Breathelio Reviews 1,210

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

AVOID!! the purchase is not Risk Free. It's misleading to consumers that if the product doesn't help you quit as claimed that you're not risking your money. €60 for a stick with a hole. It's only r... See more

Company replied

Rated 4 out of 5 stars

Ordered it on 26th March. And its 15th April today and still no parcel from them. No customer care number available to contact. UPDATE: Got my parcel one month later. But it actually works as... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the Breathelio product. I decided to quit smoking, but I needed something to keep my hands busy during evenings or stressful moments. The product completely meets my expectation... See more

Company replied

Rated 5 out of 5 stars

I love this item. I had the original but the new one has made lio the best product in the market hands down. Maintaining the wood outer is aesthetically better than metal but the metal inside mainta... See more

Company replied

Company details

Written by the company

At Lio®, we’re transforming cravings with our flavored air diffusers, providing relief anytime, anywhere—without nicotine, vapor, or smoke. Join us in our mission to help 100 million people quit unhealthy habits by 2030 and experience the refreshing difference with Lio®!


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I'm using the second version and i find…

I'm using the second version and i find it a bit expensive but it does help with reducing the need to smoke without replacing it with any kind of nicotine addiction. I am now 17 days without smoking and it helps during the moments when smoking was a habit (e.g. just getting home after a stressful workday).

Orange and razzy berry are very enjoyable, the rest of the flavors were a bit disappointing for me. The build quality feels great and breathing through it does not give a dry throat/mouth like vaping does.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

I'm now on week 3 of not touching a…

I'm now on week 3 of not touching a vape. After releasing I've now vaped for 11 years, since I was 14, I decided to ditch it. This pipe isn't spectacular flavour. Some flavours are stronger than others. But the familiar hand to mouth has been incredibly beneficial for me. Cinnamon is my favourite flavour, even though I don't really like cinnamon in real life.

12 August 2025
Unprompted review
Rated 4 out of 5 stars

Excellent product

Excellent product — haven’t smoked since I bought it (10 years a smoker). Would be great if the pull were stronger, more cigarette-like. I use it heavily so the cores don’t last long. Shipping took a bit.

12 August 2025
Unprompted review
Rated 4 out of 5 stars

Good so far

Lio is helping the cravings definitely but the cores could maybe last a bit longer in future.

Also, I have the Gen 2 Lio and the magnet could be slightly stronger as the wooden section slides off too easily, especially if it’s in a pocket or in the pouch it comes with.

12 August 2025
Unprompted review
Rated 3 out of 5 stars

The product is good

The product is good. But the customer service experience is bad. They dont reply to messages on time plus the delivery time mentioned is wrong. It say it will delivered next day but it took almost 3 days and while following up on the delivery there was no response. If your team can have good customer service then youll can make a lot of difference. Best of luck.

7 August 2025
Unprompted review
Breathelio logo

Reply from Breathelio

Thank you for your feedback! We're happy to hear you like the product, but we're very sorry about the delay and lack of communication. 🙏

Rated 1 out of 5 stars

The shipment is out for delivery since…

The shipment is out for delivery since 5th Aug and i still did not receive it

5 August 2025
Breathelio logo

Reply from Breathelio

According to the tracking information, your package has been delivered. If you haven’t received it, please contact us so we can resolve this together.

Rated 4 out of 5 stars

It's good but if you can make other…

It's good but if you can make other flavours with some plants or other...
Orange flavours taste abit to much chemical.
But it's really good otherwise and that will help me a lots to stop smoking

25 July 2025
Unprompted review
Rated 5 out of 5 stars

It has stopped me vaping...cant bear…

It has stopped me vaping...cant bear the thought of inhaling vapes again. This is a great product although only the minty and cinnamon cores work for me the fruity ones don't help.
My only negative is price of cores and the fact they can fall out the bottom end

11 August 2025
Unprompted review
Rated 4 out of 5 stars

Everyone Deserves a 2nd Chance

This my 2nd order from Breathlio. The original model( journey pack(I think?), didn’t work for me.
I reached out to them explaining the reasons I believed it hadn’t been successful,Rather than look for my money back, however I said I’d like to try the updated model (V2). They kindly offered me 25% of my next purchase & I availed!
It arrived last Tuesday Aug 5th ( a week later than scheduled) not on Jul 29th as promised. This is the only reason they didn’t get 5 ⭐️
V2 addresses all the issues I had with the previous model. I’m sure with Willpower & V2 I will break up with my Vape!

10 August 2025
Unprompted review
Rated 1 out of 5 stars

Slow

Placed an order late July and it’s taking long time , emailed support but didn’t hear anything back

26 July 2025
Breathelio logo

Reply from Breathelio

According to the tracking information, your package has been delivered. If you haven’t received it, please contact us so we can resolve this together.

Rated 1 out of 5 stars

Breathelio is useless

Breathelio is useless — not worth a single penny. It’s like sniffing the steam from a stew: a nice scent, but no real value. The so-called money-back guarantee is a joke — after 30 days, you have to return everything and pay the international shipping yourself, which costs more than it’s worth

9 June 2025
Unprompted review
Breathelio logo

Reply from Breathelio

I'm very sorry to hear about your experience. 🙏
Our goal is to make quitting smoking easier, and we take feedback like this seriously.
The 30-day money-back guarantee is meant to give you a fair chance to try Lio. While we do ask customers to cover return shipping, we always refund the full product price once it's received. If you need help with the return process, please reach out to our support team.

Rated 4 out of 5 stars

Thank you!!

I have cut down on smoking about 60-70% from day one! I think soon I will be able to stop smoking entirely. Minty flavor is giving the essence of smoking and helps me continue my day without having a real cigarette.

4 August 2025
Unprompted review
Rated 1 out of 5 stars

It dosent work and i want my refund

It dosent work and i want my refund

5 August 2025
Breathelio logo

Reply from Breathelio

I'm sorry to hear that the product didn't meet your expectations.
Please contact our customer support at support@breathelio.com, and they will provide you with the instructions for returning your order so we can process your refund.

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