Braiden Plumbing & Heating Reviews 89

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many appreciate the clear communication, punctuality, and the high standard of work, often noting that the team goes above and beyond to ensure satisfaction. The pricing is also frequently mentioned as being very good and fair. However, some people were dissatisfied with specific issues, such as a plumber not arriving for an appointment or a drainage problem not being fully resolved despite a call-out fee. A few other people also felt that the service was a little more expensive than expected.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the speed and efficiency of the work,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Price

Consumers find price to be positive. Many reviewers highlight that the cost was fair, reasonable, and exactly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Boiler stopped working during January cold snap. Vinnie turned up and spent some time trying to get working on site, but diagnosed he needed some additional parts. Turned up when parts delivered and t... See more

Rated 5 out of 5 stars

David fitted a new kitchen sink, tap & toilet valve on July 2. He was on time, professional, was not, unlike some other tradesmen I've used, frequently on his phone, didn't ask for tea/coffee etc. Ove... See more

Rated 5 out of 5 stars

Called Braiden Plumbing with an overflow issue. They were very pleasant, and informed me they could get someone with me between 1&3. Was really pleased as they arrived within 45 min. Extremely po... See more

Rated 5 out of 5 stars

I found Braiden Plumbing & Heating on CheckaTrade.com. They were the first plumber to accept my request for a fix for a leaking bathroom mixer tap. I was contacted by Keiran, who explained what they... See more


Company details

  1. Central Heating Service
  2. Plumber

Written by the company

Welcome to Braiden Plumbing and Heating, we are a local family run business based in Wickford with over twenty years experience in all aspects of plumbing and heating including gas boiler servicing, boiler installations and breakdowns. We provide our services In Wickford, Billericay, Chelmsford and throughout Essex so were never to far away. We’re your local plumbing and heating company that works hard to deliver on promises and is focused on reliability.


Contact info

4.8

Excellent

TrustScore 5 out of 5

89 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. Had a Bathroom radiator replaced. No mess, no issues. Very professional. Would recommend Braiden Plumbing to anyone that requires a plumbing service that are experienced at a good price.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Checkatrade search result for plumber

I found Braiden Plumbing & Heating on CheckaTrade.com. They were the first plumber to accept my request for a fix for a leaking bathroom mixer tap. I was contacted by Keiran, who explained what they needed to do and when they could fit me in, along with an estimated cost.
They kept me informed about my booking and the plumber David arrived on schedule to find and fix our leak in a polite and friendly manner. After 40 minutes he left with no mess or puddles and I received an invoice for the work later the same day.
I would have no hesitation in using them again and would recommend to my family and friends also.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Checkatrade search result for plumber

I found Braiden Plumbing & Heating on CheckaTrade.com. They were the first plumber to accept my request for a fix for a leaking bathroom mixer tap. I was contacted by Keiran, who explained what they needed to do and when they could fit me in, along with an estimated cost.
They kept me informed about my booking and the plumber David arrived on schedule to find and fix our leak in a polite and friendly manner. After 40 minutes he left with no mess or puddles and I received an invoice for the work later the same day.
I would have no hesitation in using them again and would recommend to my family and friends also.

23 October 2025
Unprompted review
Rated 4 out of 5 stars

Happy

I am a Thiny bit disabled and as treated with respekt as i do know what i am talkibg about ok most of the time :) so it was nice to be treated with respekt as not usel to it. The problem was thought through as no one else had and there has been many and true problem coming complicated. I cannot fault them in anyway :)

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Perfection

We have used Braiden Plumbing many times over the years for huge, big and small jobs.
They have always provided excellent service.
They arrive on time and work solidly until the job is done then clean up afterwards.
Highly recommended.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Forget the rest, Braiden is best

I want to recommend Braiden, we have been pleased with their service, they listen and advise. They completed each problem we have had without taking over our home and with a really efficient attitude.
Vinnie has a vast professional knowledge

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Would Not Recommend for Drain Unblocking

Review of Braiden Plumbing and Heating ⭐

I booked this company to unblock the bathtub drain and fix a leak behind the bidet. The plumber did not arrive for the morning appointment and rescheduled for the afternoon, which disrupted my day.

The leak behind the bidet turned out to be a very minor issue (simply repositioning a rubber washer). However, the main reason I booked the service was to have the drainage pipes from the bathtub and bidet properly unblocked. For this, the plumber only used a vacuum cleaner, made little effort, and did not resolve the problem at all.

Despite completing only half of the job, I was charged £120, which was explained as their minimum call-out fee. If they are unable to unblock drains, they should not advertise it as a service. At the very least, they should make clear that they only attempt simple blockages using a vacuum cleaner.

Overall, I feel I wasted my time and money, and I would not recommend Braiden Plumbing and Heating based on this experience.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Would 100% recommend

Would 100% recommend. Had a boiler service done — the engineer was friendly, professional, and took the time to thoroughly explain everything he had done. Great service!

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Toilet Cistern Fix

I created a job via trade website and was contacted within minutes with price + parts/VAT. I contacted them the next day and they sent David within the hour, he had the job completed within the hour and was very thorough and worked with minimal mess, definitely would use again, many thanks Mick

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Efficient & Professional

Vinnie was very professional, efficient and had good knowledge of the problem and how to solve it. Would 100% use again and recommend

4 August 2025
Unprompted review
Rated 5 out of 5 stars

New Boiler

Were able to get the work done at short notice. Polite, professional and personable. Set everything up and registered prior to leaving and cleaned the work area.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Arrived on time. They managed to repair the tap rather than replace it.Good for the environment and the purse too.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and effective service

It was easy to contact the company and they sent a plumber quickly to fix a leaking tap. The plumber was polite, efficient and helpful and did a good job. The repair was expensive but we were happy with the service.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Recommended

Toilet replacement ;
Dave was amazing throughout.
Professional, clean, knowledgable, friendly and accommodating.
Really pleased with Vinny and Dave’s service!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

This company are really great

This company are really great. Highly professional, really caring and go the extra mile. Their communication was excellent as was the finished result of my new bathroom. I would not hesitate to recommend them.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Easy to book someone to come and check out a small leak at my property. Arrived exactly at the time that was booked. Luckily it was a minor issue and managed to sort it straight away. Did not rush and he fully insured that the issue was resolved before leaving. Would use again for my plumbing needs

18 July 2025
Unprompted review

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