Nothing great but it made me hopefull. I've retired and seemed to being a bit lost. Left a 35 yr home and moved to one 5 yrs ago over 4 hours away and am sleeping and watching the screen, tv or tablet... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to answer questions, rapidly. Presented. At end, too many extra things to purchase…a bit of over selling! Let me just see what your Brainway app. offers. No additional information needed at t... See more
Company replied
I am impressed by the quality and depth of your personal quiz, and the breadth of your questions. I have education and work experience as a licensed social worker in mental health areas with multiple... See more
Company replied
It was quick and easy to navigate. I was offered a 50 per cent discount on the price, but did not see that a discounted price. There are too many options with a very high price at the end of the day f... See more
Company replied
3.5
Average
1k reviews
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Gone thru Hell to find my place in heaven.
The time applies to personalize my experience hence forth was worthy because the questions and offers felt realistic and genuine.
23 April 2026
Reply from Brainway
Dear Shamina Peterson aka Chosen,
We're glad the personalized questions felt realistic and genuine. Brainway stops procrastination and spiraling to aid mental health, and we are actively working on improvements. Please email help@brainway.app with your account email and, if possible, order number.
Sincerely,
Brainway Team
Easy to answer questions
Easy to answer questions, rapidly. Presented.
At end, too many extra things to purchase…a bit of over selling! Let me just see what your Brainway app. offers. No additional information needed at this time.
NCM
22 April 2026
Reply from Brainway
Dear nanmartin,
We hear your concern about the extra items to purchase feeling like overselling. We're actively working on improvements so you can easily focus on mental health, preventing spiraling, and beating procrastination. Please email help@brainway.app with your account email and order number if possible.
Sincerely,
Brainway Team
Reply from Brainway
Dear Leslie C,
We understand that seeing too many special offers can distract from using Brainway to manage procrastination and mental health spiraling. We are actively working on improvements here. Please email help@brainway.app with your account email and, if possible, the order number.
Sincerely,
Brainway Team
Lack of transparency in there financial practices thus ripping off the customer
I requested cancelation of full subscription to brainway app on 10th March '26 Same was confirmed to me via email from there Support team. Today I discover they have deducted € 28-99 from my a/c despite the confirmed cancellation I received 6 weeks ago . I recognise now that the full subscription wasn't cancelled. In the original package they included a separate free month of walking yoga however when they cancelled my subscription they decided to start charging for the walking yoga app. The way they advertise there merchandise is very deceiving to the customer. I would not recommend signing up to them because of the sneaky way they take money from people's a/c - yet again another company with a work ethic that exploits the customer .I wrote to the brainway team outlining that I further studied there marketing strategy sales pitch . I recognise that they outlined in very very very small print their practice to auto renewal customers subscription. At no point did they ask premission from customers did they wish to have an auto renewal subscription put in place. I asked why don't they outline their practice re auto renewal in the same format they advertise there original product.? I got an answer that was just more woffle !!! I asked why not use the same large sized print and presentation when outlining their practice to auto renewal - no straight answer again and they refused to refund me any money . The money is only part of the issue. On principal they should not set up a charging sys where by their subscribers are not asked directly do they want to set up a monthly subscription. They write the auto renewal info in such small print that it's extremely easy to miss. They advertise sale of the package using a sneaky technique of gifting the buyer with a month of walking yoga app access. It's all laid out in such a way that people like myself get caught with there sneaky marketing practice.- very under hand work . People invest their hard earned money into products that they feel they can trust. Companies like Brainway exploits people's vulnerabilities for there own financial gain -Companys forget that for them to stay financially afloat and make a profit they need the ongoing trust of the customer. Well that trust is broken when customers are not treated with respect . So " Brainway" I hope you learn your lesson the hard way . Karma will come back to bite you and hopefully you'll pay down the line for not being upfront with your very valuable customers whom you depend on to survive .
21 April 2026
Unprompted review
Reply from Brainway
Dear Ann Finnegan,
Brainway aims to support mental health and stop spiraling, not cause frustration over a walking yoga charge after your cancellation. We are actively working on improvements here. Please email help@brainway.app with your account email and, if possible, the order number to resolve this.
Sincerely,
Brainway Team
To many quick decision options.
21 April 2026
Reply from Brainway
Dear Suzy,
We understand that having too many quick decision options can feel overwhelming when managing procrastination and mental health spiraling. We are actively working on improvements. Please email help@brainway.app with your account email and, if possible, the order number.
Sincerely,
Brainway Team
Just got app...sooo much anticipation!
I hava brain injury and really struggle with executive functions
These e include time management. Organization, task Completion and im sure there are other categories that many of us recognize! Even though i have a staff person 12 hours a week to help me c specifically with those. We are getting no where. It is my GREATEST HOPE that she and I can use the worksheets etc to get into a system and organize _decanter my apartment. I Neverending this money on my self. I am extravagant in love and giving to others; this time I did that for me. After all, a nice massage might cost this much, and while that IS self-care, the results of this will, I hope, last a lifetime!!!!
21 April 2026
Reply from Brainway
Dear Sherrill. IN Denver,
We're glad you chose Brainway's worksheets to assist with executive function after your brain injury. We hope they prevent procrastination and spiraling to support your mental health. We're actively working on improvements. If needed, email help@brainway.app with your account email and order number.
Sincerely,
Brainway Team
Misleading
Misleading terms (have to give 48hrs notice to cancel after I thought was a 7 day plan - no info on app about a plan). Wish I had read the Apple reviews first. Don't sign up - I feel conned.
20 April 2026
Unprompted review
Reply from Brainway
Dear Scott,
We apologize for the confusion regarding the 48-hour notice and 7-day plan. We are actively working to improve clarity. Brainway should support mental health, not add to spiraling or procrastination. Please email your account email and order number to help@brainway.app so we can assist.
Sincerely,
Brainway Team
Don't bother, I'm sure there must be something better!
Waste of time and money though I only paid for a discounted month. The website is mostly boxes to tick about what you've eaten, how tired you are, your mood etc, all very time consuming and boring, kif there is any support or advice, i did not find it.
21 April 2026
Unprompted review
Reply from Brainway
Dear Oldenuff2Nobetta,
We hear that checking boxes feels time-consuming instead of providing real advice. Tackling procrastination and spiraling mental health should be supportive, and we are actively working on improvements. Please email your account email and, if possible, order number to help@brainway.app.
Sincerely,
Brainway Team
Reply from Brainway
Dear Linda,
We are glad Brainway gave you the opportunity to say no. Overcoming procrastination and preventing spiraling is a big win for your mental health. We are actively working on improvements. Please email help@brainway.app with your account email and, if possible, the order number.
Sincerely,
Brainway Team
Reply from Brainway
Dear Birgit Millman,
We're glad Brainway aids your mental health and prevents spiraling into procrastination. We hear your feedback regarding the amount of extra offers and are actively working on improvements. Please email help@brainway.app with your account email and, if possible, the order number.
Sincerely,
Brainway Team
took too long to complete based on…
took too long to complete based on repeated questions to add something else for a fee.
20 April 2026
Reply from Brainway
Dear procrastinator,
We're sorry the setup took too long due to repeated fee prompts. Brainway aims to help with procrastination and mental health, without causing spiraling. We are actively working on improvements. Please email your account email and order number to help@brainway.app so we can assist.
Sincerely,
Brainway Team
3.5 stars due to add-ons
It was great to be able to get a discount on my sign up so I can trial it for less to make sure I’m able to commit to it before going ahead at full price. During the sign up the questions about all the add-on options got annoying as there were so many. It also annoyed me to see that after offering everything individually there was a bundle, I feel like that should be reversed, offer the bundle then offer individualized items from it to see if one interests people more than all together. It would also be nice if this could be one page of selections instead of individual as I got annoyed with it and stopped even reading what was offered. I have yet to start using the app so I can only speak about the initial purchase process.
20 April 2026
Reply from Brainway
Dear jumpergrllife,
Thanks for your feedback on the lengthy add-on selections. We are actively working on improvements! Brainway is designed to help with mental health, procrastination, and spiraling. Please email help@brainway.app with your account email and, if possible, the order number.
Sincerely,
Brainway Team
Unfolded in a logical way and not too…
Unfolded in a logical way and not too much fluff.
19 April 2026
Reply from Brainway
Dear Linda,
We are glad it unfolded logically without extra fluff! Overcoming procrastination or mental health spiraling requires clear steps. We are actively working on improvements to serve you better. Please email help@brainway.app with your account email and, if possible, the order number to share more feedback.
Sincerely,
Brainway Team
Easy and direct!
18 April 2026
Reply from Brainway
Dear customer,
We are thrilled you found Brainway easy and direct! Tackling procrastination and spiraling for better mental health is our goal, and we are actively working on improvements. If you ever need support, please email help@brainway.app with your account email and order number.
Sincerely,
Brainway Team
Reply from Brainway
Dear Pam Spainhoward,
Take your time exploring Brainway since you don't know enough to comment at this time! We're actively working on improvements to our tools for mental health, procrastination, and spiraling. For help, please email help@brainway.app with your account email and order number.
Sincerely,
Brainway Team
Reply from Brainway
Dear gem,
Glad you find Brainway easy to use with plenty of options! Beating procrastination and preventing spiraling is vital for mental health, so we're actively working on further improvements. For assistance, please email help@brainway.app with your account email and order number.
Sincerely,
Brainway Team
The ease of understanding and signing up
18 April 2026
Reply from Brainway
Dear Mary L,
We're glad our sign-up was easy to understand! A simple start helps beat procrastination, stop spiraling, and boost mental health. We're actively working on Brainway improvements. Please email help@brainway.app with your account email and, if possible, your order number.
Sincerely,
Brainway Team
I am very happy with Brainway
I am very happy with Brainway, & especially Nora Abot that my request was promptly addressed.
I was surprised at the good service, & very impressed. I can definitely recommend Brainway for good service on my part. Thank you.
18 April 2026
Reply from Brainway
Dear Evie Peristeris,
We are thrilled Nora promptly addressed your request! Guiding your mental health to stop spiraling and end procrastination is our priority. We're actively working on improvements to Brainway. For future support, email help@brainway.app with your account email and order number.
Sincerely,
Brainway Team
Reply from Brainway
Dear normajfdecember,
We hear your feedback about experiencing too much aggression. Brainway aims to gently support mental health and prevent spiraling into procrastination. We are actively working on improvements to our approach. Please email your account email and order number to help@brainway.app.
Sincerely,
Brainway Team
Nora was exceptionally helpful in…
Nora was exceptionally helpful in cancelling my subscription. She responded to my request and had it done in less than 10 minutes! Best customer service experience I've had in a long time. Thank you.
18 April 2026
Reply from Brainway
Dear Stevie,
Glad Nora sorted your cancellation in under 10 mins! At Brainway, easing mental health spiraling and procrastination is key, and we're actively working on improvements. Need more help? Email help@brainway.app with your account email and, if possible, the order number.
Sincerely,
Brainway Team
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