Never had to claim so can't comment on that but I have been with Brentacre for years and always appreciated their personal service. They are perfect for my needs (DIY campervan with some business use... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brentacre have been refreshingly excellent. Knowledgable and helpful since buy a new modified van. My current insurance company refused to insure the new vehicle and charged me nearly £200 to cancel e... See more
Company replied
Great company to work with previously used them for my America pickup and will again once back on the road Staff super friendly and easy to talk to Now insured my Porsche Boxster with a very com... See more
Company replied
The best insurance decision I ever made. To make a enquiry direct on the website. Quote, unbeatable. Level of insurance, next level. Ease, incredible. Customer service, on point. I've got a feeling I'... See more
Company replied
Company details
- #40 of 184 best companies in Insurance broker
- #30 of 228 best companies in Insurance agency
Written by the company
With over 30 years' experience in the automotive insurance industry, we specialise in insurance for classic cars, modified cars, camper vans, hot rods, imports and more. Our specialist knowledge allows us to offer tailored cover for non‑standard vehicles, backed by a knowledgeable UK‑based team.
Contact info
Phoenix Way, Gorseinon, SA4 9WF, Swansea, United Kingdom
- 01792 650933
- Admin@brentacre.co.uk
- brentacre.co.uk
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
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Reply from Brentacre Insurance
Easy, friendly and quick is exactly how it should be. Thanks for sharing your experience and leaving a review.
Very professional and helpful .prices…
Very professional and helpful .prices are also excellent
10 June 2026
Unprompted review
Reply from Brentacre Insurance
Professional, helpful service and excellent pricing is exactly what we aim to deliver. Thanks for sharing your feedback Lisa.
Very pleased with the service I…
Very pleased with the service I received very prompt and quick with sorting out the insurance for my campervan would highly recommend
6 June 2026
Unprompted review
Reply from Brentacre Insurance
We're pleased to hear everything was sorted promptly and without hassle for your campervan insurance. Thanks for the recommendation and for sharing your experience Steven.
Very easy process of getting the…
Very easy process of getting the cheapest car insurance for an imported vehicle.
28 May 2026
Unprompted review
Reply from Brentacre Insurance
It’s good to hear the process was straightforward and that we could help find the right cover for your imported vehicle at the right price. Thanks for leaving a review Dylan.
Good service helpful staff
19 May 2026
Unprompted review
Reply from Brentacre Insurance
Helpful service and a supportive team is exactly what we aim for. Thanks for taking the time to leave a review Anthony.
Great service and best prices
Staff very helpful, found me the best price. Advised me to shop around first to be sure but I soon discovered that they had offered me the best deal by far and are so easy to deal with in comparison to other sites/ companies! Very happy.
3 June 2026
Unprompted review
Reply from Brentacre Insurance
It’s good to hear the team helped you find the right price and made the process straightforward. Advising you to shop around and then still coming out on top is exactly how it should be. Thanks for sharing your experience, we’re glad you’ve been happy with the service.
Second to no one
The best insurance decision I ever made. To make a enquiry direct on the website. Quote, unbeatable. Level of insurance, next level. Ease, incredible. Customer service, on point. I've got a feeling I'm going to be sticking with this firm for the foreseeable.
2 June 2026
Unprompted review
Reply from Brentacre Insurance
That’s brilliant feedback to read. From the quote and level of cover through to ease and customer service, it’s great to know everything stood out for the right reasons. We really appreciate you choosing Brentacre and look forward to supporting you going forward.
Reply from Brentacre Insurance
That's great to hear! Thanks for the continued support and for taking the time to leave a review.
Changes made easy
Changes made easy. This company is a pleasure to work with! Emailed modifications and changed straight away. Great insurer for IDBuzz!
3 June 2026
Unprompted review
Reply from Brentacre Insurance
Thanks for sharing your experience Jacqueline. It’s good to hear your modification changes were dealt with quickly by email and without any hassle. We’re glad Brentacre has been a good fit for your ID Buzz.
Cheapest and quality
Been with brentacre for 2 years now. Insured on my self built campervan and they're by far the best price I could find. Friendly staff and not had an issue at all.
2 June 2026
Unprompted review
Reply from Brentacre Insurance
Thanks for your feedback Kyle, being insured with us for your self‑built campervan over the two years and having a hassle‑free experience is exactly what we aim for. It’s good to hear the price stood out and that the team have been friendly throughout.
Absolutely brilliant insurance company…
Absolutely brilliant insurance company very prompt replies.
Always very helpful. Can’t recommend them highly enough.
2 June 2026
Unprompted review
Reply from Brentacre Insurance
Thank you for your fantastic feedback David.
It’s great to hear you’ve found the service prompt and helpful, comments like this really mean a lot to the team. We truly appreciate your recommendation and you taking the time to leave a review.
Keely was very helpful and explained…
Keely was very helpful and explained all of the options clearly and politely. I did not feel rushed into a deal, We need more professionals like Keely.
Thank you very much.
Paul
1 June 2026
Unprompted review
Reply from Brentacre Insurance
Thank you very much for your kind feedback Paul.
It’s great to hear that everything was explained clearly and professionally, and that you felt comfortable and not rushed through the process. Your comments about Keely will be passed on, they’ll be really appreciated.
Thanks again for taking the time to leave a review.
Used Brentacre for 10 continuous years.
Used Brentacre for 10 continuous years.
My previous policy lapsed by a couple of days so, we had to go through all the car details again which was a bit frustrating but didn’t help the chap I dealt with was a little abrupt with me, maybe as it was first thing Monday morning but have to say normally staff are fantastic, today’s call was an exception to my previous experiences.
Highly recommend this company they make it so easy, pricing is great too.
1 June 2026
Unprompted review
Reply from Brentacre Insurance
Thank you for taking the time to leave such honest feedback and for being with Brentacre for the past 10 years, that loyalty really does mean a lot to us.
We're sorry to hear that this particular call didn’t quite meet the standard you’ve come to expect from us. While it’s disappointing to hear it felt frustrating on this occasion, we do appreciate you recognising that this was an exception to your usual experiences with the team. Your comments are genuinely helpful and will be fed back internally.
We’re really grateful for your recommendation and for highlighting the ease of dealing with us, along with our pricing. Thanks again for sharing your experience.
Excellent service .....
What can I say.... mainstream companies were trying to charge me a fortune for my mini cooper s.....I was advised by Howdens to try brentacre and they weren't wrong...much cheaper policy with all modifications declared, excellent customer service and all done and dusted in no time at all.
Give them a call, you won't regret it 👍
24 May 2026
Unprompted review
Reply from Brentacre Insurance
Thanks for taking the time to share such a great review Steve.
It’s really good to hear we could help where mainstream insurers couldn’t, especially with all modifications declared on your Mini Cooper S. We’re pleased the process was quick, straightforward, and that the service stood out for you.
Your recommendation genuinely means a lot, thank you for choosing Brentacre
What an amazing company to deal with!!!
What an amazing company to deal with, I have just taken out modified insurance for my much loved Impreza turbo with these guys. They were amazing to deal with on the phone, only had to wait 1 min the first time and 5 mins the second time for my calls to be answered which is amazing. Both staff I spoke to were very helpful but especially Lewis who didn’t make us feel rushed and went through all details in full. Made sure we understood everything and and asked a number of times if there was anything else or any other questions before ending the call. Very good price on this type of policy, certainly happy to recommend to club members in future.
Thank you Brentacre!!!!
29 May 2026
Unprompted review
Reply from Brentacre Insurance
Thank you so much for taking the time to leave such a detailed and enthusiastic review Tori.
It’s fantastic to hear how smooth the process was when arranging cover for your Impreza, from getting through to the team quickly to having everything explained clearly and without feeling rushed. Your kind words about the service, especially your mention of Lewis and taking the time to make sure everything was fully understood, are really appreciated and will be passed on.
We’re also really pleased to hear you were happy with the price and would recommend us to fellow club members. Thanks again for choosing Brentacre and for such lovely feedback!
Camper van insurance
Very knowledgeable about specific vehicles, after a few questions with a very helpful gentleman he got me a very competitive price for my camper van, excellent service and would highly recommend.
15 May 2026
Unprompted review
Reply from Brentacre Insurance
Thanks for your great feedback Rob, it’s brilliant to hear you found the team knowledgeable and helpful when arranging cover for your camper van.
We’re really pleased we could get you a competitive price and make the process a smooth one. Your recommendation means a lot, thank you for taking the time to share it!
Really pleased with the ongoing service from Brentacre
Just a quick review to say how pleased I am, and always have been with the service received from Brentacre.
Policy changes, updates and requests for my modified VW Transporter are always dealt with quickly and professionally.
In an increasingly faceless age where we just deal with chatbots and speaking to actual humans is increasingly difficult its always refreshing to get straight through to someone at Brentacre 😊
They have always accommodated my vehicle mods and given me great advice and a fair price.
I'd like to call out both Rhodri and Keely for their great service and assistance today with adding a new driver and issuing documents promptly for proposed trip abroad.
26 May 2026
Unprompted review
Reply from Brentacre Insurance
It’s great to hear how pleased you’ve been with the service over time Jon, especially with how smoothly your policy changes and updates for your Transporter are handled.
We really appreciate you recognising the personal touch our team aims to provide, and your mention of being able to speak directly to someone means a lot in today’s world. I’ll be sure to pass your kind words on to Rhodri and Keely as well, they’ll be delighted to hear your feedback.
Thanks again for taking the time to share this
Reply from Brentacre Insurance
Thank you for your kind words Igor, it’s great to hear you found the team helpful. We really appreciate you taking the time to share your experience!
Very friendly team and easy to talk to
Very friendly team and easy to talk to. Very competitive quotes too.
20 May 2026
Unprompted review
Reply from Brentacre Insurance
Thanks for the 5‑star review Dan. We really appreciate you taking the time to share your experience and are glad everything felt straightforward for you.
Always use Brentacre
I dealt with Mark to get my initial quote and the guy was top notch, I unfortunately forgot the name of the person who helped me set up my insurance want to say Rhodri. Both quality guys to deal with very helpful.
18 May 2026
Unprompted review
Reply from Brentacre Insurance
Thanks for the 5‑star review, Sam. It’s great to hear you had such a positive experience and that Mark was able to help get your initial quote sorted. We’re also really pleased to hear you were well looked after when setting the policy up as well, we’ll be sure to pass your comments on to the team, including Rhodri.
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