BraForMe Reviews 

1,927
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 1,044 reviews, most reviewers were somewhat happy with their experience overall. Consumers consistently praise the excellent product quality, comfortable fit, and highly competitive prices of the diverse garments available across the online store. People also find the digital platform very straightforward and simple to navigate when browsing for their favorite intimate apparel brands and completing orders. Some reviewers were not happy with extended delivery times and the noticeable lack of communication regarding order dispatch and tracking updates. A few consumers noted that parcels took significantly longer to arrive than expected, while others experienced frustrating courier issues and delayed refund processes.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items like bras and swimwear offer a... See more

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised quick, prompt, and... See more

Order

Consumers experience mixed feelings regarding their orders, as while some reviewers praised fast delivery... See more

Price

Customers consistently note positive experiences with price, highlighting competitive rates, great savings,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that garments are comfortable, well made, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although I didn't get my order, I was pleased that once I made contact to chase up why it had taken so long, they told me the issue and realised that there wasn't time for me to get it for when it was... See more

Company replied

Rated 4 out of 5 stars

Easy to order, delivery was prompt. Price was competitive . Bra was comfortable and well made. Needed to return one bra , refund payment was a bit long to arrive, about 3 weeks, but no problem retur... See more

Rated 3 out of 5 stars

Having lost weight I am finding it quite difficult to buy a bra that fits. Perhaps buying it online wasn't the best option. I kept the first bra I received and wore it, but it became evident that it w... See more

Company replied

Rated 5 out of 5 stars

Excellent Product. Many thanks. Delivery took abit long. I paid for next day and that excluded the weekend. I received my order on Tuesday and ordered on Friday (paid extra for 24hour delivery).

Company replied


Company details

  1. Lingerie shop
  2. also in
  3. Lingerie wholesaler
  4. Plus Size Clothing Shop
  5. Swimwear shop
  6. Underwear shop

Written by the company

We are a leading online retailer of premium lingerie, proudly partnering with renowned brands such as Fantasie, Freya, Wacoal, PrimaDonna, Marie Jo, Wonderbra, Sloggi, and many more. We’ve built a strong reputation for offering competitive prices and delivering personable, attentive customer service. Our priority is to ensure every customer enjoys a simple, seamless, and positive shopping experience. Whether you’re new to our store or a returning customer, your satisfaction is our goal—and your feedback helps us improve and grow. Sign up to our newsletter on our website to be the first to hear about new arrivals, exclusive offers, and seasonal sales. We offer FREE UK delivery on all orders, and our main review platform is Reviews.io.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 15% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.7

All reviews

(1,927)

1,015 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A very good choice of bras

A very good choice of bras and good prices. I’ve dropped one star as delivery was slower than expected but was sorted after I sent an email. . I returned one bra for a refund which was sorted easily and then I made further purchases which I am very happy with .

1 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you for your lovely feedback. We’re delighted to hear that you’re happy with our range of bras and pricing, and that your return and refund were handled smoothly.

We’re sorry that your delivery took longer than expected and that you had to contact us to resolve this, but we’re pleased our team was able to assist. It’s fantastic to hear that you’ve since made further purchases and have been very happy with them.

Thank you again for your continued support and for taking the time to leave us a review!

Rated 1 out of 5 stars

Absolutely terrible I never received…

Absolutely terrible I never received anything. I have been emailing your company and the company you used as a courier service. I’m very disappointed I leave for my holiday Tuesday coming and I have no bikini and I asked to be reimbursed and I have heard nothing back. I would never use your company again I’m afraid.EVRI WAS USELESS

5 September 2026
Unprompted review
BraForMe logo

Reply from BraForMe

We’re very sorry to hear about your experience and understand how disappointing this must have been, particularly with your holiday approaching.

We aim to respond to all customer enquiries within 48 business hours. If you have not received a response after this time, unfortunately it may mean that your message has not reached us.

Please contact our Customer Service team again, and we will be happy to look into your order and the delivery issue further and assist you with the reimbursement request.

We’re sorry again for the inconvenience caused and for the frustration this has caused you.

Rated 5 out of 5 stars

Quick efficient service

Quick efficient service

27 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found our service quick and efficient.

We really appreciate your kind feedback and support. Thank you for choosing BraForMe!

Rated 4 out of 5 stars

Got my size

I was really pleased to see I could get my size Shock Absorber runnning bra. Ordering was very easy as was payment choice. I had to contact customer service to find out why it was taking so long for delivery, when a friend had received hers within 3-4 days, I was told it was something to do with a problem at their depot and they had to wait for another batch to come in. I think a curtesy email would have been good explaining the delay. Other than that I am very happy with my item and will be ordering from Brasforme in the future.

3 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you for your detailed feedback. We’re delighted to hear that you were pleased to find your size in the Shock Absorber running bra, and that you found ordering and payment straightforward.

We’re sorry that your order was delayed and that you had to contact us to find out what was happening. Where there are issues affecting an order, we do send courtesy emails to customers to keep them informed. It may be that this was unfortunately missed on this occasion or went into your spam or junk folder in error.

We’re pleased to hear that you’re happy with your item and that you’re considering ordering from BraForMe again. We really appreciate your understanding and your feedback.

Rated 5 out of 5 stars

Good from start to finish

Good from start to finish. Love Elomi bras and at a good price too

4 September 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you had a great experience with us from start to finish and that you’re happy with your Elomi bra.

It’s wonderful to hear that you’re pleased with the price too. Thank you for choosing BraForMe and for taking the time to leave us such lovely feedback!

Rated 5 out of 5 stars

Very happy with service and product

Website is easy to navigate and it is clear if sizes are available or not. Good range of larger cup sizes in styles I had not seen elsewhere. I had read that delivery was slow and was expecting to wait a couple of weeks but was happy to as I liked the bras. However this was not the case, the one bra arrived in about a week. The second became out id stock after my order, if I’d have read the emails instead of thinking they were marketing I would have known this earlier! Once I’d made contact and ordered an alternative it was here in a matter of days. I will be looking and I’m sure ordering again.

10 August 2026
Unprompted review
Rated 2 out of 5 stars

Delivery painfully slow

Delivery painfully slow. Ordered on a Saturday night, yet not dispatched until the following Tuesday despite advised timeframe 3 - 5 business days. This was 7 working days and two email chasers later. It then sat with the courier for a further 7 working days before finally delivered, and had to chase again. Would've been quicker collecting it in person.

27 August 2026
Unprompted review
Rated 4 out of 5 stars

Delivery of items good

Delivery of items good. Return good but took a while though to be fair this was communicated clearly.
Both sports bras I ordered were too small. I buy many different makes and a 34f is always about right though style may be wrong. Neither of these I could even fasten so very small. I did measure.
So please advise that some styles come up smaller than average

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Had a good selection of the style I wanted in my size at a reasonable price. Delivered promptly, totally pleased and about to place another order.

28 August 2026
Unprompted review
Rated 1 out of 5 stars

My experience getting my refund back…

My experience getting my refund back was awful - waited far too long and did not get a reasonable explanation except they were busy.
It’s a customers right to get their money back within 14 days of receipt of good received- except this company’s was trying to tell me I had to wait up to 21 days.
This is not a legal amount of time and customers need to be aware
It’s a lot easier to order from Marks and Spencer as they stock a whole range of fantasies bras.
Refunds are usually made within 24 hours

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Good communication

I ordered off BFM for the first time and delivery was prompt. After consideration, the swimwear item I chose did not suit me so I returned. They sent an email when they received this stating I would be refunded within 21 working days. As this was my first time ordering from them, after 17 days I emailed to ask for an update. The next day I received my refund and later replied explaining it was a busy period. Although it took a while for a refund, I would still order from them again.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Almost always have my size in stock

I have a favourite supportive but comfortable Fantasie bra and buy it regularly, Braforme offer the best price with free and fast shipping. I need a larger cup size and they almost always have my size in stock.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

I find that there is plenty of choice…

I find that there is plenty of choice on the braforme site. Fantasie bras seem the best for my shape. The site is easy to use & has the bonus of giving points with each purchase that can be put towards future purchases.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Bra for me provided excellent service…

Bra for me provided excellent service they have a comprehensive selection of quality bras at all sizes and designs
When searching for my bra, I found the website was user-friendly and enjoyable to use
Bro for me provide an outstanding quality service I felt a value customer and I have no hesitation in recommending bra for me

26 August 2026
Unprompted review
Rated 2 out of 5 stars

Items took over two weeks to arrive

Items took over two weeks to arrive! On this basis, since there’s no need for such delays if items state they’re in stock (and they did) I shan’t bother purchasing from this site again. Just unnecessary.

21 August 2026
Unprompted review

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