BrakeParts.co.uk Reviews 

552
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the clear website navigation and detailed product listings, making it exceptionally simple to locate the correct automotive parts for various vehicle models. Consumers also highlight the remarkably fast delivery times, helpful support, and the high overall quality of the received products offered at very competitive prices. Some reviewers were not happy with occasional courier delays, unresponsiveness, and missed delivery windows caused by external shipping services. Furthermore, some people noted occasional instances where incorrect components were unfortunately sent in error or listed improperly on the online platform.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast dispatch times and parcels... See more

Product

People report satisfaction with the products, highlighting great pricing, high quality, and accurate fit.... See more

Quality

Consumers find quality to be positive, highlighting that items are delivered quickly and arrive in good... See more

Service

Reviewers highlight positive aspects of service, noting that delivery is rapid, efficient, and reaches remote... See more

Price

Reviewers mention positive feedback about price, highlighting great value for money and reasonable costs.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used BrakeParts a few times before so I know they're reputable. They were the only place to clearly list all three disc diameters along with the cost options. This won't be the last time I visi... See more

Rated 5 out of 5 stars

Great selection of parts, with the correct ones easily located on a clear and easy to use website. The parts were delivered on time and are of good quality. Unfortunately one part was incorrect (diff... See more

Rated 5 out of 5 stars

Stumbled across this company when I was on the verge of having to scrap my car due to a brake problem that no other parts stockist could help with. It's fair to say they came to my rescue! Gentlem... See more

Rated 5 out of 5 stars

Pictures on the website made it easy to find the correct parts required, for a non standard/ modified fitment where the registration check doesnt work.Quality parts, right first time. Delivered in a t... See more


Company details

  1. #44 of 92 best companies in Auto parts shop
  2. #14 of 30 best companies in Car Parts Manufacturer
  3. #5 of 7 best companies in Brake shop
  4. #64 of 134 best companies in Car accessories shop

Written by the company

Brakeparts.co.uk & Brakes International have been providing quality braking components to the UK and overseas for over 30 years. 150,000+ brake parts in stock! All of our parts are distributed from Rochdale in the north of England with DPD Next day or Royal Mail so quick dispatch and delivery is guaranteed. Not sure if something fits your car? Send us an email and we'll be happy to help!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

552 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(552)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

3 stars I'm afraid, let down by courier.

Can't fault the parts when they eventually turn up. Seriously let down by DX the courier.
I paid for am delivery, turned up 3pm and no apology. I also paid a premium price for the products.
I emailed brake parts but no reply.
I'll use autodoc in future, takes a week to turn up but half the price.
Don't bother paying for a quicker delivery DX don't give a toss.

28 June 2024
Unprompted review
Rated 4 out of 5 stars

The service was very good except for…

The service was very good except for the fact that the parts were delivered and then taken away ! Why not leave with my neighbour or in a suitable place at the rear of the property that's what other delivery companies do.The parts were the correct items and of very good quality.I would have had no hesitation in awarding 5 stars if I hadn't had to wait another day to actually receive the parts.

27 May 2024
Rated 5 out of 5 stars

Trustable Parts Provider - Will Use Again

Website allowed me to use OEM part reference number which showed alternatives due to manufacturer making the item obsolete. Website showed stock levels of the parts and delivery times. I was emailed at point of dispatch and emailed with delivery date (same as website stated). Part arrived well packaged and fitted well. Excellent!

8 June 2024
Rated 5 out of 5 stars

Quality brake parts

Quality brake parts. I have used this company before when I drove to Rochdale for mazda mx5 brakes and also via eBay. Great advice over the phone and at the counter well recommended.

28 April 2024
Rated 5 out of 5 stars

Great

These are my go to for brake parts, good quality always in stock and cheaper than everywhere else.

6 April 2024
Rated 5 out of 5 stars

Caliper problem quickly resolved.

I had an issue with buying rear calipers for my Audi 80 Cabriolet. Most online sellers insisted showing the incorrect parts for my car. The registration puts the car at a point where there where some changes to the model. Even though I tried to search with the registeration and the VIN number I was shown the wrong part. BrakeParts is the only company that gave me the correct option. Also I was able to get confirmation of the correct part by phone. Good price and speedy delivery. Cabrio is now through the MOT.

27 March 2024
Rated 5 out of 5 stars

Unexpectedly, needed two new rear caliper…

Changing brake pads and during this task I realised my Honda Civic needed new rear calipers. Ordered PM on a Tuesday and they were delivered before 11:00 AM on Weds. Perfect fit and car back on the road same day. I have used BrakeParts.co.uk for several years across several vehicles and always get top quality parts at reasonable prices. I could have got a lower price from other suppliers but delivery was 5-15 days

2 April 2024
Unprompted review

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