B & R Heating Reviews 

190
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

B & R Heating have just installed a complete new central heating system in my mothers old house. The work has been completed ahead of schedule and the property has been left tidy, with floors also be... See more

Rated 5 out of 5 stars

A huge thank you to B & R Heating for doing a fabulous job and within the time scale promised even after finding a few issues which they rectified without incurring additional costs to my elderly Moth... See more

Rated 5 out of 5 stars

We were recommended this company by a friend. Very happy we chose to use them to fit our new boiler. From initial visit to quote to installation we have been very pleased. Good contact with office, p... See more

Rated 5 out of 5 stars

We wanted a complete oil-fired central heating and hot water system installed having got fed up with our existing night storage heaters. There is no gas supply in our road. B & R were very good on p... See more

Company details

  1. Heating service
  2. also in
  3. Fire protection service
  4. Plumber

Written by the company

B & R Heating Ltd is a local, family run company based in Plymouth. Our company was set up by my dad, Brian Pedrick back in 1982 and is now run by my wife, Natalie Pedrick and myself, Richard Pedrick. We have engineers that have worked for us for over 30 years and all our apprentices attend the local college, Plymouth City College. Our engineers are Gas safe and Oftec registered which means they have been certified by the official bodies to make sure they are competent and qualified to work safely and legally within your home. We are also very pleased to be members of the well-respected WHICH? Trusted Trader Scheme. As a business focused on excellent customer service, quality and value, B & R Heating Ltd have been selected by Worcester Bosch, the UK market leaders in heating products, to form a strong local partnership as part of their exclusive Accreditation scheme. Because of this unique partnership we are able to provide you with their industry leading, no quibble parts and labour guarantee on their Worcester Boiler range. It's also important to note that Worcester across the range has been awarded the much coveted WHICH? Best Buy Award for the last 7 years in succession, which we're sure you will agree is the envy of the heating industry. We can also offer our popular flexible monthly payment options if you would like to spread the cost of your new boiler over 3, 4, 5, and 8 or even 10 years so we can always find the correct payment to suit you. We are authorized and regulated by the Financial Conduct Authority which allows us to offer competitive finance packages from Hitachi Capital, one of the market leaders in personal finance. B&R Heating Limited excels in a substantive range of central heating installations; maintenance, servicing and repair work in the industry of Gas, Oil, and LPG throughout Devon and Cornwall. We can also undertake Commercial works. Our main focus is providing high standards of customer care and quality assurance. In order to fulfill our commitment to customers, B&R Heating Limited uses its knowledge and experience to stay abreast of the latest developments within the central heating industry to continually improve our management and working processes. We train our staff in the needs and responsibilities of quality and health and safety at work in all levels.


Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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4.9

All reviews

(190)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff are very friendly and after…

Staff are very friendly and professional and after ringing lots of local heating engineers with no reply to my messages I am glad I chose B and R Heating. I will not hesitate to use their services again.

10 September 2019
Unprompted review
Rated 5 out of 5 stars

Brand new boiler to replace very old…

Brand new boiler to replace very old broken one, B&R Heating came to the rescue fast and reliable, very happy with our new boiler and the installer was very friendly and very helpful. Highly recommend B&R Heating.

7 September 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Richard and his team are highly professional and put the customer first. They installed a new Worcester Bosch boiler and a smart heating control system for us. All the work was done to a very high quality. Great communication. B&R Heating are highly recommended.

10 July 2019
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service from B & R

When I needed a new central heating system to replace outdated night storage heaters, I did my research and chose B & R, a local family run company to carry out the work. So glad I did. They were fantastic. Richard's expertise is second to none. He explained everything to me and he couldn't have been more helpful. Natalie was able to get the work booked in whilst I was on holiday which meant I didn't have to worry about a thing. When I returned, their team had done a brilliant job and Richard came back again to explain the controls. I was truly impressed. It's so rare these days to find such exemplary customer service. I have no hesitation in recommending B & R and will definitely use them again.

25 May 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Nothing to complain about here. Did the job at a reasonable price, when they said they were going to do it and with no additional costs at the end of the day.
Highly recommended

19 March 2019
Unprompted review
Rated 5 out of 5 stars

Needed a new boiler 😩

Needed a new boiler 😩
Had 2 quotes previously but didn’t want to commit.
I work at a well known building in Plymouth and B&R were servicing the boilers in the building, they done a quick neat job with no fuss.
Thought I would get a quote from Richard, promptly he came round and was able to give me the best quote for the boiler I wanted.
The following week, 2 of his installers came around, installed the boiler, 1st class job, neat and tidy, all the rubbish taken away.
A basic instruction given on the boiler controls. Absolute winner 👌

9 March 2019
Unprompted review

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