I have been with Brello for awhile. Their packaging and tracking is great. You receive everything you need to be successful on your health journey. I will say since the company has grown conversatio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just into my 3rd week, no side effects to speak of yet. Hoping it remains. Recommended by a good friend. What stinks is my insurance company required a higher BMI than I have to cover some of the... See more
Company replied
The Facebook community is unmatched! The price is definitely great but with other companies offering products around the same, Brello stands out for its community and bonus features like the app!! I’m... See more
Company replied
The process from start to finish was easy and legitimate. Due care was taken to ensure medical necessity, and the time frames from start to finish was fast. Delivery was prompt and with professionally... See more
Company replied
Company details
Written by the company
Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.
Contact info
United States
- info@brellohealth.com
- brellohealth.com
4.2
Great
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Different platform than I'm used to
Different platform than I'm used to, still learning to navigate it
24 June 2026
Unprompted review
Reply from Brello Health
Hi Layla,
Thank you for sharing your feedback. We’re glad you gave Brello a try and appreciate your honesty.
We understand that learning a new platform can take some time when it’s different from what you’re used to. We’re always working to make the experience as simple and user friendly as possible.
We’ve sent a request for additional details through Trustpilot and would be happy to guide you through the platform once we receive your response. We are here to help and support you every step of the way.
Transparent pricing
Transparent pricing, easy pausing, fast/easy appointments and processing. After getting scammed by 2 other companies, it’s nice to find a company that’s honest and upfront and to get medication that’s made a real difference.
24 June 2026
Unprompted review
Reply from Brello Health
Hi Panda,
Thank you for sharing your experience with Brello. We’re so glad to hear that our transparent pricing, easy pause options, and smooth appointment process helped make your experience a positive one.
We understand how frustrating it can be to have disappointing experiences elsewhere, so it means a lot to know you found Brello to be honest, straightforward, and reliable. We’re also happy to hear our service has made a meaningful difference for you.
Thank you again for your trust and support. We’re grateful to be part of your wellness journey.
Brello has been a great experience for…
Brello has been a great experience for me. I am 4 months in and feeling great! The intake process is simple and your product arrives very fast.
This being my 1st time using a GLP 1, I had to do some research on which company to use. I am extremely satisfied with my choice to use Brello.
23 June 2026
Unprompted review
Reply from Brello Health
Hi Amanda,
Thank you so much for sharing your experience with Brello. We’re thrilled to hear that your first 4 months with us have been such a positive experience and that you’re feeling great.
We’re glad the intake process felt simple and that your order arrived quickly. Starting something new can come with a lot of questions, so it means a lot to know that after doing your research, you felt confident choosing Brello.
We truly appreciate your trust and support and look forward to continuing to be part of your wellness journey.
61 Pounds Gone – Thank You, Brello!
Looking at these pictures side-by-side fills me with so much gratitude. Before starting Brello, I felt completely stuck and uncomfortable in my own skin. Taking that first photo in my grey t-shirt, I felt so defeated.
Joining Brello Health completely changed my life. Today, my app dashboard shows 61.20 pounds officially lost, bringing me down to 238.80 lbs. Putting on this floral jumpsuit and looking in the mirror gave me a feeling of pure joy I haven't felt in years. I am finally smiling again—and truly meaning it.
The Brello Rise app made tracking my medication and celebrating milestones on the way to my 175 lb goal so simple. If you are on the fence about trying this platform, take this as your sign to just go for it!
------------------------------
22 June 2026
Unprompted review
Reply from Brello Health
Hi Rachel,
Thank you for sharing your inspiring journey with us. Your story is incredibly powerful, and we’re so grateful you took the time to share it.
We’re so happy to hear how much progress you’ve made and, even more importantly, how much better you’re feeling. Hearing that you’re smiling again and feeling joyful and confident is truly meaningful to us.
We’re also glad the Brello Rise app has made it easy to track your progress and celebrate milestones along the way. Stories like yours are a wonderful reminder of why we do what we do.
Thank you for trusting Brello to be part of your journey. We’re excited to continue supporting you as you work toward your goals.
I have found Brello to be professional…
I have found Brello to be professional and easy to work with. The online process is simple, and my medicine has been consistent in delivery and quality. I have recommended the product and company to many others who have had successful experiences as well.
1 January 2026
Unprompted review
Reply from Brello Health
Hi Lisha,
Thank you for taking the time to share your experience with Brello. We truly appreciate your kind words.
We’re glad to hear that you’ve found our process simple and easy to navigate, and that your experience with delivery and product quality has been consistent. Providing a reliable and seamless experience is something we work hard to deliver.
It also means a lot to know that you’ve recommended Brello to others and that they’ve had positive experiences as well. Your trust and support mean so much to us.
Thank you again for being part of the Brello community.
I Love Brello health
I Love Brello health, I get my order in 3 days, It works. I am happy to have the help when I have a question. Great service great Pharmacy with the best product Tirzepatide Yayy
19 June 2026
Unprompted review
Reply from Brello Health
Thank you so much for sharing your experience 💛
We’re thrilled to hear that you’ve had such a positive experience with Brello Health and that you’ve been happy with the delivery speed, support, and overall experience. We’re also glad to hear you’ve found the team helpful whenever questions come up along the way.
We truly appreciate your enthusiasm and kind words. Thank you for taking the time to leave your feedback 😊💜
Brello App Crashed
For whatever reason, I lost the ability to access my Brello app. Of course I did the usual reboot, power off, uninstall, reinstall…you name it but everything was fruitless. I requested help via the Brello chat option. I immediately had a communication acknowledging my issue and promising attention to the issue. It took some time to resolve the issue but I can honestly say I was not handling the problem alone. I had several techs contacting me, offering ideas and trying to remedy the situation. They did not give up until my app was up and running again. This effort spanned several days and I was, truthfully, lost without the app for reference. Bottom line: the technical staff doggedly pursued the issue until it was it was eliminated. Service such as this is foreign to today’s consumer. Thank you Brello techs!!
14 June 2026
Unprompted review
Reply from Brello Health
Hi Terrie,
Thank you so much for taking the time to share your experience 💛
We’re sorry to hear you experienced trouble accessing the app, but we’re truly glad the team at Brello Health was able to stay with you throughout the process and continue working toward a solution. We understand how important app access is for managing your journey, and we know how frustrating it can be when technical issues interrupt that experience.
It’s especially meaningful to hear that you felt supported and never felt like you were handling the issue alone. We’ll be sure to share your kind words with the team. Thank you again for recognizing their dedication and for sharing your feedback 😊💜
Reply from Brello Health
Hi Daniel, thank you for taking the time to share your feedback with us.
We’re so glad to hear that you’ve had a positive experience with our team and that you’ve found our communication prompt and helpful. Providing timely support is very important to us.
We truly appreciate your kind words and are grateful to be part of your journey.
I have had great positive results
I have had great positive results. I have not had another shipment. So we will how that works in 2 weeks!! So far its been good experience. Great customer service results via live agent.
22 June 2026
Unprompted review
Reply from Brello Health
Hi Jill, thank you for taking the time to share your experience with us.
We’re glad to hear you’ve had positive results so far and that your experience has been a good one. It’s also great to know that our live support team has been helpful and provided the service you needed.
We appreciate your feedback and look forward to continuing to support you throughout your journey. We hope your upcoming shipment arrives smoothly and meets your expectations.
Love it !
Ive used brello since November of 2025 within 4 months I lost 80 lbs. The shipping is quick and everything comes very neatly packaged. Ive referred a few people to brello and they love it also! Will continue to use for years to come.
22 June 2026
Unprompted review
Reply from Brello Health
Hi Michelle, thank you for sharing your experience with us.
We’re thrilled to hear about your progress and so glad that your experience with our service has been a positive one. It’s great to know that your orders arrive quickly and that everything has met your expectations.
We truly appreciate your trust, support, and referrals. It means a lot to know you’ve recommended us to others. We’re grateful to be part of your journey and look forward to continuing to support you.
Brello is so easy to work with
Brello is so easy to work with. I first found them on fb and researched them along with other companies. Brello was my choice. They took my information and let me know in no time at all that I qualified. I order the meds (for a lower price than any other companies) and waited for their arrival. It took about a week back then. I now get the product quicker now. Everything was included in the cooler I received. The packaging was secure and kept the contents chilled. There was even a little light inside that indicated that the temp was safe for the medicine. I followed the directions and gave myself my first shot. When I had questions about symptoms I experienced (acid reflux) I was reassured quickly on online that this was normal and my body would get accustomed to to the meds which it did. Since then I have met my goal weight and am working with the doctors on a maintenance program that is right for me.
22 June 2026
Unprompted review
Reply from Brello Health
Hi Lynn, thank you for taking the time to share your experience with us.
We’re so glad to hear that you chose Brello and that your experience has been positive from the very beginning. It’s wonderful to know that you felt supported throughout your journey, from ordering and delivery to getting timely answers to your questions.
Congratulations on reaching your goal and working toward a maintenance plan that fits your needs. We’re grateful to be part of your journey and appreciate the trust you’ve placed in us. If there is anything we can do to make your experience a 5 star one, we would love to hear your feedback. Your input helps us continue improving our service.
This is a good company taking…
This is a good company taking tirzepitide and pleased with weight loss
22 June 2026
Unprompted review
Reply from Brello Health
Hi Susan, thank you for taking the time to share your experience with us.
We’re so glad to hear that you’ve had a positive experience and are pleased with your progress so far. It’s wonderful to know that your journey with us has been going well.
We truly appreciate your trust and support, and we’re grateful to be part of your wellness journey.
Go with Brello
I have been with Brello for about a year. The price is unbeatable, and you get so much more than just medication. You get so much support, access to a workout app, and outstanding customer service. Going with Brello is the best decision I have ever made for myself!
22 June 2026
Unprompted review
Reply from Brello Health
Hi Erin,
Thank you so much for sharing your experience 💛
We’re truly delighted to hear that your journey with Brello Health has been such a positive one over the past year. It’s wonderful to know that you’ve found value not only in the affordability, but also in the support resources, workout tools, and customer service available along the way.
Your kind words mean so much to us, and we’re honored to be part of your wellness journey. Thank you for taking the time to share your experience 😊💜
Customer service
I’ve always had the best customer service. Any small issues were always resolved. In a timely manner. The price is the best around. I’ve been with them for almost a year.
22 June 2026
Unprompted review
Reply from Brello Health
Hi LEM,
Thank you so much for sharing your experience 💛
We’re thrilled to hear that your experience with Brello Health has been consistently positive and that any concerns you’ve had were resolved quickly and efficiently. It’s also wonderful to know that you’ve found value in the pricing and have trusted us throughout your journey over the past year.
We truly appreciate your continued support and thank you for taking the time to leave your feedback 😊💜
This company is so easy to work with…
This company is so easy to work with and their prices are bar far the best! Thank you Brello for everything!
24 May 2026
Reply from Brello Health
Hi Debbz,
Thank you so much for your kind feedback 💛
We’re delighted to hear that your experience with Brello Health has been easy and enjoyable, and that you’ve found value in the pricing as well. Providing a smooth experience and affordable options for our members is something we truly strive for.
We really appreciate your support and thank you for taking the time to share your experience 😊💜
Great Service
I have used both customer service and providers probably twice and it was been a breeze. So helpful, so kind. They really listened to your needs and genuinely assist with it.
22 June 2026
Unprompted review
Reply from Brello Health
Hi Sherlys,
Thank you so much for sharing your experience 💛
We’re delighted to hear that your interactions with both the customer service team and providers at Brello Health have been such positive ones. It’s wonderful to know you felt heard, supported, and genuinely cared for throughout the process.
We truly appreciate your kind words and thank you for taking the time to leave your feedback 😊💜
Lost access to my account on the App.
I suddenly had trouble getting to my info on the Brello App. I contacted Brello and let them know I had a problem. I was contacted almost instantly and by more than one associate. They guided me step by step and checked on my progress til I was able to return to the site. The constant communication was eye opening. That quality of service is rare in the heath care business.
18 June 2026
Unprompted review
Reply from Brello Health
Hi Dave,
Thank you so much for sharing your experience 💛
We’re glad to hear that the team at Brello Health was able to quickly assist you and stay connected throughout the process until your account access issue was resolved. Providing timely support and making sure our members feel supported every step of the way is something we truly value.
We really appreciate your kind words and thank you for taking the time to recognize the team’s efforts 😊💜
Good Service
I have had no problems with Brello. I have now been using them for 6 months. I needed to pause my service for a few weeks, as I had skipped a few doses due to travel. It was easy to do and immediately picked back up where I had left off. The pricing has been better and more transparent than any other site, considering it has no monthly user fees. That made it a hassle considering sometimes you would be paying a fee even when you weren't receiving meds. I have not had to interact with their customer service, so I can not speak to that side. However, the shipping has been transparent, easy to track, and delivered on time for both of my 3 month deliveries.
22 June 2026
Unprompted review
Reply from Brello Health
Hi Lala,
Thank you so much for taking the time to share your experience 💛
We’re delighted to hear that your journey with Brello Health has been smooth and reliable over the past several months. It’s great to know that pausing and restarting your plan worked seamlessly for you, and that you’ve appreciated the pricing transparency and delivery process.
We’re also happy to hear that your shipments have been easy to track and arrived on time. Thank you for your thoughtful feedback and for being part of the Brello community 😊💜
I've been using Brello Health for about…
I've been using Brello Health for about 6 months now and couldn't be happier. The results have been great, the support team is always quick to respond and super friendly, and the website is easy to use.
Overall, it's been a smooth experience from start to finish. Highly recommend!
22 June 2026
Unprompted review
Reply from Brello Health
Hi Yvette,
Thank you so much for sharing your experience 💛
We’re thrilled to hear that your journey with Brello Health has been such a positive one over the past several months. It’s wonderful to know that you’ve been happy with your results, found the support team responsive and friendly, and enjoyed an easy and smooth experience with the platform.
We truly appreciate your recommendation and thank you for taking the time to share your feedback 😊💜
I really love Brello because of your price point and how you are helping overweight people. …
I really love Brello because they have helped me to lose weight. I’ve tried oh so many other diets and everything else under the sun. I have even had a roux en y gastric bypass and I lost a lot of weight but over many years have gained it back. Thank goodness for your company and your compounded tirzepatide. The cost of $499 per month is great. I first was going through the Eli Lily direct plan and it was $449 for only a 2.5 mg dose for a month. If you wanted a higher dose the price went up $200 dollars per
Month for each dosage changes. So, if you needed 15 mg of tirzepatide it was over$1,000 a month. That is definitely not worth it for me. I am on disability and a small pension, so I definitely could not afford that. So, when I found Brello I was beyond happy and grateful that I could still lose
The weight that I need to lose but also not break my bank account. I definitely appreciate your company and the great things you are doing for over weight people. Thank you again. I would definitely recommend your company to anyone.
21 June 2026
Unprompted review
Reply from Brello Health
Hi Barbara, thank you so much for taking the time to share your experience with us.
We’re truly grateful to hear how much Brello has supported your journey. We understand how challenging and emotional weight loss can be, especially after trying so many different options over the years.
It means a lot to know that our pricing has made treatment more accessible for you, and that you’ve been able to continue working toward your goals without added financial stress. We’re honored to be part of your journey and appreciate your trust in us.
Thank you for your kind words and for recommending Brello to others. Your feedback means so much to our team, and we’re proud to support you every step of the way.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.