Sleep Consultant & Parent Adviser. Reviews 

229
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff's expertise and knowledgeable guidance, which made a significant difference in their children's sleep habits. Many highlight the tailored routines and effective strategies that led to babies sleeping through the night, often within days. People appreciate the excellent service, including consistent post-visit support and reassurance, transforming exhausted parents into rested and capable ones. The product and overall user experience are frequently described as game-changing, restoring calm and improving family life. However, some customers also noted that the communication style may not suit every family. Reviewers mentioned that the approach could be perceived as very direct, rigid, or even abrupt, with some wishing for more empathy or reassurance during the process.

What people talk about most

Staff

Users describe positive interactions with staff, praising their expertise, responsiveness, and ability to... See more

Product

Customers consistently note positive experiences with the product, with many reporting that their babies... See more

Service

Reviewers highlight positive aspects of service, noting that tailored routines and clear guidance led to... See more

Customer service

People report positive experiences with customer service, highlighting the invaluable support and guidance... See more

User experience

Reviewers mention positive feedback about user experience, with many finding that tailored routines made a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the end of my maternity leave approaching, we decided to bite the bullet and contact Brenda after months of recommendations from friends to help with our son's sleep. What I really loved a... See more

Company replied

Rated 5 out of 5 stars

Brenda completely changed our lives, basically overnight. Our son hadn't been sleeping through the night since we returned from Australia on holiday for almost two months and we were at our wits end.... See more

Company replied

Rated 5 out of 5 stars

Our daughter had been waking 3-4 times a night before Brenda arrived and now sleeps from 7-7 every night. Brenda won't sugar coat things for you, she is very straight talking but she does produce resu... See more

Company replied

Rated 5 out of 5 stars

Not sure what we would have done without Brenda. Our son was a terrible sleeper and following Brenda’s advice and her personalised daytime routine he is now sleeping through the night. Brenda gave us... See more

Company replied


Company details

  1. Child Care Center

Written by the company

A professional qualified and experienced nanny offering consultancy and advice to parents of newborn babies and children. The advice and support is non judgmental, easy, straight forward, supportive and practical. After a lifetime of working in a career with babies and children I have a wealth of experience to share. An additional 3 years experience working in a special care baby unit with sick and premature babies and 21 years supporting parents overnight as a night nanny. This experience has enabled me to condence my knowledge and share it with parents who may have become parents for the first time. The advice, support and practical help in most cases takes place in the parents home. If the parents are overseas the help can be shared in an online meeting or phone call. Advice is very much a personal approach to the individual child and the uniqueness of that family life. Ethnicity and cultural backgrounds are always taken consideration as many families live overseas and parents come from diverse backgrounds. Above all I respond well to communication and support each family with the same enthusiasm with my job today as I did the first day I became a trained nursery nurse.


Contact info

4.8

Excellent

TrustScore 5 out of 5

229 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(229)

100 reviews in the last 12 months

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Rated 5 out of 5 stars

Brenda is fantastic

Brenda is fantastic! She was instrumental in helping us with establishing a routine for our 5 month old. Our son’s daytime napping has improved drastically after her programme - from being a baby who would only nap on me, he learnt how to fall asleep independently at more less the same times during the day. Before Brenda’s programme our son would wake up few times a night which Brenda managed to transform into a peaceful long sleep from 8 until 6/7 am. Her method is centered around establishing a feeding and napping routine and allowing the baby to learn how to fall asleep without being fed/rocked to sleep. We feel it has been unfairly labelled by some as the „cry it out” method - that’s definitely too dramatic. While it does involve some crying, for our baby it generally meant crying for 10-15 min max before falling asleep at the beginning and now even less so. First few days of implementing her routine are tough but then it gets so much easier for everybody. We would highly recommend Brenda to any parents whose little ones are struggling with any napping/sleeping/feeding issues!

17 May 2025
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Aga for your detailed, fair review and successful experience of sleep training.
Too many parents use the term "cry it out," I have always used the term "controlled crying."
Meaning the parents are in control and there is a purpose and long term plan as to why they have left the baby to cry.
Keep cool in this hot weather and keep up the good training. :-)

Rated 5 out of 5 stars

Highly Recommend

We are based in Adelaide, Australia with our 5 month old son. Brenda helped us remotely with your son’s day time routine and sleep. Within 2 nights he was sleeping through the night. She was very responsive and supportive at all hours of the day or night (especially important given the time difference). Worth every cent

2 June 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Chiara. Keep up the good training. :-)

Rated 5 out of 5 stars

Brenda’s routine does what it says on the tin!

Brenda certainly delivers results and routine! Within 2 days our 6 month old went from waking 3 times a night to sleeping 7-7.
Brenda’s method certainly isn’t for the faint hearted but if you want your child sleeping well, that’s exactly what she will get you! She also helped us with a good feeding pattern and confidence which helped as we entered weaning territory.

26 May 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Andrew. You would have had less crying than if you had taken a more softly softly approach because that approach can prolong the end result. If fact you may never have got the result you now have 7-7 :-)

Rated 5 out of 5 stars

Brenda certainly got results

Brenda certainly got results, our baby went from not being able to sleep well at all to sleeping through the night after just one night of Brenda’s sleep training. It wasn’t perfect but it has been remarkably improved. We cannot fault Brenda on her results, however we found the process incredibly stressful and her approach / tone harsh and difficult at times. That said, we are pleased we did it and thank you Brenda for getting us our sleep again!

29 March 2025
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Anna, yes, I agree, it was tough at times. He was a hard nut to crack but you could not go on as you had been. I hope the good sleep continues. :-)

Rated 5 out of 5 stars

Brenda’s support has been invaluable to…

Brenda’s support has been invaluable to us. Brenda has helped us with both our daughters and within days of meeting her our day to day routine was transformed, for the better! We have two very happy girls who have consistently slept through the night from 3/4 months. It is such a comfort to know that with all her experience she always has a solution and if you follow her advice it will work out! Brenda has a fantastic way with children and although the advice might seem extreme at first she has children’s (and parents!!) best interests at the forefront of everything that she suggests. Thank you Brenda!

23 June 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Emma, keep both on track but you know where I am if you need any more assistance. :-)

Rated 5 out of 5 stars

I couldn't recommend Brenda enough

I couldn't recommend Brenda enough! She was such a huge help with my 2 year old and 6 month old.

We had been having problems with my 2 year old walking in the night and since the day she arrived after following her advice he stopped waking!

If we had any questions she was always available to help very quickly and left us feeling confident!

We have two children both sleeping through 🙂

25 January 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you for your review Katie. So pleased to catch up today and hear both boys continue to sleep so well :-)

Rated 5 out of 5 stars

Brenda gets the job done

Brenda gets the job done. Her methods are hardcore and may not be for everyone, but her plan worked for our 6 month old and we are enjoying him sleeping through the night and much better during the day now.

14 May 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Jessica, if we had gone slower there would have been more crying and would have taken longer to get a result. It is like a sticky plaster, if you go slowly it can be more painful.
Most parents want to get a result quickly as they are very tired.
Some things we do go more slowly like taking a dummy away or getting a baby under 5 months sleeping through the night but S is big, 6 months and on solids. There was no need to go slowly.
Keep up the good training. :-)

Rated 5 out of 5 stars

We have used Brenda twice now

We have used Brenda twice now, both times she has really helped. It's not only the initial help, it's the on-going support that really makes a difference. Thank you, Brenda.

25 April 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Mark, glad to be of service! Keep up the good work. :-)

Rated 5 out of 5 stars

Brenda’s sleep training is life…

Brenda’s sleep training is life changing. Our 4 month old baby had been a terrible sleeper since birth. We were lucky if we could get a couple of hours from him a night. Brenda came along and within a few days our baby was sleeping for eleven hours uninterrupted. He now consistently sleeps through the night. Would highly recommend to anybody who is struggling with getting their baby sleep. Thank you Brenda.

11 June 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

...and thank you Eleanor for listening and following the advice. Keep ahead of P! :-)

Rated 5 out of 5 stars

Highly recommend getting Brenda's help

Brenda has been wonderful and helped us getting our 21 months old daughter back on track. Following many changes (house, new sibling) our daughter started having a terrible sleep. Brenda spotted straight away what the issues were and put a routine together so that we could get our daughter to sleep through the night again. It worked very well! Should we ever need more help, we will get in touch with Brenda straight away.

18 May 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Marion, keep up the good training. Get back in touch anytime. :-)

Rated 5 out of 5 stars

Sleep training triplets and singleton!

Brenda has helped us helped us twice and her methods have really worked with our children. We first met Brenda when she helped us with our triplets in 2022. We recently had another baby and called on Brenda's expertise again. Our 3 month old baby is now sleeping 7pm - 7am. Brenda is very responsive and helpful with any issues encountered during the sleep training process. We would highly recommend Brenda! Thank you!

28 April 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Irene. Keep on top of all the girls as you and Taimur are in charge! Keep ahead of Ellies routine.
:-)

Rated 5 out of 5 stars

Completely transformed our baby’s sleep

Brenda completely transformed our baby’s sleep. Previously we were dealing with numerous wakings, and barely getting a stretch of more than 3hours of sleep, often waking after an hour. Our baby now sleeps through the night and has settled well into their new daytime routine that Brenda provided.

2 June 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Mercedes, keep ahead of the routine and adjust accordingly as baby grows. :-)

Rated 5 out of 5 stars

Brenda set our daughter up to be a…

Brenda set our daughter up to be a superb sleeper from 5month. So when we hit a regression and anticipated change from cot to bed at 2.8 we knew who to call to tell us what to do. As was before, Brenda steered the ship through the rocky seas and into the calm. We truly could not have gotten back to an ideal sleep routine for her and us with out Brenda. Her three week support means you get to witness the transformation from before to after the routine settles in. Her guidance sets you up with tools to be successful after her departure. She is wealth of knowledge and experience and so you get access to a lot of information and best practice.

2 June 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Rebecca, I am looking forward to working with you again! :-)

Rated 5 out of 5 stars

Best decision ever to contact Brenda

Best decision ever to contact Brenda. She was the push we needed to change our Way of doing things. We live in denmark and that worked fine as Well. Our daughter is 5 and our main issues were eating and behavior.

5 May 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Birgit, so pleased it has helped your daughter. Keep up the good training. :-)

Rated 5 out of 5 stars

Brenda the Baby Whisperer

Brenda is an expert. Top of her game. We cannot recommend her highly enough. She has transformed our lives as parents.

We consulted Brenda when our 5 month old’s sleep had gone awry over the preceding few weeks.

Brenda parachuted in to the rescue (her responsiveness to enquiries can only be unrivalled). Within a couple of nights our baby transformed from waking every few hours and with hideous drawn out bedtimes, to sleeping through (and properly - no dream feeds - 7pm to 7am). We now pop our baby down and walk out each night and there is no crying.

It was not only the sleep. Brenda also:
- Provided advice to help our baby accept a bottle (a success);
- Transformed our baby’s feeding - from being a serial snacker to having fewer fixed and effective feeds;
- Has changed our baby through the routines to a happy one (previously the days were difficult as our baby was often grizzly).

We knew what we should be doing, but executing it whilst emotionally intertwined was challenging. Brenda made us accountable to her, and caused us to follow through with what was needed. Her direct style yields results. There’s no messing around.

Magician; baby whisperer; whatever it is, Brenda’s input has been genuinely unbelievable. Thank you.

21 May 2025
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Reply from Sleep Consultant & Parent Adviser.

Thank you Julia, we got there in the end with the sleep training and the review! :-)

Rated 5 out of 5 stars

Brenda has been such a brilliant…

Brenda has been such a brilliant educator and support for us to get our baby into a routine that works & that is suited to his needs. We really appreciated her no-nonsense approach to the training and her strictness had firm reasoning. She explained why we needed to be strict with it and what would happen if we weren’t. Within a few nights we had weaned our (then 6 month) baby off his night feed & he slept through 7-7!

The WhatsApp support we had the following weeks was so helpful with a few tweaks made to the schedule based on feedback. Brenda was also quick to answer any queries we had. By the end of it we felt confident that we had the tools/understanding to keep going ourselves with our finalised plan.

We’d recommend Brenda to anyone who is thinking about sleep training, it really has been life changing! Our baby is happy in his routine and so are we. It’s been amazing to have our evenings back without thinking about dream feeds and inevitable night wake ups, plus knowing we will also get a good nights sleep ourselves is just great. Thank you, Brenda!

1 May 2025
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Reply from Sleep Consultant & Parent Adviser.

Thank you Victoria for the lovely review. Keep up the good training and use the whats app group as a reference. Get back in touch anytime. :-)

Rated 5 out of 5 stars

Such a life changing experience…

Such a life changing experience working with Brenda! Our ten month old had been waking up every 1-2 hrs for two months and she got us to her sleeping through the night in a week. Her supportive and encouraging coaching really enabled us to get there. Thanks so much Brenda!

3 April 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Sara, so pleased to hear it is going so well :-)

Rated 5 out of 5 stars

Brenda - night nanny

Brenda was such a helpful, experienced and reliable night nanny for our son from birth to 8 weeks. Having Brenda throughout the week to give advice and most importantly enable us to get a full nights sleep was invaluable.
Would have no reservations in recommending Brenda

4 May 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Ronan, I hope you all enjoy your break in Ireland :-)

Rated 5 out of 5 stars

We had great success with Brenda.

We worked with her to sleep train our (almost) 6 month year old baby. Within 4 days we had baby sleeping in their own room and through the night. Brenda helped us to introduce a routine, which she strongly believes in, and gave us a kickstart on weaning.

The level of communication Brenda provides is fantastic. She is always very responsive to questions on sleep and other areas of care. She also takes the time to check in, providing a great level of support.

It was challenging to make the adjustments to begin with, when you're used to a certain rhythm with your baby. However, Brenda is on hand to answer questions and when you start to see the benefits for baby and parent it all starts to make more sense.

We are very grateful we took Brenda on!

18 March 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Kathryn. Keep up the great training, doing a good job! Enjoy the long weekend and sunshine :-)

Rated 5 out of 5 stars

Brenda definitely gets results

Brenda definitely gets results! She came over to spend a few hours with us, meet our little one and see how we interact with him. She gave us a routine and over the next few weeks made little tweaks to build the right routine specifically for our little one.
We had tried the cry it out method before with no success, but within a few days with Brenda, bub’s sleep was transformed. We also got great advice on his eating and other habits.
Thanks Brenda!

29 March 2025
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you for your review. Keep Bubs on track and get back in touch anytime. :-)

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