Brello Health Reviews 

4,133
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 2,457 reviews, reviewers had a great experience with this company. Customers frequently praise the effectiveness of the products, with many achieving significant weight loss and health goals. The customer service is often described as professional, supportive, and helpful, providing prompt responses and clear communication. Reviewers appreciate the fast and reliable delivery, noting products arrive quickly, well-packaged, and properly chilled. However, some customers noted issues with customer service, describing it as difficult to reach, slow to respond, or even rude. A few others also experienced problematic deliveries, citing delayed shipments, products arriving unusable due to temperature issues, or packages not being received.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing high satisfaction and stating that... See more

Customer service

People report positive experiences with customer service, highlighting great service, helpfulness, and quick... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers expressing satisfaction with the... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and... See more

Service

Consumers find service to be positive, with many expressing satisfaction with the product and the prompt,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been with Brello for awhile. Their packaging and tracking is great. You receive everything you need to be successful on your health journey. I will say since the company has grown conversatio... See more

Company replied

Rated 4 out of 5 stars

Just into my 3rd week, no side effects to speak of yet. Hoping it remains. Recommended by a good friend. What stinks is my insurance company required a higher BMI than I have to cover some of the... See more

Company replied

Rated 5 out of 5 stars

The Facebook community is unmatched! The price is definitely great but with other companies offering products around the same, Brello stands out for its community and bonus features like the app!! I’m... See more

Company replied

Rated 5 out of 5 stars

The process from start to finish was easy and legitimate. Due care was taken to ensure medical necessity, and the time frames from start to finish was fast. Delivery was prompt and with professionally... See more

Company replied


Company details

  1. Wellness Programme

Written by the company

Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.


Contact info

4.2

Great

TrustScore 4 out of 5

4k reviews

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4.2

All reviews

(4,133)

2,338 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Weight Loss Product

I have personally experienced other options with my weight loss journey and found Brello Health to be the best option out there. They do not have hidden costs or hike up their prices once you've started your journey. I highly recommend them.

27 March 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Lady Di,

Thank you so much for sharing your experience 💛

We’re delighted to hear that your journey with Brello Health has been such a positive one. It’s wonderful to know that you’ve appreciated the transparency in pricing and found value in your overall experience.

We truly appreciate your recommendation and thank you for taking the time to share your feedback 😊💜

Rated 4 out of 5 stars

It was quick and easy.

14 May 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for your feedback, Rhonda.

We’re so glad to hear your experience with Brello was quick and easy. Providing a simple and convenient process is something we always strive for.

Thank you for choosing Brello Health. We truly appreciate your support.

Rated 5 out of 5 stars

Brello has been fantastic

Brello has been fantastic Their process is very easy. Without extra fees or long term up front 12 month commitments to get a good price. When I joined, they had the best price for a 3 mo supply. I've lost 42lbs in the first 10 weeks with no nausea. The refill process was smooth. Shipping was great and well packaged. Received everything I needed to get started. I have access to the Brello community and support videos which has been an unexpected bonus. I've been spreading the word that Brello is terrific!! Now I'm waiting for my company tee shirt. 😁 Just teasing, there is no shirt ♥️

7 February 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for your wonderful review, Michelle.

We’re thrilled to hear that your experience with Brello has been so positive. It’s great to know that you found our process simple, pricing transparent, and refill experience smooth from start to finish.

We’re also so glad you’ve found value in the Brello community and support resources. Knowing these have added to your overall experience means a lot to us.

Your kind words, support, and referrals truly mean so much. Thank you for being part of the Brello Health community. And we loved the T shirt comment, it definitely gave us a smile. 😊

Rated 3 out of 5 stars

Only been a week

June 21st was my first shot. I have been hungry all week so I am not sure what is going on.

21 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Shirley,

Thank you for sharing your experience. We understand how discouraging it can feel when you have just started and are not seeing the changes you expected right away.

Everyone responds differently, especially during the first few weeks, and some people may need more time before noticing changes in hunger levels or appetite. Progress can vary based on several individual factors.

We appreciate your feedback and would like to take a closer look at your experience. A member of our team will be reaching out through our secure channels to better understand your concerns and provide support.

Rated 5 out of 5 stars

Legit. Same as Zepbound. Trust the Brello system.

The process was simple. My insurance stopped covering my meds. I did the Brello process on the recommendation of my pharmacist. Easy! I had my prescription and added in my dets and credit card info and was approved almost immediately.
Meds came professionally packaged and ready to use. 500 for 3 months. Best deal - and I looked at LOTS! Have used for 4 months - the meds are working exactly like my original Zepbound. Encourage anyone to use Brello. Affordable, efficient, comparable meds.

27 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for your thoughtful review, Laura.

We’re so glad to hear that your experience with Brello has been smooth, affordable, and convenient from the start. It’s wonderful to know that the process was simple, approval was quick, and your order arrived professionally packaged and ready to use.

We’re especially grateful for your kind words about the value and quality of your experience. Your trust and recommendation mean a lot to us.

Rated 4 out of 5 stars

I love Brello!

I love Brello!! They have been a part of my life now for a year and a half. From the beginning it was so super easy to fill out the questions and meet with a Dr . Then 3 to 4 days later my Trizepitide was at the door. I only struggled once with customer service and waiting on a reply. The company has grown by leaps and bounds and still offer the same quick and accurate service. I am down to Jr high weight after 30 years. So grateful.

27 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for your thoughtful review, Jose and Beth.

We’re thrilled to hear that Brello has been a meaningful part of your journey and that your experience has been positive overall. It’s wonderful to know that you found the process easy from the start and that our service has remained reliable as we’ve grown.

We also appreciate your honest feedback regarding your earlier customer service experience. Input like yours helps us continue improving and better supporting our community.

Thank you for trusting Brello Health and for sharing your experience with us. We’re grateful to be part of your journey and truly appreciate your support.

Rated 3 out of 5 stars

Prescription rate needs to be changed to 12 weeks

Been on tirzepitide for 6 months weight loss and dosing has been fine but having prescriptions filled at 10 weeks instead of the twelve means that it is an entire order that will be extra at twelve months. They will say it’s because the order needs time to fill and ship but that would only be a problem with first renewal. I have seen the complaint that if you pause you will be started at initial doses so not really an option. Weight loss has been good but it will be an extra $500 of supplies that will not be needed every 12 months.

27 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for sharing your feedback, Chris.

We understand your concerns regarding refill timing and overall cost, and we truly appreciate you taking the time to share your experience. Transparency around renewal schedules and billing is very important to us, and feedback like yours helps us continue improving.

We want to share that our renewal schedule has been updated to 11 weeks to better align with refill timing while helping ensure continuity of care.

Thank you again for your feedback. Your input is valuable to us.

Rated 5 out of 5 stars

Great reliable company

My husband and I both have been using Brello for over a year now and are very happy with the company. The price has been consistent and I haven’t found any other websites offering the products for a lower cost without “catches”. Delivery has always been fast and reliable. Customer service is very helpful and prompt to respond. I was even refunded once for a payment after asking for a short pause on my order. If I had a complaint it would be that the website is hard for me to navigate. I’ll admit that I’m not the best with technology so it might be on me lol. I’ve referred several of my friends who are now using their services and are also pleased. If you’re considering a GLP1, Brello is the company you’ll want to give a try.

27 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for your thoughtful review, Jeanne.

We’re thrilled to hear that both you and your husband have had such a positive experience with Brello over the past year. It means a lot to know that you’ve found value in our pricing, reliable delivery, and responsive customer support.

We also truly appreciate your honest feedback about the website navigation. We’re always looking for ways to improve, and input like yours helps us create a better experience for everyone.

Thank you for your trust, your referrals, and for being part of the Brello Health community. We’re grateful for your support and are always here if there’s anything we can do to make your experience even better.

Rated 2 out of 5 stars

Still hungry all the time

I expected the hunger and food cravings to be much less, if not totally gone, while one GLP1(Brello). That has not been the case. I wake up hungry and go to bed hungry. I have lost weight but only because I am constantly consciously fighting the urge to eat and making better decisions on what I eat. I give the medication very little credit.

27 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Lori,

Thank you for taking the time to share your experience. We understand how frustrating it can feel when your hunger and cravings have not improved in the way you expected, especially when you were hoping for more noticeable support from your treatment.

Everyone’s journey can look different, and responses to treatment may vary based on individual factors. We also recognize the effort you’ve personally put into making better choices and staying committed to your goals.

We would like to take a closer look at your experience and better understand what may be contributing to these concerns. A member of our team will be reaching out through our secure channels to provide additional support.

Thank you again for your honest feedback.

Rated 5 out of 5 stars

best service for meds

best service for meds! i highly recommend.

26 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for your kind feedback.

We’re so glad to hear you’ve had a great experience with Brello and appreciate your recommendation. Providing reliable service and support to our community is always our goal.

Thank you for choosing Brello Health. We truly appreciate your support.

Rated 5 out of 5 stars

Hands down best peptide company ever!

Hands down best peptide company ever!! From prices to customer satisfaction 🙌

1 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for your amazing feedback, Brandon.

We’re thrilled to hear that you’ve had such a positive experience with Brello. Knowing that you value both our pricing and customer support means a lot to us.

We truly appreciate your trust and your kind words. Thank you for being part of the Brello Health community.

Rated 5 out of 5 stars

Wonderful!! 10 Star Experience

Wonderful!!! The easiest experience and great customer service so far. Medicine arrives quickly and the 3 month supply & no
Price changes itself is Fabulous, and it works great for me 215/172 I also always have medicine available. I recommend Brello to everyone they are 10⭐️🌟⭐️🌟⭐️⭐️🌟⭐️🌟

27 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for your amazing review, Gypzy.

We’re thrilled to hear that you’ve had such a positive experience with Brello. It’s wonderful to know that the process has been easy, your orders have arrived quickly, and that our customer service team has been able to support you along the way.

We’re also so glad to hear you’ve been happy with the consistency and value of your experience. Your recommendation and kind words truly mean a lot to us.

Thank you for being part of the Brello Health community and for taking the time to share your experience. We truly appreciate your support.

Rated 1 out of 5 stars

Great product. Bad Support

I never received my package that was marked as delivered to a CVS pickup location. I have had packages delivered there many times before, and the CVS employees confirmed that the package was never received.

I opened a claim with Southend Pharmacy and was told there was nothing they could do other than have me pay out of pocket for a replacement shipment, which I was willing to do. However, when I reached out to customer support, I was unable to get meaningful assistance for over a week.

This experience was extremely disappointing, especially considering I have spent thousands of dollars with this company over the past year. Everything seems to work well when there are no issues, but when a problem arises, the lack of support and accountability is frustrating. Based on my experience, I cannot recommend this company if reliable customer service is important to you.

Sadly, I’ll have to go with another company, but they are not loyal to her customers at all.

12 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Marie,

Thank you for sharing your experience with us. We’re sorry to hear about the issues you faced with your delivery and the difficulty you experienced getting support.

We understand how frustrating this situation must have been, especially after multiple attempts to get assistance. This is not the experience we want for our customers.

To properly review your case and better assist you, we have sent a request for additional information through Trustpilot. Once we receive your details, our team will investigate thoroughly and reach out directly to help address your concerns.

We appreciate your feedback and the opportunity to look into this further.

Rated 5 out of 5 stars

Totally Satisfied with this Company

I've been extremely satisfied with my experience with this company. They have been supportive and have answered all my questions. The shipping speed is phenomenal and customer support is excellent.

14 April 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for your kind feedback, Sally.

We’re delighted to hear that you’ve been so satisfied with your experience with Brello. It’s wonderful to know that you’ve felt supported, had your questions answered, and received excellent customer service throughout your journey.

We’re also glad to hear that shipping has been fast and reliable for you. Thank you for trusting Brello Health and for taking the time to share your experience. We truly appreciate your support.

Rated 5 out of 5 stars

Down 50 lbs and feeling great

Down 50 lbs and feeling great! Medication works and Brello has been easy to deal with! Thank you

27 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for sharing your experience, Brittany.

We’re so happy to hear about your progress and that you’ve had a smooth experience with Brello. It means a lot to know that both our service and support have made a positive impact on your journey.

Thank you for trusting Brello Health. We’re grateful to be part of your journey and appreciate you being part of our community.

Rated 5 out of 5 stars

My experience with Brello is A+++

My experience with Brello is A+++. I did a lot of research before giving Brello a try. I use Tirzepatide. Was approved April 15 and had the product by April 18 delivered to my front door. The weight loss has been remarkable.
I have found my emails with customer service are answered timely and most importantly they are so willing to work with me on whatever my need has been. Very very pleased. 😀

26 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for your thoughtful review, Kristy.

We’re thrilled to hear that your experience with Brello has been such a positive one from the very beginning. It’s wonderful to know that the process was smooth, delivery was prompt, and that you’ve been pleased with your progress.

We’re especially glad to hear our customer service team has been responsive and supportive throughout your journey. Providing timely and helpful support is very important to us, and your kind words mean a lot.

Thank you for trusting Brello Health and for taking the time to share your experience. We’re grateful to be part of your journey

Rated 5 out of 5 stars

Support is great!

I love how much support I have gotten from the Brello community and also the sheer number of workouts available. Brello was also the best price point around.

26 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for your wonderful feedback, Becky.

We’re so happy to hear that you’ve felt supported by the Brello community and have found value in the variety of workouts available. It’s also great to know that our pricing has made Brello an accessible option for you.

We truly appreciate you taking the time to share your experience and are grateful to be part of your journey. Thank you for choosing Brello Health.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very responsive.

25 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for your kind feedback, Michelle.

We’re so glad to hear you’ve had a positive experience with our customer service team. Providing responsive and reliable support is very important to us, and we truly appreciate you taking the time to share your experience.

Thank you for choosing Brello Health. We’re grateful to have you with us.

Rated 5 out of 5 stars

Awesome company!!

Shipping has always been great for me!! In 11 months, I’ve lost a total of 57 lbs. without Brello, I’m not sure I would have ever been able to get the weight off again. Customer service has always been very responsive.

25 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for your kind words, Shanon. We’re thrilled to hear that shipping has been consistently smooth and that our team has been able to support you throughout your journey.

It means a lot to know you’ve had a positive experience with both our service and customer support. We truly appreciate you trusting Brello to be part of your journey and are grateful to have you in our community.

Thank you again for sharing your experience and for being part of Brello Health.

Rated 4 out of 5 stars

Brello is great!!

Brello is great! They have fantastic customer service - quick and reliable/helpful! and product is great too. They also have wonderful interface with customers. TONS of helpful information being offered at all times

25 June 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for your kind feedback, Jennifer.

We’re thrilled to hear that you’ve had such a positive experience with Brello. It’s wonderful to know that our customer service team has been responsive, reliable, and helpful throughout your journey.

We’re also so glad you’ve found value in the resources and support we provide. Creating a helpful and supportive experience for our community is always our goal.

Thank you for choosing Brello Health and for taking the time to share your experience. We truly appreciate your support.

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