The Brick Tile Company Reviews 

891
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the brick slips and products, noting their authentic appearance and transformative effect. The ordering process is frequently described as seamless and easy, with many appreciating the helpful support team and clear guidance. Reviewers often highlight the fast and efficient delivery, with products arriving well-packaged and undamaged, alongside responsive communication. However, some customers noted occasional delivery issues, such as items arriving damaged or experiencing delays. A few also found shipping costs for smaller orders excessive, and some mentioned difficulties with large pallet deliveries in certain areas.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the excellent range and ease of use,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the brick... See more

Order

Consumers generally report a positive and seamless ordering process, often highlighting the ease of placing... See more

Service

Customers had positive experiences with service, often highlighting excellent communication and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Seamless ordering process. Order taken on phone and followed swiftly by invoice with payment link. Was able to order but delay delivery until a later date of my choice. Julue handled my order... See more

Company replied

Rated 5 out of 5 stars

Great experience using The Brick Tile Company. Delivery was within timescale, there was a slight issue as they had included primer instead of a bag of tile adhesive but they quickly delivered the adhe... See more

Company replied

Rated 5 out of 5 stars

We love the brick slips we chose from The Brick Tile Company! We'd ordered samples from another company previously but these were so much better and look perfect in our fireplace. I had a couple of qu... See more

Company replied

Rated 5 out of 5 stars

We ordered brick slips and mortar for a DIY project to create a real-looking, fake fireplace with a bioethanol log burner. Couldn't be happier with the quality of brick slips and the result - people c... See more

Company replied



Company details

  1. #1 of 4 best companies in Tile manufacturer
  2. #1 of 2 best companies in Brick Manufacturer
  3. #11 of 112 best companies in Building Materials Supplier
  4. #12 of 212 best companies in Decoration and Interior Design Store
  5. #25 of 245 best companies in Home improvement shop
  6. #1 of 27 best companies in Tile Shop

About The Brick Tile Company

Written by the company

Genuine Clay Brick Slips

BRICK SLIPS INSTALLATION GUIDE inspiration CONTACT US

Brick Slips

Brick Slips are tiles made from bricks, sometimes called brick tiles, they are either cut from the faces of either side of a full brick, or sometimes kiln fired as a slip to start with.

The Brick Tile Company

We are the UK's leader in brick slips. Crafted from genuine clay bricks, our products bring natural colour and texture to any space. You can easily tile them on using our brick slip installation guide, or we can recommend a local installer for you. If you're unsure of how many you need, we have a handy calculation tool as well.

Alongside the brick slips we also supply the adhesive, mortar, primer, spacers and sealant to make sure your project runs smoothly.

Our Collections

We have 3 separate collections, all with a different style, and containing a variety of colors:

The Reclaimed Collection

These are tumbled and worn brick slips, made as new bricks to current manufacturing standards, but processed to knock off edges and create misshapen tiles for extra character.

The reclaimed style is pre-aged so you will get a timeless look.

The Traditional Collection

The Traditional collection are brick slips cut from more familiar-looking bricks. We have selected a range of creased and aesthetically pleasing stock bricks to bring a familiar feeling, with character, but a little more consistency than the Reclaimed range.

The Contemporary Collection

The contemporary range are pre-made brick slips, with squared corners, smooth faces, and uniform shapes with either no, or very little variation in colour or texture across the blend for a modern finish.

Where Can I Use Brick Slips?

Our brick slips are suitable for internal, or external installation and in domestic or commercial settings.

We have a guidance page for the most popular locations for installing our brick slips, please see below.

FIREPLACES KITCHENS FEATURE WALLS BATHROOMS EXTERNAL CLADDING COMMERCIAL FLOORING

Contact info

4.9

Excellent

TrustScore 5 out of 5

891 reviews

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4.9

All reviews

(891)

232 reviews in the last 12 months

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Rated 4 out of 5 stars

They have a good product but the buying…

They have a good product but the buying process could i feel be made simpler.Elder people may struggle with the measuring process,indeed i asked the company who will be installing for me to work out what volume of materials i required.
Special mention to Julie in their office who was able to verbally take my requirements and send an invoice out almost immediately which i was able to complete.Many thanks Julie.

25 November 2025
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Reply from The Brick Tile Company

We’re glad to hear you’re happy with the product and appreciate your feedback on the buying process. We do have an online calculator, and our team is available by phone or email if you need help working out quantities.

We’re pleased Julie was able to assist - thank you!

Rated 5 out of 5 stars

Excellent product

Excellent product. I was warned about possible breakages but didn't have any. Easy to install. The only word of warning is to make sure you order a little more than you think you require as cost of delivery the same whether ordering 300 or 3.

24 November 2025
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Reply from The Brick Tile Company

Thank you for your great review! We’re delighted to hear the product was easy to install and that you had no breakages. Great tip on ordering a little extra, too. We always recommend allowing around 10% wastage for any project.

Rated 5 out of 5 stars

amazing service

amazing service, helped out with a quick delivery! would highly recommend

19 November 2025
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Reply from The Brick Tile Company

Thank you so much for your kind words! We’re glad we could help with a quick delivery. Really appreciate the recommendation!

Rated 5 out of 5 stars

Very quick to deliver excellent product!

Ordered some products from the Brick Tile company and the delivery service was very quick and punctual!
Really happy with the result of our project using the brick slips supplied.

7 October 2025
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Reply from The Brick Tile Company

Thank you for your kind review! We’re delighted to hear your order arrived quickly and that you’re happy with the finished result. We really appreciate you choosing us!

Rated 5 out of 5 stars

We ordered brick slips for a kitchen…

We ordered brick slips for a kitchen project we were doing ourselves (no DIY experience!) the website was SO easy to use, the calculations specifically which meant we had the perfect amount of brick slips without over or under estimating. So happy with how it turned out.

14 November 2025
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Reply from The Brick Tile Company

Thank you for the great feedback. We’re really pleased that the website and calculations helped make your DIY project straightforward, and it’s wonderful to hear you’re happy with how everything turned out.

Rated 5 out of 5 stars

Easy to make the order on the phone and…

Easy to make the order on the phone and made a specific delivery day for the materials to arrive

18 November 2025
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Reply from The Brick Tile Company

Thank you for your review! We're glad the ordering process was easy and that the delivery day worked well for you.

Rated 5 out of 5 stars

I will use again!

The website was easy to navigate, with clear images of how the brick slips look in various scenarios. I ordered slips and corner slips and the delivery was fast and efficient. I even received a call just double checking I had ordered the right items, which I appreciated.

14 November 2025
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Reply from The Brick Tile Company

Really appreciate your review! So glad you found the website easy to navigate and that your order arrived quickly

Rated 5 out of 5 stars

My tiles were blend 4 and they came to…

My tiles were blend 4 and they came to me in Belfast on a pallot from the company , they were washed and wet and packed and came to me in perfect condition and when they dried out they were the perfect look for the project , exactly the colour and blend I saw on the website , , love these bricks cnt wait to start my next project on my stairs with a different colour blend , I dnt think people realise the decor you can do with brick slips , these aren’t just to make a wall look modern , people these bricks can be used anywhere with mortar grout or not grouted as I have went for the not grouted look this time , but so long as u protect them to make them water proof with sealant these are a project tht lasts a lifetime , quick delivery also and good price , being honest the pallot was a mad price 🤣🤣but sure its needed to protect the bricks to make sure they get to you in perfect order ,which they did , it’s actually outstanding tht the whole ur deciding what blend to go for they actually have lots of styles
In pictures which are identical to what u pick and receive , they have workers on the website doing videos of how to do ur brick slips walls showing you step by step , learning you also what products you also need , mortar , adhesive etc and also videos on which one goes best with ur blend of brick , outstanding company , dnt think ive came across every thing u need to know and lots of help in any company online before , these guys should be proud of this company it would be hard to beat , best bricks slips I’ve saw yet and so much of a range to choose from x

13 November 2025
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Reply from The Brick Tile Company

Thank you for the detailed feedback! We’re really pleased Blend 4 arrived in perfect condition and suited your project so well. Looking forward to helping with your next one.

Rated 5 out of 5 stars

Absolutely fantastic

I was after some brick slips for a project and this guys were so helpful. Looking forward to order more stuff from them
Thanks

12 November 2025
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Reply from The Brick Tile Company

Thanks for the great review! We're really glad we could help. Looking forward to helping with your future orders.

Rated 5 out of 5 stars

Brick Tiles stand out, great support team

The Brick tiles we ordered look great and the support we have was brilliant, especially Danielle.

12 November 2025
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Reply from The Brick Tile Company

Thanks so much for your lovely feedback! I’m thrilled to hear you’re happy with your brick tiles and that I could help with you transform your beautiful kitchen.

Rated 5 out of 5 stars

Great product & customer service

Genuinely helpful customer service and very friendly professional people. Helped verify some calculations and made a return super simple. Amazing product.

11 November 2025
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Reply from The Brick Tile Company

Thank you so much for your lovely review! We’re really pleased to hear you’re happy with both the product and the service you received. It’s great to know our team could help with your calculations and make the process easy.

Rated 5 out of 5 stars

Mortar order

I contacted the support team and within 5 minutes of sending an email I had a reply from Julie. After 10 minutes of sending emails between us I had the information I required and had placed an order.

10 November 2025
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Reply from The Brick Tile Company

Thank you for your kind review! We’re so glad to hear Julie was able to help you quickly and get everything sorted for your order.

Rated 5 out of 5 stars

Amazing Brick Slips

Fabulous company to deal with, very helpful and the brick slips are amazing.

6 November 2025
The Brick Tile Company logo

Reply from The Brick Tile Company

Thank you so much! 😊 We’re thrilled you love the brick slips.

Rated 5 out of 5 stars

First class company

First class company
Well packaged materials
Prompt delivery
First class customer services even tho I put wrong email address down

5 November 2025
Unprompted review
The Brick Tile Company logo

Reply from The Brick Tile Company

Thank you! 😊 We’re thrilled you’re happy with our service!

Rated 5 out of 5 stars

Great brick tiles and great communication

I brought brick tiles from this company, after reading the reviews first, and I can say that I was not disappointed at all. Great brick tiles and good communication from the company. I could send back what I didn't need but you do have to pay for the return, which wasn't cheap but I used the same pallet company they use.
I would definitely recommend 👌

4 November 2025
The Brick Tile Company logo

Reply from The Brick Tile Company

Thank you so much for your kind words and recommendation! We’re delighted you’re happy with the brick slips and our service. 😊

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