BRiCKiZiMO-Toys.com Reviews 

4,297
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping, excellent product quality, and the wide variety of specialty items available on the website. Many buyers also appreciate the secure packaging, helpful customer service, and the nice touch of receiving small complimentary gifts with their orders. However, some people mentioned experiencing frustrating delays with their shipments, missing tracking details, or receiving no response to their emails when packages failed to arrive. A few reviewers also noted unexpected customs charges or long wait times for items that were currently out of stock.

What people talk about most

Product

People report positive experiences with product, frequently praising the superb quality, realistic builds,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting reliable, fast shipping... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers highlighting quick shipping,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting fast shipping and excellent... See more

Quality

Customers expressed great satisfaction with the product quality, highlighting robust builds, realistic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brickizimo always provides top notch service and is seems to have a good selection of products. When they are out of stock, they are quick on re-stock and notifications. Outside the United States, h... See more

Rated 5 out of 5 stars

Brickizimo is a awesome shop that sells fantastic Brickarms weapons and military minifigure accessories here in Europe. The shipping costs are fair and not exorbitant, unlike some other sellers. I... See more

Rated 5 out of 5 stars

BRiCKiZiMO-Toys.com is great, fast and reliable store that can make your Lego MOC look special and uniqe with great selection of products. Looking forward buying at this store again!

Rated 5 out of 5 stars

Ive always had a good experience using brickizimo.Ive always been kept up to date on progress of order.My only small problem i had was that two orders were sent together and I had to pay customs duty.... See more


Company details

  1. Toy shop
  2. Collectibles Shop
  3. Model shop

Information provided by various external sources

BRiCKiZiMO-Toys.com offers a great selection of LEGO accessories, parts, sets and custom brands as well as our ever growing selection of custom print parts, building kits and minifigures. Our commitment is to provide an awesome customer experience to every LEGO enthusiast of all ages. BRiCKiZiMO is also an authorized international reseller for BrickArms, Brickmania, Brickforge, Brickwarriors, Sidan, Theminifigco, Citizenbrick and Minifigures.com.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(4,297)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have never had any problems with…

I have never had any problems with brickizimo, very friendly and always fast delivery. I even placed 2 orders once and then got an email that they were sending the 2 orders together to save on shipping, I then got the remaining money from the second order credited for the next order.
I order very often from brickizimo and am always satisfied.

13 February 2025
Rated 5 out of 5 stars

Good source for Mini Fig accessories

Have ordered from BRiCKiZiMo before and found it a good source for many Mini Fig accessories that one might otherwise have to order from the US (which is often a ludicrously expensive way to shop). Item arrived well packaged/protected and in A1 condition.

1 February 2025
Rated 1 out of 5 stars

I still await my order

Update 21st Feb - I still await my order, 119526, that I paid €249.60 for 3 months ago. I have tried to get in contact for weeks but Trustpilot seems to be the only way to get through so here we are.

My parcel was finally sent a month or so ago but Brickizimo only included the town on my parcel - no house number (I included the full, correct address when ordering). We believe it was returned. A genuine mistake that anyone can make - however, I have been asking about updates since - with no reply.

1 item from the order was sent separately and that did arrive, however, at this point, I believe I am owed a refund (even if my items arrive) for the atrocious customer service.

If the item has not been returned to you yet can you send a new one, as should have been done immediately in the first place. I have been a loyal customer for over a decade and spent thousands at your store. This is not acceptable customer service.

Now been waiting 1 month for a reply since I last heard from them

Jay

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality after-market LEGO…

Excellent quality after-market LEGO items, well packed for international shipment to Australia. The ability to pay using PayPal in 4 certainly spreads the load of larger orders and international postage costs. The BRiCKiZiMO team provided greT communication too.

17 January 2025
Rated 4 out of 5 stars

Shipping time and lack of response from Brickizimo

I bought a few items from their shop, everything was fine and arrived in a good condition, however, it took almost 4 weeks to arrive, I tried to contact Brickizimo several times because I thought my order was lost, but I didnt got any answer from them..., when I tried to ask DHL they told me to ask the company directly....

So great products, but the lack of response is really annoying

5 January 2025
Rated 5 out of 5 stars

Top Seller

Quick delivery despite being international. Everything well packed and protected, arriving in perfect condition.

9 January 2025

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