I don't like the returns policy as I found it really inconvenient. I no longer work so have no workplace address to be used as a collection point. Staying in all day waiting for Parcel Force to coll... See more
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fine if you know your exact size and can purchase a pair of shoes without having to go through the nightmare of a return! Communication after return request slow and tedious and the logistics of the r... See more
I ordered a pair of boot online on Saturday morning, and they were at my house on the following Thursday! The boots are perfect; they arrived in the Betsey Johnson box inside a plastic shipping bag.... See more
Excellent online sports branded footwear store bought a fantastic pair of trainers which costs £80.00 in London bought for £67.00 bargain or what. You should do the same and get shopping plus free de... See more
Company details
Written by the company
We power international ecommerce From Shopping to Shipping
Contact info
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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good service with one limit
the only limit is the lack of international shipping
fast delivery and superious quality, thank you!
fast delivery and superious quality of the Lacoste trainers I ordered at brandosa!
Good value shoes and excellent, speedy service
Found a pair of shoes on this site at a fab price. Ordered them very easily and the delivery and service was great. Have saved the web address to my favourites.
Wouldn't hesitate to buy from them again.
worked, site perfect, delivered quality
The site was easy to use, well laid out, and explained everything at a perfect time with a good general vocabulary. The shoes fitted perfect after using the size guide. The delivery was free, with free returns. I will definitely shop here again.
Not up to standard!
Took a week to receive my order - website states 2-3 days. took them 1.5 days to dispatch them. boots weren't suitable unfortunately and they didn't even come in a box! just put in a bag with the usual stuffing in them not what I would expect for a good pair of boots, so I am trying to return them - two emails to customer service later and STILL no reply! so I'm £84 out of pocket with no idea how to return them...would be a lot easier if I could just take them to a post office. I wont be using them again - too much of an inconvenience. I would suggest buying from a good site like Stylist Pick.
superb service
I had a great experience with this company. I ordered 3 shoes till now but returned one due to fitting issues.The collection service was as good as the delivery service from my home saving me trip to to the post office.
I also saved £15 on my first order.
Quality, quick and communicative
I was very impressed with the service and would recommend to everyone I know. Would definitely use Brandosa again .
Highly recommended!
Very pleased with the shoes and the service - will definitely use Brandosa again!
Great choice and good customer service
Brandosa has a huge variety of shoes to pick from, with nice brands like Fly. The website is really easy to use and they often have good reductions on prices. My shoes arrived in a few days and I was really pleased with my choices. Unfortunately I had to return one pair of shoes as they were too small. I thought this might be difficult as I would maybe need to send them overseas. The return process was very simple - just an email to the customer service who responded really quickly to arrange a collection by Parcel force. Have used Brandosa twice now and will continue to use as the first point to look for shoes.
Inconvenient returns policy
I don't like the returns policy as I found it really inconvenient. I no longer work so have no workplace address to be used as a collection point. Staying in all day waiting for Parcel Force to collect a returned item feels really quite old-fashioned in these days of central collection points such as those operated by Collect+. I'm afraid it will stop me from using the site in the future.
Boots are perfect! Shipped quickly!
I ordered a pair of boot online on Saturday morning, and they were at my house on the following Thursday! The boots are perfect; they arrived in the Betsey Johnson box inside a plastic shipping bag. The online shipping tracker was nice to see when my boots left the Brandosa warehouse, but it was a little confusing knowing exactly where they were once in transit, especially when they entered the UK where it appears they sat in customs for a few days... Either way -- no complaints! Great boots and quick shipping with no hassles, who could ask for more?
Great shop, quick delivery, good prices!!
While not speaking NL, you can always use Google translator to shop here.
Great service
Ordered shoes and were delivered 5 days later. Was able to track delivery all the way. Unfortunately had to return them but really easy to do. Email to customer services and within an hour the free collection was arranged. Would definitely use Bandosa again :)
Great Customer Service
Shoes arrived quickly and well packaged - there was a small defect on one of the shoes. Very easy to contact customer services, my query was dealt with the same day and agreed a reduction in the price. Really happy with how I was treated. Would trust shopping with them again.
Alles genau so wie es sein soll.
First class shoes. Very good service. Of course, I will buy once more!
Fantastic device matches choice of shoes
Excellent, couldn't get a pair with zalanda, but brandasco had my size
Couldn't be more satisfied!!!!
Everything was absolutely perfect....
Keep up the good work you guys!!!!
perfect example of how e-commerce should be
i can't imagine a better online shopping experience!
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