BraForMe Reviews 

Stupidly I ignored the reviews and ordered £180 worth of bras. It says that they despatch within 5 days on 48 hour delivery service. I don't live in the UK so needed this order to arrive within a one week timeframe. I ordered 5 days in advance of arrival and notified the company by email of my limited time to accept delivery.
I'm about to leave UK so too late to get my order which has still not been despatched after 8 days. I have emailed the company twice in last few days to notify them of my dilemma but they are not responding.
Would recommend never ordering from a company that doesn't even have a phone number to make contact. Stupidly I have and now regret it.
I now have a battle to get my money refunded (Which of course was taken in full on day of placing the order)
Could all just be a scam even.

Great bras, great price , perfect fit. My only gripe was that dispatch and delivery took longer than advertised will buy more in the future

Excellent service and lovely underwear. Will definitely use again.

The bra I ordered was £13 cheaper then everybody else plus free delivery, plus absolutely excellent service and quick delivery and constant updates on the delivery, would definitely order again 10/10

Easy site to use especially as i know which make and style I wear. Bras arrived quickly.
Appreciated the discount as bras can be expensive.

Good value for well known brands. However I don’t think I’d order again because they took a very long time arrive and when I tried to contact them they didn’t respond so I began to worry that it was not a legitimate company. It was only when I wrote this in an email and an instagram message that the bras were suddenly delivered.

My original order never arrived on time plus it was the wrong size. After messaging I finally got through to someone who knew what she was doing. She assured me my order would arrive asap. It still took a week!

I placed an order with them only for them to email me days later saying due to a stock error the item I ordered was unavailable. They asked if I wanted something different which I initially agreed to, but they never responded. Due to the amount of time it took I ended up having to order what I wanted from another brand, I contacted them for a refund and they still haven’t responded. And they don’t have a live chat option or someone to call and I can’t even cancel the order. So frustrating !!

I have had a good experience and my wife loves both sets I have got her. They look great on her as well!

I loved my purchase overall. However, one of the items arrived without any tags or additional protective packaging, which made me question whether it was actually new.

I chose not to return it, as the styles are difficult to find. I washed it and decided to keep it.

Order did not arrive. Refund received

I ordered a vest top for under a dress for a wedding, which was taking place on 8th June. I ordered it from Braforme on 2nd June as they stated Track 48 delivery, which gave plenty of time for it to arrive. It took more than 10 days to arrive. I needed to send it back as it was no longer of use to me. I sent it back on 20th June. However, I waited for a refund until 26th July, despite numerous emails asking about where the refund was - each one being totally ignored. Disgraceful customer service. Would not buy anything from them or recommend them to anyone. !!

The website implies speedy delivery but it took nearly 3 weeks for the bras to arrive. When they did arrive, the bras were great. So factor in the delay when ordering.

3 weeks for a refund! Unacceptable!

I was all set to give one star as the customer service is sadly lacking. I ordered two items on 3rd July and waited a week before enquiring about the status of my order. I contacted the company four times before they finally replied on 17th July apologising for the delay and lack of contact. When you have spent nearly £140 and payment has been taken straight away I think a 2 week delay is too long. It shows a lack of common courtesy especially as on their website they claim that they offer excellent customer service - ‘dealing with queries quickly, smoothly and with a smile.’
This is such a shame as they offer a great selection of bras at competitive prices and a lot of helpful information on the website. I’m afraid I won’t be ordering again any time soon unless they sort out their customer service. It shouldn’t be difficult- just keep the customer informed and don’t ignore their emails!

Brought from them before. Easy to find what I was looking for.

Straightforward website. Excellent choice and good range of offers.

I didnt recieve all my order.Still a bra short.....

Ordered bikinis 10 days before I am due to go on holiday, paid for next day delivery and I now go on holiday tomorrow and they have not been delivered!!! Absolutely appalling service.

Edit: Passed the 14 days for refund window with Debenhams - still chasing a refund on the two bras that were sent back.

Great selection of bras but they don’t arrive for ages… it’s only after they’ve been repeatedly chased or I’ve put a claim through that something happens.

My first order was through BraForMe and I wouldn’t use again. Frustratingly I have ended up ordering through BraForMe without realising a second time (through Debenhams) and the order I paid to have in 48hours arrived incomplete 18 days later…

Now I have to chase the missing bra and a refund. Wish me luck….