Brentscoolpicks Reviews 292

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Bought my first hoverboard on May 7, 2023 from Hoverboardsonline.ca. This company is great. I ordered the board on May 7, received it at my door May 9. The included quick rundown of instructions/tips... See more

Rated 5 out of 5 stars

Ordered 3 Hover Boards. Delivered on time in excellent condition. All working perfectly. Grand Kids love them. I know they are of good quality because I bough two 2 years ago. Quality product, sold... See more

Rated 5 out of 5 stars

Super easy and painless purchasing experience for our balance board, carry bag and seat attachment which we bought for our 9 year olds birthday. The board was a total hit with the whole family-great c... See more

Rated 5 out of 5 stars

The Scooters we purchased came in the shipping time-frame promised - no anxiety - no nonsense. They were exceptionally well packed, and ready to unfold, charge and go. These Dualtron scooters ar... See more

Company details

  1. Skateboard shop
  2. Sporting Goods Shop

Information provided by various external sources

Welcome to Brents Cool Picks. Bringing you the newest products with low prices and fast delivery. We are Canada's highest rated hoverboard store. We offer online shopping as well as in store test drives and pick ups. We have been in business since 1993 and customer service is our number one priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

292 reviews

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Rated 5 out of 5 stars

Excellent Service!

After purchasing another hoverboard from a different company online the week before and quit working after 1 day, the staff at Brent’s Cool Picks were excellent when it came to answering my questions via email and the online chat. I was very leary after my previous experience but the board was delivered super fast and is working great and I appreciate the follow up emails ensuring that we are happy with the product we received. I would highly recommend this company!

6 July 2020
Unprompted review
Rated 5 out of 5 stars

Great service. Highly recommend!

My daughter LOVES her hoverboard! I called in with a few questions before purchasing and was highly impressed with the customer service. Shipping was on time and traceable so I never had to worry about it being lost. Thanks to the guys who took the time to help me out! Much appreciated!

6 June 2020
Unprompted review
Rated 5 out of 5 stars

Great quality stuff

Great quality stuff, GREAT customer service, quick delivery, Canadian company. Have ordered before, will order again. Thanks guys.

6 June 2020
Unprompted review
Rated 5 out of 5 stars

To echo another reviewer

To echo another reviewer, I wish I had done my homework first. I bought a Chic hoverboard for my daughter's birthday. It wouldn't hold a charge from day one. Since we received this board it has been awesome. Charges quickly and lasts forever.

5 June 2020
Unprompted review
Rated 4 out of 5 stars

So far, Awesome

So far, Awesome!! This hoverboard was bought as a replacement for a piece of junk "Chic" brand one. (It died after 2 months.) I wish I would have done my homework and found Brent'S web site last Christmas. My son loves this one and the bluetooth speaker works great. Delivery was really fast, 3 days. If this one lasts 6 months, I'll give an updated review.

26 May 2020
Unprompted review
Brentscoolpicks logo

Reply from Brentscoolpicks

Glad it's working great so far. and remember, as long as you didn't opt for the reduced warranty you will have a one year warranty.

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