2026
Reply from Bradfords
Hi Mr Warne,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
I was very disappointed with the office
I was very disappointed with the office side of things I order on line on the 17th June got a confirmation email with no delivery date it said 4 to 5 days that fine ,the on Monday 22nd I thought I had still no delivery time so I email to ask when was delivery I got a email back to say today no time ,after lunch I got a massage to say 14.30 to 15.30 the the driver rang about 15.00 to say here was near which was great and he was very good with the unloading of my decking it would been nice to know a delivery date not just turn up
17 June 2026
Reply from Bradfords
Hi Mr Snook.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a generally positive experience with us.
This has been fed back to the branch to see what they could do to improve our service.
Kind Regards,
Sam M
Great Company to Do Business With
Easy online ordering, great customer service and friendly team when I arrived to do collection. Found prices to be fair too.
16 June 2026
Reply from Bradfords
Hi Derrick,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords
Hi Steven.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
A prompt and well performed delivery.
A prompt and well performed delivery.
Always ready to help the amateurs.
17 June 2026
Reply from Bradfords
Hi Mr Barnett,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Excellent service
Excellent service and ultra fast delivery. I put my order in early morning and it was delivered by lunchtime. My only complaint is that the timber i had delivered was very bent and not straight and when your paying a lot of money for timber i expect the staff to take more care on choosing timber for the customers.
16 June 2026
Reply from Bradfords
Hi Malcolm
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Apologies for the bent timber, please let us know when you see us next time and we can ensure it doesn't happen again.
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords
Hi Andrew,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam M
Reply from Bradfords
Hi Anthony,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
excellent service delivered to Northern…
excellent service delivered to Northern Ireland next day.
16 June 2026
Reply from Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Quick and efficient service.
16 June 2026
Reply from Bradfords
Hi Mrs Herbert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords
Hi Mr Jenkins,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam M
Ordered competitively priced fence…
Ordered competitively priced fence posts online and collected locally. Faultless friendly service. Thank you.
15 June 2026
Reply from Bradfords
Hi Mike,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Delivery was quick
Delivery was quick . The driver was polite. professional and helpful. A good experience.
15 June 2026
Reply from Bradfords
Hi Helen.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords
Hi Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords
Hi Ross
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
A very good value and specification compressor
A very good compressor, the inside of the tank had no rust whatsoever . Had a bad experience last month from a supplier where the NEW compressor was riddled with deep set rust . The compressor was the same specification and half the price !
15 June 2026
Reply from Bradfords
Hi Nicholas
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!
Kind Regards,
Sam
I ordered a shed through Bradfords…
I ordered a shed through Bradfords Building Supplies (Order #000265378) which was delivered directly by their supplier, Power Sheds. It arrived in a shocking condition. Multiple main timber walls and the window frames arrived covered in severe white mould and deep black fungal spores.I immediately took 16 photos and emailed customer service at 11:11 AM on delivery day. Because I had a build crew ready, I assembled the unaffected floor and healthy panels to protect them from the weather. Wiping the mould didn't work—the black mould has deeply stained the wood grain.Despite clear photographic evidence of a supplier error, Bradfords and Power Sheds have completely refused to offer a partial refund or price reduction to cover the heavy chemical treatments and labor required to fix their mess. Their customer service agent, Sam, tried to claim that because I started building the uncompromised panels, I have 'accepted' the damaged goods. This is completely wrong under the UK Consumer Rights Act 2015.Bradfords are happy to take your money, but if their supplier sends you damaged, mouldy goods, they will dig their heels in and leave you stranded. Avoid buying sheds from them.
If i could give no stars i would ive been going back and forth for days.
30 May 2026
Unprompted review
Reply from Bradfords
Good Morning Mrs Edwards,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
This is under further review, and we will look to get back to you in the timeline stated in your previous correspondence,
Kind Regards,
Sam M
Excellent service from customer support…
Excellent service from customer support to tack down a missing item and send a replacement along with a refund as well, I can't fault them and would highly recommend them
12 June 2026
Unprompted review
Reply from Bradfords
Hi John,
Thank you very much for taking the time to leave us a review!
Thank you for your continued patience while we resolved the issue for you and look forward to you shopping with us again.
Kind Regards
Sam
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