I was sold an experience to a company that's out of business. Was unable to get a response from email or phone (during stated open hours).
Company replied
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See what reviewers are saying
THE WORST EXPERIENCE I WAS GIFTED THE 20 LAPS AT THE HOUSTON MOTORSPORT PARK. THEY DIDN'T HAVE ANY INSTRYCTORS SCHEDULED FOR THE LAST 5 MONTHS IN 2023. I CALLED WAS TOLD I WOULD GET A NEW CERTIFICATE... See more
Great ideas for gifts, purchased the 737 simulator for a 65th birthday gift for a friend in Toronto. We live in Vancouver and loved the fact we could have an email sent on his birthday with no wonder... See more
The overall mystery itself was clever and the clues interesting and a providing a challenge and could be a 5 star event. Reasons for giving only 3 stars are related to the initial instructions, b... See more
Company details
About Breakaway Experiences
Information provided by various external sources
Great Experiences = Great Gifts
Breakaway Experiences for exciting and unique experience gifts across Canada and the USA. From rejuvenating spa packages and unique food tours to the more adventurous experiences like stock car racing, flying lessons and jet skiing, Breakaway Experiences has embraced the ever-growing popularity of "once-in-a-lifetime" and "bucket list" experiences. The best gifts—the most memorable ones—are those they might never buy for themselves but daydream of doing.
Contact info
3.2
Average
231 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great on line experience
Great on line experience! Hope the pkg. I purchased as a gift is the same !
20 December 2020
I purchased an experience for my son &…
I purchased an experience for my son & his fiance for Xmas. it sounds like it will be great fun and I know they will love it!
Easy to purchase and I appreciate the email notification that will be sent on Xmas morning!
19 December 2020
Great experience so far
Great experience so far! I have a great gift certificate for my nieces to go white water rafting. We will see how easy it is for them to redeem and enjoy!
19 December 2020
E-Gift Great Gift!
Bought an e-gift card and it was delivered on time and process was smooth and easy! Makes for a great and original gift
18 December 2020
Purchasing was a pleasure
Purchasing was a pleasure. The person I spoke to from Breakaway was so helpful and very nice. I can’t wait to give my husband his gift!
12 December 2020
Thank you
This is the first time I purchase things online and the assistant was very informative and helpful. He answered my questions and directed me to the right things to do. He informed me as well of all the options available. The help was very much appreciated
9 December 2020
What do you get the man who has everything
My husband worked at YYZ for over 30 years. He loved his job fueling the planes. He always wanted to fly a plane. So for Christmas this is the next best thing.
6 December 2020
I bought experiences before and also…
I bought experiences before and also for Christmas this time. Love it and so do the recipients. Always having a great experience. Easy to send to anybody. Love it
5 December 2020
I would want to be able to connect with…
I would want to be able to connect with a service provider before activating an experience. It ended up that I activated experience, but a provider was not able to book me in for a desired day. Now I have to wait for 2 weeks before the booking happens and I am in limbo. My birthday plans are at risk
26 November 2020
The Certificate I purchased did not arrive until I complained.
I purchased a Breakaway Experience online, valued at $100 (Montreal, Canada), through PayPal.
Shortly after, I received a receipt from PayPal, and this request to evaluate the experience with Trustpilot, but I DID NOT RECEIVE THE ACTUAL GIFT CERTIFICATE I HAD JUST PAID FOR.
I contacted Breakaway Experience, and after a couple of emails back and forth, I did receive the certificate a few days later. The experience left me feeling concerned about the integrity of the organization, and the eventual validity of the certificate.
7 November 2020
Reply from Breakaway Experiences
Jill, Thank you for gifting with Breakaway Experiences. I am pleased the issue with your certificate was resolved by Customer Service the same day you contacted us and you were resent the certificate along with a PDF of the $100 Gift Card for you to print. Please feel assured your daughter will be able to apply the gift card towards any of the experiences on Breakaway Experiences. We look forward to her checking something fun off her bucket list.
Dan
Breakaway Experiences
I bought the experience for an amazing…
I bought the experience for an amazing guy, he’s in Canada and I’m in Ireland, I got talking to Dan and he was extremely helpful and I could not be more grateful for his help. I’m sure my BF will love the experience.
28 October 2020
Reply from Breakaway Experiences
Thank you for the great feedback Daiana. We look forward to you amazing guy have a fun time.
Excellent customer service!
28 October 2020
Unprompted review
Reply from Breakaway Experiences
Thank you.
Great gift certificates!
Bought a gift certificate for my sisters birthday and she loved it. It’s nice to see all the selection she can choose from. Would recommend!
23 October 2020
Reply from Breakaway Experiences
Thank you. We are happy to be part of making her birthday a great one.
I had trouble with online process and…
I had trouble with online process and called a very helpful friendly customer service I believe his name was mark. Thank you.
8 October 2020
Reply from Breakaway Experiences
We will make sure Mark receives your kind words. Thank you for gifting with us.
Friendly and Beautiful
Amazing scenery and guide. Highly recommend this experience. We will be back.
4 October 2020
Unprompted review
Reply from Breakaway Experiences
We look forward to be part of more fun times.
Easy to use and prompt delivery.
26 September 2020
Unprompted review
Breakaway Experiences were extremely…
Breakaway Experiences were extremely helpful and efficient when I needed to change the date of my voucher. Excellent service.
25 September 2020
Unprompted review
Reply from Breakaway Experiences
Thank you. Our team appreciates your kind feedback.
excellent customer service
even through these trying times, customer service and communication was excellent
21 September 2020
Unprompted review
Reply from Breakaway Experiences
Thank you. Our team appreciates your kind feedback.
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