Machine arrive in a poor condition, the throttle dropped off during first use and the hight adjuster was broken apart from that all was well. The machine was collected and a repair undertaken and ret... See more
Company replied
Location
Switch locationUnit 40, Imperial Way, Silverwing Industrial Estate, CR0 4RR Croydon, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brandon Croydon are a very professional team. Picked up my breaker hammer on time with no fuss. Returning it the next morning was quick and easy. I will definitely hire from Brandon Croydon again.... See more
Company replied
Booking of equipment (scaffolding tower to let me access high hedge) was easy and worked. Delivery was good, on time and efficiently unloaded. Pricing surprised me as it was more than I had initially... See more
Company replied
Easy access to pick up shop, great customer service, no quibble for a refund when they had no fuel can in stock. I've used Brandon Hire Stations previously and would recommend them to other potential... See more
Company replied
Company details
- #5 of 10 best companies in Building equipment hire service
- #4 of 8 best companies in Tool rental service
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Unit 40, Imperial Way, Silverwing Industrial Estate, CR0 4RR, Croydon, United Kingdom
- 0208 253 0390
4.4
Excellent
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great staff great service
7 March 2023
Great service
16 February 2023
They never let me down 👍
14 March 2023
Ordering the scaffold tower
Ordering the scaffold tower online was very straight forward. Paperwork supplied was clear. Order tracking was very good. Delivery team was prompt and very helpful.
14 January 2023
I hired a floor sander for delivery
I hired a floor sander for delivery. I had to extend the hire and it was so easy to do. Prices are reasonable service was goid
19 October 2022
I recently hired a lawn scarifier from…
I recently hired a lawn scarifier from Brandon - having been let down by another hire company at the last minute. Very, very happy with the kit - and all aspects of the hire, delivery and collection. Would definitely use again and also recommend...
27 September 2022
Unprompted review
Reply from Brandon Hire Station - Croydon
What a great review to read, this is exactly what we aim to achieve, thank you for sharing your experience.
Excellent help and support from the…
Excellent help and support from the purley way Brandon's branch
31 July 2022
Excellent customer service, very friendly and helpful team.
Croydon team has always been very kind and helpful. If you have an issue while working with the tool hired, they are a phone call away. Very accommodative and excellent support over the years.
26 July 2022
We hired 2 Gardening tools from this…
We hired 2 Gardening tools from this shop in Croydon. Scarifier and Drum roller . Tools worked efficiently and happy with customer services as well
22 July 2022
Best price by miles
Best price by miles, easy to order. Delivered and collected on time. Update emails and texts to keep you informed at every stage. Would definitely use again.
26 June 2022
Easy to order a tower online
Easy to order a tower online. Everything confirmed, delivered and collected as arranged. Could not have been easier. Certainly a good service and one I am happy to recommend.
28 April 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.