Sleep Consultant & Parent Adviser. Reviews 

229
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff's expertise and knowledgeable guidance, which made a significant difference in their children's sleep habits. Many highlight the tailored routines and effective strategies that led to babies sleeping through the night, often within days. People appreciate the excellent service, including consistent post-visit support and reassurance, transforming exhausted parents into rested and capable ones. The product and overall user experience are frequently described as game-changing, restoring calm and improving family life. However, some customers also noted that the communication style may not suit every family. Reviewers mentioned that the approach could be perceived as very direct, rigid, or even abrupt, with some wishing for more empathy or reassurance during the process.

What people talk about most

Staff

Users describe positive interactions with staff, praising their expertise, responsiveness, and ability to... See more

Product

Customers consistently note positive experiences with the product, with many reporting that their babies... See more

Service

Reviewers highlight positive aspects of service, noting that tailored routines and clear guidance led to... See more

Customer service

People report positive experiences with customer service, highlighting the invaluable support and guidance... See more

User experience

Reviewers mention positive feedback about user experience, with many finding that tailored routines made a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the end of my maternity leave approaching, we decided to bite the bullet and contact Brenda after months of recommendations from friends to help with our son's sleep. What I really loved a... See more

Company replied

Rated 5 out of 5 stars

Brenda completely changed our lives, basically overnight. Our son hadn't been sleeping through the night since we returned from Australia on holiday for almost two months and we were at our wits end.... See more

Company replied

Rated 5 out of 5 stars

Our daughter had been waking 3-4 times a night before Brenda arrived and now sleeps from 7-7 every night. Brenda won't sugar coat things for you, she is very straight talking but she does produce resu... See more

Company replied

Rated 5 out of 5 stars

Not sure what we would have done without Brenda. Our son was a terrible sleeper and following Brenda’s advice and her personalised daytime routine he is now sleeping through the night. Brenda gave us... See more

Company replied


Company details

  1. Child Care Center

Written by the company

A professional qualified and experienced nanny offering consultancy and advice to parents of newborn babies and children. The advice and support is non judgmental, easy, straight forward, supportive and practical. After a lifetime of working in a career with babies and children I have a wealth of experience to share. An additional 3 years experience working in a special care baby unit with sick and premature babies and 21 years supporting parents overnight as a night nanny. This experience has enabled me to condence my knowledge and share it with parents who may have become parents for the first time. The advice, support and practical help in most cases takes place in the parents home. If the parents are overseas the help can be shared in an online meeting or phone call. Advice is very much a personal approach to the individual child and the uniqueness of that family life. Ethnicity and cultural backgrounds are always taken consideration as many families live overseas and parents come from diverse backgrounds. Above all I respond well to communication and support each family with the same enthusiasm with my job today as I did the first day I became a trained nursery nurse.


Contact info

4.8

Excellent

TrustScore 5 out of 5

229 reviews

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4.8

All reviews

(229)

100 reviews in the last 12 months

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Rated 5 out of 5 stars

Brenda is brilliant (even magic).

Brenda is brilliant (even magic).
We had her for both of our daughters, 2.5 yo and 2month-old. The older one had difficulties to go to bed during the night and kept waking up and cries for us during the night. After the visit of Brenda, she started to sleep by herself and rarely cries during the night.
Our youngest took only 2 days to get on the routine Brenda gave us, and slept from 7pm since the day of Brenda’s visit. And now slept through the night.
We got our life back post 7pm, both kids sleeping sound until morning.
Thank you Brenda!

23 September 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you for your kind words. Yes, life must be very different with two sleeping beauties! Keep ahead of the routine, you are doing a great job! :-)

Rated 5 out of 5 stars

Brenda helped us establish a routine…

Brenda helped us establish a routine with our 8 month old, giving us more structure to our day, and hugely improving overnight sleep and naps. We’re in a much better place now. Brenda was very supportive and easy to get hold of / ask questions throughout the process. Thanks Brenda!

28 September 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Abi. Keep ahead of the little one, you are doing a great job! :-)

Rated 5 out of 5 stars

quick and effective

we used brenda as ur two year old son was having trouble sleeping, specifically waking up several times during the night, and crying. which was causing alot of stress to both myself and my wife, as well as not being great for him. WE had Brenda come over and talk us through her experience and what we should do. Whilst her service was not exactly cheap, it was effective and within 2 weeks or so our son was sleeping much better. Brenda's approach has aspects of "tough love", and if you cant be tough, it will take longer to sort out, but it works

6 June 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Afzal. All the best to you and your family :-)

Rated 5 out of 5 stars

Night Nanny

Brenda did a number of nights for me and my newborn from the age of 3 weeks. She is extremely reliable, professional and communicative. She allowed me to get some much needed rest and provided guidance around an outline of a routine. I never once heard my little one cry and was able to get some rest with complete peace of mind. I'd definitely recommend Brenda as a night nanny.

30 September 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Katherine. You know where i am am if you need any more help. :-)

Rated 5 out of 5 stars

If I could give Brenda’s services ten stars I would

Brenda visited my family four nights ago and already our lives are all immeasurably better. The first night after Brenda’s visit my 12 week old son went from multiple wake-ups and night feeds (we had been using a very qualified maternity nurse) to a very peaceful night. My son is happier during the day on Brenda’s expertly suggested routine as am I.

My only wish is that I had found Brenda sooner.

8 October 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Good morning, you are making me blush! The routine has been followed and you are making an effort. The combination of both has got you to this place. Well done to everyone. :-)

Rated 5 out of 5 stars

HIGHLY RECOMMEND!

Not sure what we would have done without Brenda. Our son was a terrible sleeper and following Brenda’s advice and her personalised daytime routine he is now sleeping through the night. Brenda gave us the confidence to allow him to self settle and was always available if we ever had any questions or just needed some reassurance. Her firm nature worked perfectly for our family and we couldn’t recommend her more if you want a no nonsense fix to your child’s sleep issues.

5 September 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Sarah. You have trained him well. Adjust the routine accordingly as you move forward. Continue what you learnt in the last 3 weeks with me. Enjoy your sleep! 💤 :-)

Rated 5 out of 5 stars

We highly recommend Brenda

We highly recommend Brenda! She was our night nanny for the first 2-3 months after having our son. She was fantastic at getting us into a routine which gave us some very valuable predictability in a very unpredictable period of time. She also seamlessly got our son sleeping 10-7 very early doors (without any distress for him) and was invaluable in giving my husband enough sleep to be able to work!! She was also a pleasure to have around and has a cracking sense of humour. Thank you so much Brenda!!

1 July 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Zara, hopefully we will do it all again one day! :-)

Rated 5 out of 5 stars

We reached out to Brenda to get help…

We reached out to Brenda to get help with our toddler for feeding issues. Brenda was amazing! She gave us great advice and tips, things to implement, and her recommendations were showing effect from day 1! It was magic! We had been troubled with her feeding issues for a while, had seen doctors and feeding therapists previously with no success. Then we met Brenda and it seriously changed our life for good very quickly as our toddler began eating solids the day we started implementing her methods. Within the time of a week, we had a toddler who began feeding herself and even asking for food! We are extremely pleased with the outcome and grateful to have found Brenda to help us!! Highly highly recommend to any family who struggles with feeding issues for their little one! Thank you Brenda!

4 October 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Enjoy seeing Mila eat and I hope she is now enjoying eating her food. Keep up the good training. Well done. :-)

Rated 4 out of 5 stars

Brenda was very responsive and straight…

Brenda was very responsive and straight forward to work with. She is clearly very experienced, especially with babies. I’ve given 4 stars as her style of communication is quite direct and the grandparents didn’t like it…! I also thought she would give a little bit more advice with respect to my elder daughter and her behaviour (3 y.o.) but I think her specialism is really younger children. Nevertheless she does “what she says on the tin”. And both my children are now sleeping well.

19 August 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

There was a lot to sort in 3 weeks. As always I gave it my best and I enjoy working with children right up to 10 years and beyond. My experience is far more extensive than most sleep trainers.
Glad to hear they are now both sleeping. :-)

Rated 5 out of 5 stars

Brenda is Amazing!!

Brenda is absolutely a master in her field. Successfully helped both of our children sleep through the night (now 4 & 2 yo). Brenda is a wonderful person but uses the right level of authority/energy to assure we 'did the best by both children'. All advice given was not too invasive and within weeks we had pre 5am wake ups shift to post 6am, with both kids now sleeping well over 11 hours. Do not give it a 2nd thought, if you are experiencing any issues as Brenda will bring bliss back into your home.

26 July 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Ash, I like your description of bliss......ah. Keep up the good training. :-)

Rated 5 out of 5 stars

Great!

She was very thorough and with a few changes our son went from being a terrible napper to doing 2 great naps a day and sleeping from 7pm-7am and he had previously been waking up at 5:30am!

11 August 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Anne, yes we transformed him! Keep up the good training. :-)

Rated 5 out of 5 stars

No nonsense, clear, sleep training

Brenda's help was invaluable when it came to sleep training my four month old son. He is quite a heavy boy and I had resorted to rocking him up and down in the dark with music and a dummy at every nap and bedtime, with limited success. Naps were 30 minutes long and he was waking up every 45 mins from 2/3am. My back was killing me and I was in a permanent state of exhaustion.
Luckily Brenda swooped in and sorted us both out within 3 nights (she had to train me too!). Her methods are slightly old school (no holistic sleep training here) and there is a level of crying that you will not avoid, but mostly only the first night. I would say if you can't stomach it, perhaps this is not the right method for you, but my son is so much happier for it. He now sleeps through the night and he loves his bedtimes and sleeping in his own room. He is also a much easier baby during the day.
Brenda was always very sweet with him and the few nights she stayed over I'd come down in the morning to find him beaming at her.
I feel like Brenda has given us both the gift of sleep and could not recommend her more.

25 July 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you KS. I don't think if we had done holistic sleep training it would have worked with your son. You certainly would not have got to that great place after three nights. Keep up the good training! :-)

Rated 5 out of 5 stars

Brenda is nothing short of exceptional

Brenda is nothing short of exceptional. As new parents, the first months with our baby were some of the most challenging we have ever faced, from sleep difficulties to breastfeeding struggles and everything in between. Brenda brought a rare combination of traditional wisdom, practical strategies, and clear, direct guidance that cut through the noise and gave us confidence when we needed it most.

Although I wasn’t the one in direct contact with her day to day, I saw the difference her support made for my partner, and through that, for our whole family. She didn’t just provide advice, she gave us reassurance, structure, and the tools to get through what could have otherwise been overwhelming.

Her calm, professional approach, combined with her genuine care and deep expertise, made all the difference in helping us navigate the first year of parenthood. I cannot recommend Brenda highly enough to any parents seeking knowledgeable, compassionate, and truly effective support. She is a remarkable consultant, and we will always be grateful for the role she played in our journey.

And yes, all the rumours are true. Brenda has worked with some very high profile families, including a former UK Prime Minister, and it is easy to see why. Her reputation is built on real results and genuine care, and our experience only confirms it.

Thank you Brenda!!!

1 October 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

OMG such a powerful testimonial, thank you so much Robin. Yes, we did not directly work together as you were at work but I am glad you could see the difference it made. You have a busy family life on top of your job so my help was needed. Keep up the good training and all the very best to you and your wider family. :-)

Rated 5 out of 5 stars

Brenda is the best!

Brenda has been an incredible support to us, her guidance and advice has helped us immensely with the routine and sleep of our 3 month old. She has decades of experience and can anticipate every situation. Don’t think twice and reach out to Brenda for help!

1 October 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Good morning Karen, I hope you and the boys are well. Thank you for your kind words, much appreciated. You did so well listening and applying the advice. :-)

Rated 5 out of 5 stars

Brenda is The Expert in Baby Schedules

Brenda was fantastic and helped our baby girl find a consistent schedule that worked well for us and got her to sleep through the night. She had decades of experience and portrays that experience in a stern but helpful way - you must trust the process, it works! She gave us the comfort that ‘we’ are the boss… not the baby. Our baby quickly caught onto the schedule, stopped cluster feeding and took in larger amounts at the allotted feed slots. This has helped her gain weight and fight the bottle less. She’s 3.5months old and now sleeps 7-7, after dropping the dream feed! Thank you Brenda - well worth the £££!!

15 August 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Brendan. Keep up the good training and get back in touch anytime you need further help. :-)

Rated 5 out of 5 stars

Thank you Brenda!

We contacted Brenda when our 3.5-month old daughter started waking up every 30 mins - 1 hour in the night and we’d entered into some bad habits, including needing to rock her or feed her to sleep and running to her during the night at any noise. We had no routine (even though we’d tried with some online) and life was very chaotic and sleep deprived! Brenda came to visit and gave us a routine to follow and, crucially, showed and told us how to make it successful.

For the midday nap, she showed us how to put her down and how to get her to self settle - and for the first time ever, that night she went to sleep by herself in her cot (after a tough 45 mins of crying), and after only a couple of wakes for a few minutes throughout the night, slept through to 7am. After that first night, it was smooth sailing. She went down by herself with very few tears for every nap and has generally slept from 7-7 ever since with the odd wake up here and there.

I can’t believe what a difference it has made to our lives - we have predictability and certainty in the day and our baby is so much happier. She smiles all day and rarely cries. She used to cry on walks or in the car and she now loves both and puts herself to sleep when she is tired without complaint.

Brenda was on hand to answer any questions in the first few weeks and was always extremely responsive. We knew what we were doing wrong but it was integral having Brenda to help us execute sleep training, which we’d tried to do ourselves and failed!

As others have said, Brenda was firm and direct. She believes in her methods, and how you have to teach your baby that tears will not lead to you rushing to them. This is not for everyone. I had always told myself I wouldn’t sleep train, and there have been some really really hard moments, but I’m a complete convert to the approach. We’re all much happier and our baby cries 90% less than before and thrives on the predictability of a routine and the ability to fall asleep by herself.

7 July 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

That really was a 5 ***** review! You went into such detail and how life dramatically changed for everyone. I hope other mums read this, thank you. :-)

Rated 5 out of 5 stars

Life Changing!

Hiring Brenda as a sleep trainer was the best decision we made. Our 18 month old daughter was going through a sleep regression, specifically waking up multiple times at night. We tried many things ourselves but nothing seemed to work. We finally hired Brenda and within a few days, our daughter was back to sleeping through the night. Brenda's approach is strict but she delivers results if you follow what she says to a tee.

Our daughter is currently sleeping 12 hours straight through the night and we could not be more thankful to Brenda. We would highly recommend her for any sleep training needs.

20 August 2025
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Reply from Sleep Consultant & Parent Adviser.

Thank you Sohail, yes sleep & routine is working well and it should continue in that direction.
There will be slight adjustments as she gets older but I hope my follow up has given you the knowledge to adjust things accordingly when you see necessary. Get back in touch anytime you need assistance. :-)

Rated 5 out of 5 stars

Highly recommend Brenda

We were desperate when we called Brenda with a 5 month old baby waking every 1 to 2 hours. Brenda helped us to get back into control with a straight forward routine and troubleshooting, she helped cut through the conflicting information online, and kept us accountable which was crucial as our baby was more resistant than most! I’d recommend Brenda to all of my friends for "good" sleepers and "bad" sleepers alike because Brenda has a lot to teach and recommend starting around 8-10 weeks.

12 July 2025
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Reply from Sleep Consultant & Parent Adviser.

Thank you Eleanor, yes, you are right starting early at 8-10 weeks slowly moving your baby in the right direction and you don't get into a muddle further down the line! You are also not exhausted from broken nights sleep. Well done, keep up the good training. :-)

Rated 5 out of 5 stars

Brenda was excellent with our 2 year…

Brenda was excellent with our 2 year old son. Her approach is strict but we quickly learnt that was necessary in order to get the lasting results we have. She was responsive and supportive at all hours of the day or night. Within a week, he was sleeping straight through. Would highly recommend.

20 June 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Emily. It was also great you had a 2 week holiday and he still continued to sleep well. Fabulous!

Rated 5 out of 5 stars

Best in the business

We hired Brenda for both of our children (a boy and a girl, so we've seen that her magic works regardless of the child!) and she is worth every penny. Her style is strict but clear, and produces very predictable—and seemingly effortless—results. We had originally booked Brenda well ahead of time for her sleep training expertise with our first-born, but for various reasons ended up with her as our night nurse from birth. She was so effective at understanding his needs and patterns that he naturally established a sleep routine by 8 weeks, and was already sleeping 12 hours at night by week 11. Unfortunately for Brenda, she had worked herself out of the job before he was even due to start sleep training proper! Our experience with our daughter was no different, and she took to Brenda immediately, matching our son's development almost to the week. Brenda's style is not for everyone, but if you're looking for the best in the business, look no further.

6 May 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Will, one of each, how nice is that? Keep to my sleep advice and both will give you no issues, such good sleepers. It was great to help you with both children. :-)

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