Although I didn't get my order, I was pleased that once I made contact to chase up why it had taken so long, they told me the issue and realised that there wasn't time for me to get it for when it was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having lost weight I am finding it quite difficult to buy a bra that fits. Perhaps buying it online wasn't the best option. I kept the first bra I received and wore it, but it became evident that it w... See more
Company replied
FINALLY! A quality J size bra I’ve ordered online since the closing down of my local Debenhams that actually fits perfectly, holds me up firmly and looks so nice. The styles online are beautiful and I... See more
Company replied
Great prices and good variety of hard-to-find pieces (in my hard-to-find sizes)! Easy navigation on the website made for a pleasant shopping experience, and prompt shipping got my picks into my hands... See more
Company replied
Company details
Written by the company
We are a leading online retailer of premium lingerie, proudly partnering with renowned brands such as Fantasie, Freya, Wacoal, PrimaDonna, Marie Jo, Wonderbra, Sloggi, and many more. We’ve built a strong reputation for offering competitive prices and delivering personable, attentive customer service. Our priority is to ensure every customer enjoys a simple, seamless, and positive shopping experience. Whether you’re new to our store or a returning customer, your satisfaction is our goal—and your feedback helps us improve and grow. Sign up to our newsletter on our website to be the first to hear about new arrivals, exclusive offers, and seasonal sales. We offer FREE UK delivery on all orders, and our main review platform is Reviews.io.
Contact info
Unit 16, Rockhaven Park, SN2 8BB, Swindon, United Kingdom
- info@braforme.com
- braforme.com
3.7
Average
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service easy and profissional.
Service easy and profissional.
Love my lingerie.
11 September 2026
Unprompted review
Reply from BraForMe
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found our service easy and professional, and that you’re loving your new lingerie.
We really appreciate your kind feedback and support. Thank you for choosing BraForMe!
Great service - but speed up your refunds!
Having lost weight I am finding it quite difficult to buy a bra that fits. Perhaps buying it online wasn't the best option. I kept the first bra I received and wore it, but it became evident that it was too big as the straps kept falling down. I had to make it smaller myself. I then ordered bras that I thought would fit me better - to no avail. I cannot fault the speed in which the orders came through, but having to wait up to 3 weeks for a refund isn't really acceptable.
14 September 2026
Unprompted review
Reply from BraForMe
We’re very sorry that you experienced a delay with your refund, and we completely understand your frustration.
Following the warmer weather and peak holiday season, we experienced an unexpected increase in order volumes, including a significant rise in returns. As we sell intimate products, every returned item must undergo enhanced hygiene and quality checks before a refund can be approved and processed.
As a small independent business, our returns team has been working tirelessly to process returns as quickly as possible. We sincerely apologise that this resulted in your refund taking longer than expected, and we appreciate your patience and understanding.
Only place I can buy a bra in a 36ll…
Only place I can buy a bra in a 36ll just wish you would make more colour options but great bra for extra large chest
5 September 2026
Unprompted review
Reply from BraForMe
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’ve found a great-fitting bra in your 36LL and that you’re so pleased with the support it provides.
We really appreciate your feedback regarding the colour options and will certainly take this on board. It’s wonderful to know you’ve found a bra that works well for your fuller bust. Thank you for choosing BraForMe!
Good efficient delivery
Good efficient delivery, however fit of bra not as good as other style purchased. Rubs in 2 places. Hoping it’s softer when washed a few times. Similar style from same make fits well.
18 September 2026
Unprompted review
Reply from BraForMe
Thank you for your feedback. We’re pleased to hear that your order was delivered efficiently, although we’re sorry to hear that the fit of this particular bra hasn’t been as comfortable as the other style you purchased.
It may simply be that this particular style or fit isn’t quite as suitable for you. If you reach out to our customer service team, we’ll be happy to offer some fit advice and see if we can help you find a more comfortable option.
Great products
Great products, good communication about the delivery etc. really pleased.
31 August 2026
Unprompted review
Reply from BraForMe
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’re pleased with your products and that you found our communication throughout the delivery process helpful.
It’s wonderful to know you’re really pleased with your experience. Thank you for choosing BraForMe and for your lovely feedback!
Reply from BraForMe
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’re happy with the quality of our products, our prices and the fast delivery.
We really appreciate your kind feedback and support. Thank you for choosing BraForMe!
Great competitive prices
Great competitive prices. Wonderful choice. My order was processed quickly, informed me well & it arrived promptly.
25 August 2026
Unprompted review
Reply from BraForMe
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you were pleased with our competitive prices and wonderful choice.
It’s great to know that your order was processed quickly, that our communication kept you well informed, and that your order arrived promptly. Thank you for choosing BraForMe and for your lovely feedback!
Although I didn't get my order
Although I didn't get my order, I was pleased that once I made contact to chase up why it had taken so long, they told me the issue and realised that there wasn't time for me to get it for when it was needed. This honesty was appreciated. They therefore cancelled the order before it was despatched. I'm hoping to order again when I have more time and praying there aren't any delays next time .
9 September 2026
Unprompted review
Reply from BraForMe
Thank you for your lovely feedback. We’re sorry that we weren’t able to get your order to you in time on this occasion, but we’re pleased that you appreciated our honesty and communication once you contacted us.
We completely understand the importance of receiving an order when you need it, and we’re sorry that the delay meant we had to cancel it before dispatch. We really appreciate your understanding and hope to welcome you back when you have a little more time, so we can provide you with the smooth experience you deserve.
No problem with service
No problem with service
Bra was too small so had to go back
11 September 2026
Unprompted review
Reply from BraForMe
Thank you for your feedback. We’re pleased to hear that you had no problems with our service. We’re sorry the bra was too small and had to be returned, but we hope we can help you find the perfect fit next time!
Reply from BraForMe
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found ordering easy and that your delivery was prompt.
We really appreciate your kind feedback and support. Thank you for choosing BraForMe!
Good website but unfortunately I did…
Good website but unfortunately I did not receive the bra I actually ordered, arranging the return went smoothly. The refund took a while to get processed but I have now received the refund.
1 September 2026
Unprompted review
Reply from BraForMe
Thank you for your feedback. We’re sorry that you received the incorrect bra and that your refund took longer than expected. We’re pleased to hear that arranging the return was straightforward and that you have now received your refund.
We sincerely apologise for the inconvenience caused and appreciate your patience and understanding
It took over a week for my order to be…
It took over a week for my order to be dispatched. It was only when I sent an email that 12 hours later I received the dispatch notification.
Beware if you’re returning items, as it apparently can take up to 21 days to receive a refund!
31 August 2026
Unprompted review
Reply from BraForMe
We’re sorry to hear that you were disappointed with your experience.
We do our best to ensure all orders are dispatched as quickly as possible, although dispatch times can vary depending on stock levels and the individual brand. Our dispatch timeframes are displayed on each product listing underneath the size selection, with some items taking up to 7 business days to dispatch, excluding weekends and bank holidays. We’re sorry if this timeframe was not clear when your order was placed.
We’re also very sorry that you experienced a delay with your refund. Following the warmer weather and peak holiday season, we experienced an unexpected increase in order volumes, including a significant rise in returns. As we sell intimate products, every returned item must undergo enhanced hygiene and quality checks before a refund can be approved and processed.
As a small independent business, our returns team has been working tirelessly to process returns as quickly as possible. We sincerely apologise that this resulted in your refund taking longer than expected.
Once an order has been dispatched, tracking details are emailed to the customer so they can follow the delivery progress.
Good customer service.
I had a positive experience with this company. I ordered a swimsuit. It was delivered very quickly. I liked the item very much and have kept it.
I also ordered two items from Debenhams, which I now realise is DBZ Marketplace. (I shall write a review for them). These items were to be dispatched by BraForMe.
Delivery was much slower. I also needed to return them. I heard nothing from Debenhams so contacted BraForMe directly. Customer Services at BraForMe were fantastic. You get to exchange emails with real people, not the computer generated messages that you get from Debenhams that are no help at all.
I would have no hesitation in using BraForMe again but only directly through their own site, rather than a market place. Their own site was cheaper in this instance anyway.
Many thanks.
10 September 2026
Unprompted review
Reply from BraForMe
Thank you so much for your fantastic 5-star review and for taking the time to share your experience with us. We’re delighted to hear that you were pleased with your swimsuit, our delivery service, and especially the support you received from our Customer Service team.
We’re also really pleased to hear that you would be happy to order from BraForMe directly again. We truly appreciate your kind comments about our team and the personal service we provide.
Just as a small note, any feedback relating specifically to your Debenhams/DBZ Marketplace experience would be best placed on the Debenhams feedback page, as this review page is intended for feedback on the service provided directly by BraForMe.
Thank you again for your lovely review and for choosing BraForMe!
Quick delivery
Quick delivery, easy website to order from and great choice for smaller people with larger requirements
5 September 2026
Unprompted review
Reply from BraForMe
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found our website easy to order from and that your delivery was quick.
It’s wonderful to know that you’re pleased with the range we offer, especially for smaller frames with fuller bust requirements. Thank you for choosing BraForMe and for your lovely feedback!
Easy to order and cheaper than other…
Easy to order and cheaper than other sites for my Fantasie swimsuit.
Arrived on time and well packaged .
25 August 2026
Unprompted review
Reply from BraForMe
hank you so much for your fantastic 5-star review! We’re delighted to hear that you found our website easy to order from and that you were pleased with the price of your Fantasie swimsuit.
It’s wonderful to know that your order arrived on time and was well packaged. Thank you for choosing BraForMe and for taking the time to share your lovely feedback!
Excellent service
Excellent service, returns easy and sorted quickly and easily
9 September 2026
Unprompted review
Reply from BraForMe
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found our service excellent and that your return was easy and handled quickly and smoothly.
We really appreciate your kind feedback and support. Thank you for choosing BraForMe!
Terrible customer service wouldn’t buy…
Terrible customer service wouldn’t buy from them again
4 September 2026
Unprompted review
Reply from BraForMe
We’re sorry to hear that you were unhappy with your experience. We pride ourselves on providing excellent customer service and are disappointed that we did not meet your expectations on this occasion.
Following an investigation into the delivery, the courier’s tracking information confirms that the parcel was delivered to your property. Unfortunately, no specific delivery instructions or safe place had been provided to the courier in advance.
As the tracking had updated to advise that delivery was taking place that day, the courier delivered the parcel to the property as normal rather than to a specific safe place.
We appreciate that this may not have been the outcome you expected, but the delivery was completed in accordance with the information and instructions available to the courier at the time.
BraForMe is very efficient
BraForMe is very efficient to deal with. It's paperless returns system works very well and refunds are paid as promised. Although my order didn't fit I look forward to buying from the company in future.
1 September 2026
Unprompted review
Reply from BraForMe
Thank you so much for your lovely feedback. We’re delighted to hear that you found BraForMe efficient to deal with and that our paperless returns system worked well for you.
We’re sorry that your order wasn’t quite the right fit on this occasion, but we’re pleased to hear you’re looking forward to shopping with us again. We really appreciate your kind words and continued support!
I found the company very helpful and…
I found the company very helpful and even sent out two separate orders together. One order took a little while to come but the other order came very quickly and both orders came together. Good prices and lots of choice.
21 August 2026
Unprompted review
Reply from BraForMe
Thank you for your lovely feedback. We’re delighted to hear that you found our team helpful and that we were able to send your two orders together for convenience.
We’re sorry that one of the orders took a little longer to arrive, but we’re pleased that both orders reached you together in the end. It’s also great to hear that you’re happy with our prices and the variety of choice available.
Thank you again for your support and for taking the time to leave us a review!
Sexy bras finally for bigger busted women
Took longer to come than expected but lovely bras for bigger busted women like me . Fit perfect . Finally pretty sexy bras for larger busted women.
11 September 2026
Unprompted review
Reply from BraForMe
Thank you for your lovely feedback! We’re delighted to hear that you’re so happy with your bras and that you found the fit perfect. It’s fantastic to hear that you’ve found some pretty and flattering styles for fuller busts.
We’re sorry that your order took a little longer than expected to arrive, but we really appreciate your patience and are pleased you’re happy with your purchases. Thank you again for your support!
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