Brevis Reviews 122

Excellent service from Brevis for my property sale. Upon quoting, I could call Brevis and discussed regarding my enquiry even at around 6:30pm 🤩. The signup is simple and straightforward. After signing up, I was given access to an online portal, which instructs me all the steps & documents I need to complete. Sam, Lauren and later Shamima (after Lauren left the company) have done their best to assist me. My emails were promptly replied (most within the same day unless it is too late). All this superb service is coupled with a very reasonable fee (absolutely no nonsense add on service fees - even third party). Even better is their worry free no move fee policy - much appreciated in case of the worst scenario.
Again many thanks to the team at Brevis. Keep up the good work! Will definitely use Brevis again if I could buy my next property in near future

As first time buyers, Brevis completely ruined our experience and made it an extremely stressful one. From not informing us that our account manager had left the company, to lack of communication, transparency and care, even when we were about to be made homeless having handed in our notice on our rental property.

At one point we hadn’t heard from our conveyancer for a month, and at another, we were told that we’d need to get separate legal advice from another legal firm as they weren’t leasehold ‘experts’ (bearing in mind from the get go the offer on the property we were buying was only valid if a leasehold extension was obtained, and therefore all known from the very beginning).

Further to this, having not had an update on when we could expect to exchange and complete (having been delayed for over a month), we were sent our legal bill - we couldn’t believe it. Even worse, we weren’t made aware that Brevis is actually closing (which explains the awful experience we had) until we were at the end of the process - something I’m sure would have been known for months, and had this been communicated with us, we would have avoided the company at all costs.

Brevis aren’t actually taking on any new clients at the moment, but if they resurface in another form - I’d stay away. We ended up getting a discount on our legal fee, but if we’re honest, we would have rather paid full price and got the level of service we were promised.

I was assigned Lauren Jarmain-Chew, who I found extremely helpful and communicative at all times. Lauren explained everything at each step of the way. Lauren was always very quick to answer any questions I had and responded to e-mails and phone calls promptly. 

Lauren kept me up-to-date throughout the process, and the dashboard made it easy to check on the progress and complete any necessary tasks.

It was quick and easy to sign up to Brevis and I  found the overall pricing clear and reasonable. would thoroughly recommend Brevis.

Excellent service,very easy to complete on line with back up on phone

We bought a house 8 months ago, and everything was relatively smooth. However, we needed to do a lease extension so we started the all process 8th month ago and paid for it. It has been 4 months that we have been chasing them with no answer. No one got back to our 10 last emails (we incleaded POC but also director and help@) , and no one is picking up the phone. So I am wondering if this company is still in activity...

This was the first time I used Brevis and I will definitely use them again in the future. They made the whole process straight forward with a simple to use account system. There was full transparency and excellent customer service provided by everyone. Everything was done in a timely and very efficient manner. They provided me with full confidence and trust. Highly recommended and very good value for money.

Fantastic experience!!!
No hassle at all!!
Really professional people who listen to you and working for you.
I had spent a while looking for conveyancing solicitors cause there were very various routes and reviews, as you know not very good to you as well. I was buying small flat for first time, so I wanted trust people for reasonable price. Brevis was the best choice.
First of all very affordable quote with no hidden extras.
Secondly their website to register it was so clear and straightforward that I knew I was with professionals at that point. Honestly it was so easy and eye friendly to fill out the questionnaire, pleasure.
In the beginning Sam introduced to the process and explained me kindly what get ready for and to expect.
Then I dealt with Shamima my account manager. Shamima has great understanding sense of client, as well her messages and phone conversations and advices were clear, very kind and to the point. I am so happy to deal with her, it was a great pleasure.
However the process dragged a bit because of the third parties, sellers solicitors which I was informed and we could only chase them.
It happened once or twice from plenty where I didn't response to my email but with next try I got straight answer with polite excuse. Oh and few times their office was busy, but assume this business is very busy at times, and I am not only client. They will come back to you don't worry.
Overall I am very happy to chose Brevis for my first move and if there is any other coming I will definitely chose Brevis again. Will recommend to my friends as well if they need.

Steer clear of this firm, the solicitor acting for me left the firm and they closed my case without mentioning anything. Im trying to sell my property and for the past 2 weeks my sellers solicitors have been waiting for Brevis to send out the contracts and no one bothered telling me that the contracts weren't going to be sent as my case was closed, so now I need to find another solicitor to try and salvage the sale before I lose my buyer...talk about amateurs or what. I'm not happy at all!!!

The sign up process was very easy, and they’re easy to get hold of when you call, but apart from that Brevis have been incompetent throughout most of the house buying process which is disappointing given they were more expensive than average. Here’s why I’ve taken off this many stars:

1) They failed to give me a heads up about the minimum 10 working days delay between submitting a Lifetime ISA withdrawal request and actually receiving the funds. This is despite me asking every single week if there’s anything I needed to do to speed up the process. My account manager seemed to know very little about the LISA withdrawal process.

2) Despite paying them £45 as a “LISA Fee”, Brevis did nothing to retrieve the funds apart from signing the documents. I had to contact my LISA provider, fill the forms and liaise with them. What’s worse is it took 4 attempts over 4 days for them to sign the document correctly adding to the delays.

3) I was lead to believe that my contact at Brevis is a qualified solicitor. When it came time to sign the forms, it turns out they were just a paralegal. This explained why she was not good at answering my questions and seemed unsure of her answers very often. What’s worse is she signed the LISA withdrawal form despite it saying you need to be a qualified conveyancer. The form was rejected by my ISA provider as a result. What’s even worse is that she signed her emails with “residential conveyancer” which is FALSE. Her supervisor is the actual solicitor who “signs off” her work i.e all my legal work was being done by a paralegal!

4) They didn’t do basic checks such as bankruptcy checks and land registry search against the property I’m buying till a few days before completion.

5) Even if they don’t charge you for separate lender representation, you’ll pay for it with extra delays since you’re adding one more party to have to chase up.

6) My vendor tried to lump me with £75 for an apportionment of “major works” that the flat’s management company did before I set even foot in the flat. I asked my case manager to reject this apportionment. Her response was to ask me to consider paying this ridiculous apportionment!! She clearly couldn’t be bothered to do her actual job. The vendor accepted that I didn’t need to pay this straight away. If I had listened to her, I would have unnecessarily paid £75.

I signed up to Brevis in May 2022, once I got an offer on my home. I got a few quotes at the time and the Brevis quote was clearer and the breakdown of costs clear. In addition I like that there was an online dashboard (although this was not as good as expected and other companies use these too). When I signed up I found the information even before allocated to an account manager useful and clear in terms of informing the other parties. At the beginning communication was quick, clear.

My allocated account manager was fine: polite and respectful although to be honest I could have done with more communication and updates, either by email or the dashboard (much of my communication came from selling estate agent). I found this lack of updates the biggest problem. Change in the property I was buying in June was seamless and the change with my old and new mortgage provider seamlessly managed.

Paperwork exchange was mostly good: email/ computer, which might not suit some, but suited me fine. The dashboard was not really updated, but most documents were exchanged through email/ dashboard at the same time, which was quick and suited me. Unfortunately the final contracts needed a wet signature. I picked a local company to make things like that better and cheaper.....except Brevis (and its building) do not have letterboxes, not very helpful when I am also working full time! If posted it would have taken another week probably for Brevis to receive my signed contracts.

I completed in December which was later than the other parties wanted. But at least it happened before Christmas.

I would (and have) recommended Brevis to others, but with the explanation that communication/ updates are not good and need to be chased, and the need to post the final paperwork. Other than that I was happy with the support provided.

Very mixed experience with Brevis

The sign up experience was very straight forward and easy, and we had all of the forms to get things moving within a couple of hours (including a phone call from the CEO to help)

Unfortunately, Brevis was less helpful during the actually buying process. Getting in contact with our solicitor was very difficult, often requiring multiple emails before we could get a response. There was also long periods where nothing was getting processed, and the lack of communication from Brevis led to a lot of unnecessary stress for us. We didn't feel like we were being prioritised, and my suspicion is that they have too many clients at once leading to delays. Our solicitor also made a mistake, which led to an extra 6 week delay in exchanging. Overall, this meant our chain-free flat took nearly 6 months to complete.

Their fees were also higher than other competitors for a couple of extra forms we needed, which felt quite cheeky given their delays errors.

So I wouldn't recommend using Brevis.

Personal attentive service. Clear pricing and excellent communication throughout the process.

Brevis were professionals from start to finish. Sophie did an excellent job at keeping us informed and advised throughout our purchase. She sorted things quickly and without bother. The online system meant we could manage our purchase whilst also both working full time. It got a little rocky when Sophie was on annual leave and others picked a file, a few wires got crossed and we ended up buying insurance policies we didn't need. As soon as Sophie returned this was all sorted out quickly.

Having the experience of using two previous online conveyancing companies, we certainly noticed the difference with Brevis. This company goes out of its way to provide excellent service. Everyone you speak to is helpful and, without doubt, you can always get in touch with your account manager. This is not the case with some solicitors/conveyancers. From start to finish we found them to have a positive attitude and in spite of our transaction not being as straightforward as some, Brevis gave us confidence that all would be well - and it was. Well done Brevis.

I can not rate Brevis highly enough for the way they handled my recent house sale. They kept me informed the whole way through the process and got back to me anytime I needed.
A special thanks to Lauren.

Well done Brevis.

So glad I went with Brevis for my first time house buy. I was informed every step of the way, the service was exceptional (thank you Shamima) and I could actually make sense of what was going on. Such a pleasure and would highly recommend.

Having used many solicitors to perform conveyancing over the years it always seemed a little mysterious as to what was going on behind the scenes. Brevis have made the conveyancing process transparent. From initial sign up to completion the process was fully explained and easy to follow using the on-line dashboard. The designated account manager (Lauren) was faultless proactively chasing up loose ends and keeping us informed.

I would highly recommend using Brevis for conveyancing and imagine many other companies will emulate this way of navigating this often frustrating process.

Professional and straight forward really made everything much easier.

Thorough and Available

It took us forever to find a solicitor for our house buy. Lots of negative experiences and complaints about no communication, non-availability, clients having to chase every bit of the process and do their own digging…We even had to change solicitors midway but our experience with Brevis was opposite from all the bad things I had heard.

Many times Lauren was steps ahead of us and we had to play catch up. She considered things we didn’t think about and covered our interests even when we had no idea. Although the degree of detailing almost drove us up the wall, we got to understand that, this was them doing the job we were paying them to do. We felt very comfortable and reassured, realising that we were in good hands.

Again I say, I’d recommend them wholeheartedly!!!!
Thank you Brevis - Amit, Sam, Lauren

Having dealt with solicitors before, Brevis were a breath of fresh air. It's like they've bought the house buying process into the 21st century.

Extremely useful online dashboard and I was kept in the loop throughout the whole process.

I will definitely be using them again for future house moves.