Still haven't received my order. Have sent endless emails, messages. The phone line in constantly engaged. Don't order anything from this company. Just wish I had done a bit more homework on this comp... See more
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See what reviewers are saying
Superb customer service, very quick delivery, great prices (especially the intro pack), good quality accessories (glasses) and superb tasting IPA's. Haven't tried the Shadow Stout yet as not a massiv... See more
A lttle late arriving due to a deluge of orders, but Customer Services were very quick to respond to my query and eager to resolve. Love this package! I even received an unrequested extra glass and... See more
The advent calander came well packaged and looked very nice. My partner is very into his Craft Beers and this seemed like a perfect gift as he hasn't previously tried their beer. Unfortunately,... See more
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No products recieved and no reply from company
I ordered this beer in the last week of November as needed it for a birthday present on the 1st of December as website stated 2-3days delivery and this gave me a few days wiggle room. So far no beer and no updates as to when it should arrive despite contacting the company twice. Really disappointing i had high expectations and now way to late for the birthday present it was intended for.
Lack of clarity
When ordering, on the website it states order will be delivered in 2-3 days, so when I ordered (3rd December) I expected to receive my order within 2-3days, however, I now realise that the 2-3 day delivery will be from when they dispatch the order but there is no indication anywhere as to when you can expect an order to be dispatched. I tried emailing yesterday to ask when the order would be likely to be dispatched but so far, have not had a response. I totally appreciate that it is a very busy time and there will be a lot of orders, and all I am looking for is a realistic timeframe as to when I will receive my order, and whether it will arrive before Christmas, so that if not, then I can make alternative arrangements.

Reply from Brew4victory
Brilliant Customer Support
First time using this company and it won’t be the last. There customer support is brilliant , one of the items I ordered was out of stock I received an email right away. One of the staff even took time out to phone me so I could pick a replacement and they added an extra item free of charge.
Other companies need to look at Stormtroopers customer support training they have been excellent from start to finish.
Would definitely recommend.
Lorna
Great items and fab delivery time…
Great items and fab delivery time impressed and will use again thank you
Great gift
Easy to order . Quick delivery. Looks great but is a gift for a stormtrooper lover
Quick and easy ordering.
Quick and easy ordering.
Delivery time excellent.
Product fantastic.
If you are a Star Wars fan this is a must, also great for a gift.
Excellent speedy delivery
Fantastic experience,fast delivery well…
Fantastic experience,fast delivery well packaged kept me updated will buy from again.
It's the first time i have brought…
It's the first time i have brought stormtrooper beers it tastes okay just ordered some more 😊😄👍
Great quality beer
Great quality beer. The site is easy to navigate and make purchases. Delivery arrived when expected and in excellent condition.
This beer (SNIPA & Lightspeed pilsner)…
This beer 🍺
SNIPA & Lightspeed pilsner are exceptional, and a both a friends and my personal favourites. The only downside is once you open them they're gone quickly (hic')
Speedy service competitive prices with other breweries.
Cheers 🍻 👏
Bought this for a friends birthday
Bought this for a friends birthday, he loved it!
Great product!
I really like Storm Trooper Beer
I really like Storm Trooper Beer. It's hard to write a review before I've gotten my products. So I'll still give it 4 stars. Great merchandise.
There were problems with the courier…
There were problems with the courier when meant that I didn’t receive my initial order. Stormtrooper quickly dispatched a replacement which, this time, was received even though the courier still had my address wrong.
Excellent customer service & super beer too.
I’ve been using OSB for about 12-18 months now & have placed a good few orders with them over that time. My most recent order had a damaged tumbler, and they were super quick to respond and have a replacement sent out for me.
Excellent service all round. 👍🏻
Service was fantastic
Service was fantastic, i have ordered on numerous occasions and the product is always fantastic and great value, we had a delivery broken in transit "no fault of the company" they didn't hesitate to contact me and replace the product straight away. Really refreshing to deal with companies like this.
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